Riverside Ford Lincoln
Macon, GA
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264 Reviews of Riverside Ford Lincoln
I have purchased 2 vehicles from Riverside Ford and have been very pleased with the customer service. Duke was a great salesman and never pushed us to accept conditions we were not comfortable with. They di been very pleased with the customer service. Duke was a great salesman and never pushed us to accept conditions we were not comfortable with. They did everything they could to make my payments where I needed them. Great experience! More
This was an awesome dealership and a great experience. Not only was the price right on the 4Runner but the people went above and beyond to help me. So thank you Riverside Ford! Not only was the price right on the 4Runner but the people went above and beyond to help me. So thank you Riverside Ford! More
Made a 6:30 appointment to see a specific vehicle. Received a phone call and email confirming vehicle was available and my appointment. Told them on the call that I lived over an hour away and didn’t Received a phone call and email confirming vehicle was available and my appointment. Told them on the call that I lived over an hour away and didn’t want to waste my time. Representative assured me that I would be well taken care of. Get to my appointment an hour early, and they just sold the vehicle a few hours before. I don’t expect them to hold cars, but if you know you have a customer coming in at specific time to look at a specific vehicle have the decency to call them to let them know. When I mentioned my frustration with it, they didn’t care and blamed it on their off site representative. I don’t care! You are the dealership, and you should know what appointments you have and have everything prepared for the customer. If something changes, let them know! Will never be back, and don’t waste your time. More
We were on vacation when my truck broke down. I had my truck towed in for diagnosis late Sunday night. They called me Monday with what needed to happen I authorized the repairs and my truck was I had my truck towed in for diagnosis late Sunday night. They called me Monday with what needed to happen I authorized the repairs and my truck was done on Tuesday evening. We were very pleased with everyone at the dealer. Erin and Gage were in contact with me throughout the whole process. I really appreciate everything you all at Riverside did for us. More
The sales staff was very helpful and friendly in assisting me with my options. The detail shop did a great job getting our new car ready. assisting me with my options. The detail shop did a great job getting our new car ready. More

