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Riverside Chrysler Jeep Dodge Ram FIAT
New Bern, NC
182 Reviews
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182 Reviews of Riverside Chrysler Jeep Dodge Ram FIAT
January 22, 2017
Awesome !! John our salesman had us drive the back roads as well as the smooth. We had a great test drive and John made it fun. He listened to my needs and wha John our salesman had us drive the back roads as well as the smooth. We had a great test drive and John made it fun. He listened to my needs and what I wanted in a car. It was dark when we got there and I wanted to see this car in the day light since the car was black and that was fine by John. He was Never pushy so we went back the next morning driving a good distance again. The car was ready and we bought the car at the price I offered. They were all very easy to deal with and no waiting for another price and another price. It was truly unlike any car dealership experience I have ever had. Danielle was the person I started off with after finding the car on the internet. I explained to her what I wanted in a salesman and she hooked us up. She did a great job also. All the staff and managers were great. I not only highly recommend this dealership I would buy from them again. More
by Soxx1
Employees Worked With
Danielle internet, John Salesman. Great team !!
November 15, 2016
Salesman was very polite My salesman Aaron williams treated me kind and he explained my vehicle and showed me different functions on my 2016 Jeep Patriot. I would highly recom My salesman Aaron williams treated me kind and he explained my vehicle and showed me different functions on my 2016 Jeep Patriot. I would highly recommend this dealership to friends and family!! More
by sharon bright
Employees Worked With
Aaron williams and Tony
April 12, 2016
Buying Charger Hellcat Mr. Aaron "Will" Williams was very helpful, knowledgeable and courteous as my sales person during the process of the purchase of my 2016 Charger Hellc Mr. Aaron "Will" Williams was very helpful, knowledgeable and courteous as my sales person during the process of the purchase of my 2016 Charger Hellcat. More
by harmon, ricky1968
Employees Worked With
Will Williams
March 25, 2016
2014 Ford fusion Greg was easy to work with and listened to what I had say. Then he helped me find the car that was right for me Greg was easy to work with and listened to what I had say. Then he helped me find the car that was right for me More
by happytodrive
Employees Worked With
Greg McCormick
July 02, 2015
Great car, Great people! I was shopping for a used, small fuel efficient vehicle and stopped by Riverside Subaru to take a look at the Impreza and was considering the Forester I was shopping for a used, small fuel efficient vehicle and stopped by Riverside Subaru to take a look at the Impreza and was considering the Forester. Michael Smith and Pat Dostick took their time to explain the features and benefits of each vehicle. I changed my mind several times about which vehicle I liked, but through it all the staff at Riverside Subaru helped me make an informed decision. In the end I bought a 2015 Outback Limited. I recently moved from Washington, D.C. and had contacted other Subaru dealers in that area, and none were even close to being as helpful, accommodating and genuine as the folks at Riverside Subaru. Pat was very thorough and willing to help me understand every feature of the car once it arrived on the lot. The sales manager, Young Lee, was easy to work with and did not pressure the sale, unlike sales managers at a number of other dealerships. Overall this is a great dealership, with great people, selling great cars. Don't hesitate to stop by! More
by New Subie Convert
Employees Worked With
Michael Smith, Patrick Dostick and Young Lee
June 17, 2015
Wonderful experience! Michael S and Patrick provided us excellent, knowledgeable, thorough service. They were particularly helpful to accommodate us with my wife's wheelcha Michael S and Patrick provided us excellent, knowledgeable, thorough service. They were particularly helpful to accommodate us with my wife's wheelchair accessibility. Pat actually found us a measuring stick to compare seat heights for my wife, which not only helps her but also helps me to transfer her into the vehicle. Michael and Pat were exceedingly patient with all of our questions about the vehicle and financing. We are truly pleased with our experience and would also recommend the parts department for service. This is our second Subaru purchase and we are now loyal fans! Thanks again! Michael and Teresa More
by michaelnteresa
Employees Worked With
Michael Smith and Patrick
June 01, 2015
Awesome Ram Laramie I went in for a warranty oil change and before leaving I approached Jacob Amos to just inquire about trading up to a Ram Laramie package. Jacob introd I went in for a warranty oil change and before leaving I approached Jacob Amos to just inquire about trading up to a Ram Laramie package. Jacob introduced me to Alan Walsh at that time. Alan did not have the exact vehicle on the lot that I was looking for but he was able to locate one near by and did a dealer trade and made the purchase happen all in one day. This is an example of what great customer service is all about. There was not at any time during the process did I feel like I was getting pushed around or pushed into making a trade. These guys went above and beyond in order to make this a pleasant experience. I strongly recommend that anyone in the market for a new or quality used vehicle visit Riverside CJD and feel the experience for yourself.. More
by Ram Laramie 1500
Employees Worked With
Jacob Amos, Alan Walsh, Bill Henderson
May 25, 2015
Time wasters My initial experience looking at a used truck here was fantastic so when I decided to buy a new truck instead I did my research, decided the exact tru My initial experience looking at a used truck here was fantastic so when I decided to buy a new truck instead I did my research, decided the exact truck I wanted, found the truck at another dealership and went back to Riverside to make the deal. Colossal mistake. We spent most of a Saturday with them promising to get the exact vehicle, changing our sales person twice, and even negotiating the final price. Finally, we had to leave and they said they would call us back on Monday when the truck we wanted was on the way. After three calls on Monday (me calling them), they finally said they couldn't get the vehicle after all and recommended I buy one from the other dealership. Basically they wasted my time. Meanwhile the other dealership (National) called me back with a better price and no time wasting. Sad thing was I sought out Riverside and they still treated me like I was an afterthought. More
by M4
May 22, 2015
Plesant buying experience My sales person, Michael Smith was easy to work with. He wasn't pushy and was always willing to point out the features of the Subaru Legacy we were lo My sales person, Michael Smith was easy to work with. He wasn't pushy and was always willing to point out the features of the Subaru Legacy we were looking at, and later bought. He communicates well and doesn't hesitate to please. He is certainly an asset to the dealership. * I think the dealership would benefit by offering complementary soft drinks, especially since its takes a number of hours to complete the purchase of a car. Free chips, cookies, crackers, etc. would be nice too. More
by Subaru lover
Employees Worked With
Smith, Michael
May 21, 2015
Unexpected pleasant experience Buying a new or used car has always been a tough experience for me. I do not enjoying being sized up or haggling. I had visited several dealerships Buying a new or used car has always been a tough experience for me. I do not enjoying being sized up or haggling. I had visited several dealerships in the area before visiting Riverside. Each experience was the same...I was treated like a stupid girl who did not know the value of her trade or what cars really cost. My experience at Riverside Subaru was very different. Alan Walsh, my salesman took time figuring out which car would be right for me on my budget. Amazingly enough he also showed me more than just cup holders and the mirror on the sun shade. He intelligently answered my questions about asymmetrical four wheel drive, CVTs and the boxer engine. He understood that buying a car is a commit for both the dealership and the customer. An added bonus to my day was the fair trade value I received for my old car. I didn't have to haggle much and felt that I received what my trade was worth. Overall, I highly recommend Riverside Subaru and Alan my salesman! More
by obxpsy
Employees Worked With
Alan Walsh
