Back

Riverside Chrysler Jeep Dodge Ram FIAT

New Bern, NC

4.0
186 Reviews

1601 HWY 70E

New Bern, NC

28560

Directions

By Type

186 Reviews of Riverside Chrysler Jeep Dodge Ram FIAT

February 04, 2026

Tony was a great help in my search for a used Ram truck. Would highly recommend him. More

by craig.qualls
Recommend Dealer
Yes
Employees Worked With
Tony
Feb 05, 2026 -

Riverside Chrysler Jeep Dodge Ram FIAT responded

Our team appreciates your recommendation and is glad to assist with your Ram truck search at Riverside Chrysler Jeep Dodge Ram.

January 03, 2026

Ethan Parris was my salesman and a pleasure to work with. Mike was the sales manager and was helpful on working the sales pricing. Phil closed out the paperwork and final payment. Everyone was professional a More

by navybirddog
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ethan Parris
Jan 03, 2026 -

Riverside Chrysler Jeep Dodge Ram FIAT responded

We appreciate your feedback and are glad our team could assist you professionally. Thank you for choosing Riverside Chrysler Jeep Dodge Ram. We value your business.

November 21, 2025

Bought 2 Jeeps here in the past 6 months. First time it took 6 weeks to receive the plate. Second Jeep I bought, I waited over 3 weeks and I called DMV and was informed that my plate was not More

by Why do I have to do their job
Recommend Dealer
No
Employees Worked With
Friendemic Reputation
Nov 27, 2025 -

Riverside Chrysler Jeep Dodge Ram FIAT responded

Hello, Your feedback is important to us. I would appreciate the opportunity to speak with you to address your recent car-buying experience with our Sales Team regarding the wait time you encountered for the dealership to submit your new vehicle's paperwork. Please email me with your preferred contact information. Thank you, Kyle Boos Sales Manager, Riverside Chrysler Jeep Dodge Ram kboos@riversidevehicles.com

June 28, 2025

The service department is absolutely horrible. Would not recommend to anyone!! I have purchased 2 jeeps from there now. The sales guy i had and finance guy are wonderful. But service is a joke. I More

by krichards0513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jermaine Cooper, Christine Graf, Friendemic Reputation
Jun 29, 2025 -

Riverside Chrysler Jeep Dodge Ram FIAT responded

Hello, Your feedback is important to us. I’d appreciate the opportunity to speak with you about your recent Service Department experience, including the wait time for parts and the level of customer care and communication you received. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Kyle Boos Sales Manager, Riverside Chrysler Jeep Dodge Ram kboos@riversidevehicles.com

May 20, 2025

Riverside Chrysler was easy & great to work with. Antwon was very helpful as well as knowledgeable. More

by Chogancamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwon
May 27, 2025 -

Riverside Chrysler Jeep Dodge Ram FIAT responded

Thank you for sharing your kind feedback about Riverside Chrysler Jeep Dodge Ram and our team. We're glad to hear that you found the experience easy and helpful.

January 27, 2025

I am very pleased with the service I received from Riverside. I was treated to a beautiful waiting room with coffee and snacks - huge TV monitors and super clean bathrooms. My Jeep Wrangler was serv More

by tanagrigg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim, Christine Graf
January 09, 2025

I bought a certified pre-owned here (this was the second vehicle ive purchased here and have previously recommended many people), signed papers and got verbal agreement that my old loan would be paid off. H More

by Chniphipps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aaron "Will" Williams
October 29, 2024

Professional friendly and knowledgeable staff. Dealership was very clean and organized. Amenities were bountiful and wide variety. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Graf
October 16, 2024

I have not purchased a vehicle from Riverside but I've been in a few times for service on my jeep. Great folks that addressed all my concerns and costs were not bad. If you are in the area and have a jeep More

by jacob.sweeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylee from service
October 15, 2024

I always receive excellent customer service when I visit this dealership. I highly recommend it. More

by bellebonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Cooper
1
...