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Rick Weaver Buick GMC Truck

Erie, PA

4.5
76 Reviews

714 W 12th St

Erie, PA

16501

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76 Reviews of Rick Weaver Buick GMC Truck

August 11, 2023

Got to the dealership before 8:00 AM on a Saturday for an oil change and tire rotation. Was told I was 3rd in line and it would be an hour. Then I mentioned there was a recall on the child safety seat rest More

by gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beth Weaver
Aug 18, 2023 -

Rick Weaver Buick GMC Truck responded

Gary, Thanks for your feedback. We're so sorry for your less-than-5-star experience and the miscommunication regarding your vehicle's service needs. As we look into what happened, we'd like the opportunity to speak with you directly to address any questions or concerns and to try to turn this around for you. We will reach out soon to learn more about your visit.

August 10, 2023

This is the second time we have had issues with the service department.--not good. More

by laurasinden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department employees.
Aug 14, 2023 -

Rick Weaver Buick GMC Truck responded

Thank you for bringing this to our attention. We’re sorry for the inconvenience and hope to reach a solution. We will be reaching out to discuss this with you further. We look forward to sharing your feedback with our team to allow us to better serve you on your next visit.

August 10, 2023

I’ve been using Rick Wraver Buick since 1981. AleYs found them to be very credible and quality work oriented. Their Setvice Managet, Sngelo, is first class. More

by ajciampajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo
Aug 11, 2023 -

Rick Weaver Buick GMC Truck responded

Thank you, for your kind words and continued support. We're thrilled to hear that your experience with Rick Weaver Buick has been positive. We pride ourselves on providing credible and quality work, and we'll be sure to pass your compliments along to our team.

August 05, 2023

Was great to deal with everyone was easy to work with and would purchase from them again. More

by Melvinpa
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ron Agnew, Beth Weaver
Aug 07, 2023 -

Rick Weaver Buick GMC Truck responded

Thanks so much for the great review and congratulations on the new car! We hope it brings you years of safe, happy travel! Please feel free to reach out if you have any additional questions as we'd be happy to answer them. We hope you'll consider working with us again in the future.

July 28, 2023

Buying our GMC Canyon was an excellent experience at Rick Weaver. Chris was very helpful and professional during our negotiations and during the demonstration of our new Canyon AT4. All other personnel were More

by merpamlaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Phister, Sean Pamula, Ashley
Jul 31, 2023 -

Rick Weaver Buick GMC Truck responded

Thanks so much for the 5-star review! We're so glad you chose to work with us. Please drive safely and feel free to reach out if you have any additional questions. We look forward to working with you again.

July 20, 2023

Customer service is second to none, friendly fast and convenient service dept and no appointments needed for oil changes. This is my go to dealership for all vehicle needs. Have purchased 4 vehicles from More

by Paul Amann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Weaver
Jul 21, 2023 -

Rick Weaver Buick GMC Truck responded

Paul, Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

July 19, 2023

The personal attention. Always available for questions. Service department is wonderful and always easy to get appointments. More

by Kathy706
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel swindlehurst
Jul 20, 2023 -

Rick Weaver Buick GMC Truck responded

Hi Kathy, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Have a great day!

July 18, 2023

I brought my mom there in hopes to finding a safe and affordable vehicle for her. Our salesman did so much for us and kept an eye out for a vehicle that would be a great pick for her. My mom loves her ne More

by Tjoslin2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Bizzaro
Jul 31, 2023 -

Rick Weaver Buick GMC Truck responded

Thanks so much for the 5-star review! We're so glad you chose to work with us. We're happy to hear that your mom is loving her new vehicle! We will be sure to let Johnny know that he did an awesome job throughout the entire process. Please drive safely and feel free to reach out if you have any additional questions. We look forward to working with you again.

July 15, 2023

I have been looking for a pickup off and on for a long time. I don't like talking to a salesman. If you ever had to deal with a car salesman, you understand what I'm saying.I've been all over the internet More

by woodywhe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bizzarro
Jul 17, 2023 -

Rick Weaver Buick GMC Truck responded

Thank you so much for the great review! We're pleased to hear you had such a great experience and so that we could change your mind about salespeople. We're happy to help you find the truck of your dreams and being able to provide a great purchase experience. Congratulations on the new truck and feel free to reach out if you have any questions we can answer. Drive safe!

July 15, 2023

they do what they say and when they say. Owner is frequently on premise (Beth Weaver) and enjoys interacting with the customers More

by jpatdean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo - very helpful and knowledgeable, Beth Weaver
Jul 17, 2023 -

Rick Weaver Buick GMC Truck responded

Glad to learn your experience was a positive one. Hope to see you again in the near future!

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