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Riverland Chrysler Dodge Jeep RAM - Service Center

LaPlace, LA

4.5
40 Lifetime Reviews Review Dealership

40 Reviews of Riverland Chrysler Dodge Jeep RAM - Service Center

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February 24, 2021

"Love the customer service and the prices by all my cars..."

- abullock1216

Love the customer service and the prices by all my cars from them.... Just call Ryan today to order me some touch-up paint will be arriving in three days...

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Yes
Feb 25, 2021 -

Riverland Chrysler Dodge Jeep RAM responded

Thank you so much for the time you took today!!! We are so happy your experiences with us today and in the past have been great! We truly strive to make every visit to our dealership the best possible!! Thank you and hope you have a fantastic day!

February 24, 2021

"Aisha was friendly and knowledgeable about the vehicle...."

- MMichel

Aisha was friendly and knowledgeable about the vehicle. She kept me informed along the way until the repair was finished. Would not hesitate to visit again.

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Yes
Employees Worked With
Feb 25, 2021 -

Riverland Chrysler Dodge Jeep RAM responded

Thank you so much for the kind words. We know Arlisha is a true asset to our company and truly cares about every customer that walks up to her door! Thank you so much for your return business and have a great day!

February 23, 2021

"Superb service. Came in for a battery swap and they set..."

- MasterB

Superb service. Came in for a battery swap and they set me up with ease. Very helpful and friendly. Efficient and knowledgeable. Thank you very much.

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Yes
Employees Worked With
Feb 23, 2021 -

Riverland Chrysler Dodge Jeep RAM responded

Awesome!! We are so happy we was able to make your experience with us awesome! Our team strives to make every person who walks through our door completely happy! If you need anything in the future please let us know! Thank You from the Riverland Family1

February 21, 2021

"I always have a great experience but this one day Emily..."

- tky_johnson

I always have a great experience but this one day Emily Rambin decides to take a picture of my Jeep about post it on Facebook without my permission and clowns my Jeep with her Jeep club that she’s in. I didn’t work with her so she had no reason to take a picture of my Jeep nor did I authorize it. I will call corporate about this matter because I feel it was very unprofessional of her to say she’s in management.

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Yes
Feb 22, 2021 -

Riverland Chrysler Dodge Jeep RAM responded

So sorry for the misunderstanding! We love to post our customers most outstanding jeeps. Unfortunately we cannot control others comments on social media. The post has since been removed, our sincerest apologies!!! We love the jeep and Emily, our service manger even has the exact same jeep!

February 19, 2021

"I am always impressed with the service rendered at..."

- ANGIE2429

I am always impressed with the service rendered at Riverland's car dealership. The staff and mechanics are professional, courteous and helpful. I have purchased all of my cars from you guys and am well pleased ! You are an asset to the community.

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Yes
Employees Worked With
Feb 22, 2021 -

Riverland Chrysler Dodge Jeep RAM responded

We would like to say Thank You for being a returning customer here at Riverland Chrysler. We are so happy your experiences here have brought you back over and over again! We truly try to go above and beyond to make every experience the best. Thank You and Welcome to the Riverland Family!

February 18, 2021

"Excellent service. I had to bring my daughter’s car in..."

- BECKY28

Excellent service. I had to bring my daughter’s car in because the door was not secure. I called and spoke to Toby and he and Tyron took care of the situation. Clarissa made sure my concerns were met!!

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Yes
Feb 18, 2021 -

Riverland Chrysler Dodge Jeep RAM responded

We are so happy that our sales team and service team worked together fast and efficiently for your daughter and yourself! We love to hear good things. Thank you for taking the time to let us know and Welcome to the Riverland Family!

February 12, 2021

"Horrible, Rip off, I brought my vehicle there for service..."

- Frank

Horrible, Rip off, I brought my vehicle there for service and I'm still bringing it back for service. This is the last time I'm done it's still not running right each time I bring it back its always another part that I need

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Recommend Dealer
No
Feb 23, 2021 -

Riverland Chrysler Dodge Jeep RAM responded

Dear Mr. Frank, Thank you for providing your feedback and letting us know about this issue. We apologize that our service did not satisfy your expectations, we set a high standard for ourselves and are truly sorry to hear that standard was not met on your last visit. As a Chrysler Dodge Jeep Ram dealership, it is our responsibility to make you aware of any deficiencies found upon inspection of your vehicle. Unfortunately we cannot always control the availability of parts which can sometimes delay repairs or cause repeat visits for the same concern. I do apologize for any inconvenience this may have caused you. I see that this was not your first visit with us, so please understand that we pride ourselves on being a fair and honest service department, treating all of our customers like family. Please feel free to contact me personally to further discuss your options. Thank You, Emily Rambin Service Director Riverland Chrysler Dodge Jeep Ram emily@riverlandchrysler.com (985) 652-9600

February 12, 2021

"I was a great experience. Arrived, get check in..."

- pbp215

I was a great experience. Arrived, get check in immediately. Work done and on my way I. The estimated time that work would take. Great

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Yes
Employees Worked With
Feb 16, 2021 -

Riverland Chrysler Dodge Jeep RAM responded

Thank you so much for the kind words. Our service department does everything they can to go above and beyond to have each and every experience top notch! If you need anything in the future please let us know. Thank You and Welcome to the Riverland Family!

February 09, 2021

"Wonderful dealership! Always there to help and..."

- smctopy

Wonderful dealership! Always there to help and employees are friendly and knowledgeable of auto issues. I only have one complaint-had to have major work done on my van not this time a few weeks earlier. All signal lights were working when I brought it in and when I got home one blinker was out.

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Yes
Employees Worked With
February 09, 2021

"The service department representative provide notable..."

- Gloston

The service department representative provide notable service. I will return to have my vehicle serviced here again as long as she is present to help me.

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Yes
Employees Worked With
1
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