Riverside Ford Lincoln

Decided after the warranty was out that I would still go back to the dealer for service. Why rather than an independent? Don't trust the independents anymore. Just feel better with Ford repairing my Ford. back to the dealer for service. Why rather than an independent? Don't trust the independents anymore. Just feel better with Ford repairing my Ford. More

I buy all my trucks from Tommy Austin! He always takes care of everything for my business! Awesome guy to deal with! He always takes care of everything for my business! Awesome guy to deal with! More

Brought my Bronco Raptor in for an oil change and while I waited I listened to the poor guy at the service desk be fussed at numerous times, can't really comment on the oil change I received, lets be honest waited I listened to the poor guy at the service desk be fussed at numerous times, can't really comment on the oil change I received, lets be honest it was just an oil change, but have to say that Carlos Herrera that was working the desk alone handled it like a champ! He was nothing but professional and courteous to everyone that walked in the door or called on the phone. He handled everything with kindness and efficiency and should be recognized as an amazing team player and worker. My hats off to him he handled himself in a way most people could not with the way people were whining and complaining, me being one of them. More

Duke Washington is always a pleasure to deal with. Honest dealership with a great service detriment also. Honest dealership with a great service detriment also. More

Duke Washington made it a great experience for my purchase. They gave me a good price for my car and good deal on the new truck. Also add trailer hitch for free. purchase. They gave me a good price for my car and good deal on the new truck. Also add trailer hitch for free. More

excellent service and timely done. every aspect of visit was excellent. communication was perfect and all personal knowledge every aspect of visit was excellent. communication was perfect and all personal knowledge More

They were very polite and courteous and easy to communicate with this is my second vehicle I have purchased from them I wish all dealerships was this easy to work with communicate with this is my second vehicle I have purchased from them I wish all dealerships was this easy to work with More

This might be premature, but. .. sales team was good and the service team has been great. I have a mechanical issue with the 2025 new Expedition and the automatic windows not sta .. sales team was good and the service team has been great. I have a mechanical issue with the 2025 new Expedition and the automatic windows not staying up. This has not been addressed adequately, so I have escalated it to the general manager from whom I cannot get a response. My fear is this is ongoing and something that will never be fixed in which case I will have a much bigger claim. More

Excellent customer service and a smooth transaction. I would recommend Riverside Ford to my friends and family. I would recommend Riverside Ford to my friends and family. More

Nothing special for Lincoln customer. Very poor waiting room. No loaner cars or pick up delivery offered. Very poor waiting room. No loaner cars or pick up delivery offered. More