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Riverside Chevrolet Buick GMC Of Rome

Rome, GA

4.4
374 Reviews

100 Highway US-411

Rome, GA

30161

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Showing 374 reviews

September 07, 2018

Oil change Great service. They got me in and out. Had an appointment at 7:45. And they got me in and out. Only place where I will get my oil change More

by CROPER23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Blake
September 06, 2018

Great Went above and beyond our expectations...great experience. Rep went out of his way to get the cabin air filter replaced even thought it was not due t More

by JCOYNE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Rhyne
September 05, 2018

Great Excellent salesman, Andy did a great job answering the questions I had to make up my mind to make the purchase. Very friendly. Financing was very smoo More

by RHOUSEL165
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Cantrell
September 03, 2018

They worked hard to take care of what I needed. Great dealership! They worked hard to get everything taken care of the same day. Made sure everything was taken care of before I left the dealership. More

by LJWHEELER4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cathy? Manager in service dept
September 03, 2018

Ask for Nick! I purchased my car a year ago and Nick went above and beyond to get me the best deal all the way around. He's very attentive and knowledgeable. Just l More

by Eloise!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Cornejo
September 03, 2018

Normal Service-Oil Change Everyone was friendly and addressed me as soon as I got out my vehicle. Only recommendation I have is to have your vehicle being serviced you get a co More

by ROSS_HANCOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Cantrell
August 31, 2018

Arrived at appt time and very speedy repairs. Everything went accordingly -- Appointment time arrived and Ms Kathy Otting routed us to service technician who completed his repairs in a very timel More

by Nancy Wayne OZMENT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Otting
August 31, 2018

Super deal on my Silverado Andy Cantrell and Michael Roach made sure I got the truck I wanted. I also got a great deal! I recommend checking out Riverside chevy before you buy s More

by Jdlrr16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Roach, Andy Cantrell
August 30, 2018

4th generation buyer My family has been buying from them for several generation now . They always try to do their best to earn your business and the new sales guy was extr More

by BOARMAN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dakota Phillips, Brandon Norton
August 30, 2018

Very poor Kept my car for 10 days just to tell me the knocking sound was nothing and there's nothing wrong with me car?? Also, I provided a bulp for my headligh More

by DNANELSON1017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Oct 23, 2018 -

Riverside Chevrolet Buick GMC Of Rome responded

Hello, I want to first apologize that they were unable to find anything wrong with your vehicle and to thank you for taking the time to let us know about this. I know you stated you would never return for service but I wanted to at least offer to have the noise inspected again for you to see if they can find anything abnormal. Please feel free to reach out to me if I can be of assistance in resolving this issue for you. Thank you for your business and I look forward to hearing from you. Vickey McConnell Service Manager Riverside Chevrolet

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