Riverside Hyundai

Went for service and was never kindly greeted. Esteban was my service advisor and I was in line waiting for him to get my paper work started. I was number three in line. David the second employee there wa was my service advisor and I was in line waiting for him to get my paper work started. I was number three in line. David the second employee there was basically not doing anything and not assisting Esteban. David should have taken the role of customer first and helped Esteban with the long line. Now here comes the problems and young good looking woman enters and now all of a sudden David is helpful. I was pissed. I finally after 35 minutes checked my car in and ask for my rental with Esteban which he never called and I went to the waiting room. After 30 min of waiting for my rental I asked Esteban what's up. He then said oh sorry I forgot and I will called them right now. So I was even more upset. Now I'm in the men's room doing my thing when Esteban come in looking for me holding the door open where other customers can see me and says " Enterprize is here now. I said I'm not interested in the rental and I will talk with you once I leave the restroom. Once I exited the men's room I asked Esteban I have been here over 1.3 hrs and I want my car now. He than retrieved my car which of course had not even been started on and I cursed Esteban out. I was so angry but since I needed service I took my car to Redlands and got the same job done for $50.00 dollars less. The very next week I traded my car in for a 2013 Toyota. My experience with Hyundai is nice cars bad service. I will never buy another Hyundai ever again as I don't ever want to be treated with the most worst customer service ever. More