Back

Riverside Chevrolet Buick GMC Of Rome

Rome, GA

4.8
374 Reviews

100 Highway US-411

Rome, GA

30161

Directions

By Type

Showing 374 reviews

January 08, 2019

Wonderful! Everett E. Hall was one of the best Sales Consultants I've ever seen. The way he took care of our family was so kind and caring. Loved his honesty and More

by Rachel Mary Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everette Hall
December 28, 2018

Excellent, fast, service with knowledgeable, friendly staff! Always efficient friendly staff who go that extra mile to arrange convenient appointments! Even the staff driver was extremely friendly, as if I’d kn More

by englibrit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Driver, Alex Thomas, Chris Blake
December 27, 2018

Great experience Came to riverside to look at used trucks. Found one like I wanted and my salesman was very helpful in getting Everything took care of. Would recommend More

by TONYRAYGRIFFIN1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Thomas, Justin Pope
December 24, 2018

Very professional and honest. Answered all questions and was very professional. Have in the past, and will trade here again. Paul went out of his way to make me happy. More

by TBIRDMURPHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Burgess
December 24, 2018

Que?? I am giving Riverside 5 stars because capitol cad. and heritage cad. could not get the job done. I called Vicky @ riverside cad. She went right to wo More

by GRISSOM_WG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jada,Michelle, Vickey McConnell
Dec 27, 2018 -

Riverside Chevrolet Buick GMC Of Rome responded

Hello Mr. Grissom, I want to Thank You for choosing Riverside Chevrolet-Cadillac for your service. Glad we could fix your vehicle. thank you for giving us 5 stars. We appreciate your business with Riverside. Thank You Jada Reynolds

December 21, 2018

Probably quoted wrong repair This dealer quoted eight hours to replace a passenger side air blend regulator at a cost of almost a thousand dollars. This is the cost to do a drive More

by GDODDSR
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Burgess
Dec 27, 2018 -

Riverside Chevrolet Buick GMC Of Rome responded

Hey, I am sorry about your service experience. I am sorry, did you tell the service advisor which actuator needed to be replaced and if so there must have been a misunderstanding of which actuator. We always like to do a diag. to make sure that is the problem and to make sure which one is not working. Again I am sorry for your service experience. Thank You

December 18, 2018

Everett went over and beyond to get me in my new Chevy Z71. Loved the customer service I received from Everett at the Riverside Chevy in Rome Georgia! He was easy to work with and did everything he could to se More

by TRANSMISSIONHERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Pope, Everette Hall
December 17, 2018

Awesome!! Paul is a great salesmen and I felt that he genuinely cared about me getting the car that I wanted. He was quick to answer any questions. He helped m More

by SHAIEKERR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Pope, Paul Burgess
December 17, 2018

Lukewarm experience. While I am enjoying my Chevy Silverado, it should not taken 4 1/2 hours to purchase it. I am not sure who was to blame. More

by REBHESTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall meeting Justin Pope. I worked with Austin., Justin Pope
December 17, 2018

Actually saved me money! The service department could have charged me for rotating and balancing my tires and never said anything, but they were honest and said I needed new t More

by CECARTER70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vickey McConnell