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Riverside Honda

Riverside, CA

4.8
387 Reviews

8330 Indiana Ave

Riverside, CA

92504

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387 Reviews of Riverside Honda

April 13, 2018

Bait and Switch Tactics I have been using Riverside Honda for all of my Accord service maintenance for several years now because I found their service dept didn't try to upse More

by PatV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan Rose
Apr 15, 2018 -

Riverside Honda responded

Hi Pat, We definitely appreciate all of your business throughout the years. I have tried to reach you by phone and have left you a message. Please get back to me so we can resolve the issue. The Internet Manager that sent you the original quote made an honest mistake and priced you on the incorrect model. I have reviewed the quote and it looks like the MSRP is for a completely different model than the CR-V you inquired about. Your Internet Manager felt horrible and apologized to you in person. If you look at all of our reviews online, we pride ourselves on giving all of our customers an exceptional experience. I look forward to earning back your business! Henri Yassa Internet Director hyassa@riversidemetro.com

April 07, 2018

Best Service Possible When going to Riverside Honda i can happily say i have never received better service than i did with Mike Gonzalez as well as Javier Pena. These two More

by BUKI92501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gonzalez, Javier Pena
Apr 09, 2018 -

Riverside Honda responded

Thank you for recognizing your experience at our dealership. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Regards, Richard Michaelson - General Manager - rmichaelson@riversidemetro.com

April 04, 2018

New purchase New customer to Riverside Honda. Treated with great respect and continuous attention. Didn't have the exact color of vehicle I desired, went out of th More

by HONDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Apr 06, 2018 -

Riverside Honda responded

Thank you for the feedback! We are happy to hear of your positive experience and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Richard Michaelson - General Manager - rmichaelson@riversidemetro.com

April 01, 2018

Great no pressure, upfront buying experience Bought my 2018 Accord Sport from sales rep Devon after a test drive with John who was very nice and knowledgeable. One of the best dealer experiences More

by CherylS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Devon, Patricia
Apr 06, 2018 -

Riverside Honda responded

Thank you for taking the time to write this review. We are pleased to hear that Devon and John were able to provide an efficient and overall positive experience. We appreciate your review! Richard Michaelson - General Manager - rmichaelson@riversidemetro.com

April 01, 2018

awesome Great service no complaints what so ever very helpful and friendly answer all the questions we had about our car . And of course we love our car. More

by Kandjd28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron
Apr 06, 2018 -

Riverside Honda responded

We appreciate the kind words. We look forward to seeing you again in the future! Richard Michaelson - General Manager - rmichaelson@riversidemetro.com

March 31, 2018

Great service ! I took my little sister to get her a new car . Jesse and juan were so kind and understanding to us, they really did a lot for us . We really appreciat More

by Liliana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse sauceda , Juan Hernandez
Apr 06, 2018 -

Riverside Honda responded

Thank you for providing us with feedback regarding your recent visit, Liliana! Our team works hard to keep our customers coming back to us and it’s great to hear of your continued business. Jesse and Juan are wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you and your sister soon! Richard Michaelson - General Manager - rmichaelson@riversidemetro.com

March 16, 2018

Riverside Honda is the best ! If you guys need a car make sure you ask for Angel ! He made the entire process so easy and enjoyable! Definitely will be coming back to him. More

by Elena213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Madrigal
Apr 12, 2018 -

Riverside Honda responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Riverside Honda! If there is anything else we can do for you, please feel free to give us a call. Regards, Richard Michaelson - General Manager - rmichaelson@riversidemetro.com

March 16, 2018

Car buying, The way it should be! First off, I would like to thank the entire staff of Riverside Honda for making me feel welcome. It is a sincere welcome not one of those, “come over More

by Rickity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar
Apr 06, 2018 -

Riverside Honda responded

Rickity, On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Oscar, Mike, and Priscilla are a great people and they strive to create a positive buying experience for every customer. They will all be very happy to hear it was successful in that endeavor. Congratulations on your new vehicle! If you have any questions, please do not hesitate to come see us. Richard Michaelson - General Manager - rmichaelson@riversidemetro.com

March 10, 2018

Great! They helped me out on everything , answered every question I had.Better than other dealers where they try to make you buy and dont care about your que More

by Lizbeth Estrada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irvin
Apr 06, 2018 -

Riverside Honda responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your car purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Richard Michaelson - General Manager - rmichaelson@riversidemetro.com

February 11, 2018

John is the best salesmen!!! Decided to trade in the hatchback for an accord and it was a tough one negotiating but John S made everything comfortable and happily left with a 2018 More

by 95rathmony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romero, Sean and John S.
Apr 12, 2018 -

Riverside Honda responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Regards, Richard Michaelson - General Manager - rmichaelson@riversidemetro.com

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