Riverhead Ford Lincoln

Friendly service center staff who follow up as promised. With the exception of failing to fix a humming sound that occurs in my Explorer as soon as I go over 70mph since it was new and ignoring the inform With the exception of failing to fix a humming sound that occurs in my Explorer as soon as I go over 70mph since it was new and ignoring the information I provided on several visits they have delivered on all other service visits. More

Caring, honest salesman My sales representative, Bill Seydel, was knowledgeable, honest, efficient and caring. He not only showed me multiple cars and took the time to compa My sales representative, Bill Seydel, was knowledgeable, honest, efficient and caring. He not only showed me multiple cars and took the time to compare their features and pricing with me, he came and picked me up and delivered me to the dealership so that I could drive off the lot within two days. I will definitely use them for all my servicing and future purchases. More

tire time courteous and professional service writers and competent mechanics. have been dealing with Riverhead Ford for 30 years. tire prices in range with comp courteous and professional service writers and competent mechanics. have been dealing with Riverhead Ford for 30 years. tire prices in range with competition in area. More

Took my escape to the service and they said they needed authorization from Ford. That was on Monday. They tried to fix it and it is worst now then it was. I have not heard from them. I am dissatisfied authorization from Ford. That was on Monday. They tried to fix it and it is worst now then it was. I have not heard from them. I am dissatisfied with the service deptj More

Service Not Complete The Lincoln My Way app is not working. remote start and vehicle location etc. this was supposed to be fined during service but vehicle was returned an The Lincoln My Way app is not working. remote start and vehicle location etc. this was supposed to be fined during service but vehicle was returned and it was not fixed. I was also notified about a tire rotation service needed 5 day after they had vehicle and this service was not performed when they had it? More

Professional, courteous and knowledgeable from the start. Great dealership, caring and excellent sales and service associate‘s. Dedicated to your “Overall” experience. Their concern doesn’t end with the sal Great dealership, caring and excellent sales and service associate‘s. Dedicated to your “Overall” experience. Their concern doesn’t end with the sale but continues throughout your ownership. My sales person, Ed Martin, was one of a kind and I highly recommend him! More

there is a serious lack of instructions. I'm a senior citizen and not a tech. expert. I find there is a serious lack of instructions for the newer cars. I live a fair distance from Riverhead I'm a senior citizen and not a tech. expert. I find there is a serious lack of instructions for the newer cars. I live a fair distance from Riverhead Lincoln. Maybe something can be arranged with a local dealer. Maybe Ford/Lincoln should set something up. I found this to be a problem among a lot of people, not only senior citizens. More

The sales staff at Riverhead Ford Lincoln is excellent. No pressure sales, no pressure to buy any unwanted add on’s. I will come back for a new vehicle purchase. No pressure sales, no pressure to buy any unwanted add on’s. I will come back for a new vehicle purchase. More

Best experience ever Hands down the best experience I have ever had in purchasing a vehicle. Chris Olfie, Mr. Williams and Mr. Donin gave me an exceptional deal. Hands down the best experience I have ever had in purchasing a vehicle. Chris Olfie, Mr. Williams and Mr. Donin gave me an exceptional deal. More

Always superior. Even better with ladies handling scheduling Excellent service. Courteous. Efficient. You run a superior dealership. Enhances Lincoln ownership. I have used your dealership for several years and Excellent service. Courteous. Efficient. You run a superior dealership. Enhances Lincoln ownership. I have used your dealership for several years and was always well served. More