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Riverside Nissan Rome

Rome, GA

4.7
419 Reviews
Call Dealership (706) 696-1751

1500 Veterans Memorial Hwy NE

Rome, GA

30161

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419 Reviews of Riverside Nissan Rome

April 05, 2024

Great dealership. Friendly staff. Quality service and recommendations for work. I would recommend them to anyone. More

by MR.SHELLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad McDevitt, Ephran Price, Marty Sweatman, Ronnie Blake, Seth Davis, John Rutledge
Report | Print
Apr 08, 2024 -

Riverside Nissan Rome responded

MR.SHELLEY, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

April 05, 2024

Outstanding customer service. I was able to get my car service at the last minute. More

by JMARIE1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Blake
Report | Print
Apr 08, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 04, 2024

Charging customers 3% to use a credit card when already paying a premium for serivices is unacceptable. As a customer of this dealership for the last 14 years both purchasing multiple vehicles and having a More

by CSUMNER1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service-Tristen, Donnie
Report | Print
Apr 05, 2024 -

Riverside Nissan Rome responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0644 and ask for one of our managers.

April 03, 2024

I think it was very easy to get there and th Service Consultant was very friendly. More

by DIEGO.NARANJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime, Ronnie Blake, Kristopher Nowakowski
Report | Print
Apr 04, 2024 -

Riverside Nissan Rome responded

DIEGO, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

April 03, 2024

Good and fast service and clean environment very experienced and comfortable place to enjoy your car service More

by DEEDEE725.DHL
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Ronnie Blake
Report | Print
Apr 04, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 03, 2024

Honesty is highly prized in car dealerships, sales, parts and service! I appreciate the straightforward answers to my questions! More

by TSHIPMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Ronnie Blake
Report | Print
Apr 04, 2024 -

Riverside Nissan Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

April 02, 2024

Dealing with Carshield (our extended warranty) can be a nightmare. Shottenkirk really helped us out and did everything they were asking. They were super friendly every time we talked. Thank you Shottenkirk More

by TIFFANY HEBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Matt Duvall, Ronnie Blake, Kristopher Nowakowski
Report | Print
Apr 03, 2024 -

Riverside Nissan Rome responded

TIFFANY , thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 31, 2024

From the moment I pulled onto the lot, everyone in the service department were welcoming and had a smile on their face. Will definitely be back here. More

by ALEXIA.PENCE1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Report | Print
Apr 01, 2024 -

Riverside Nissan Rome responded

ALEXIA, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 31, 2024

Everyone I’ve dealt with at Shottenkirk has been friendly, helpful and professional. I highly recommend. More

by SUEANCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall
Report | Print
Apr 01, 2024 -

Riverside Nissan Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

March 28, 2024

I’ve bought a lot of vehicles in my life. A worked at dealerships an owned a used car lot. Marty is the very best sales person I have ever had the opportunity of meeting. I rate him at the More

by DHAW571
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Sweatman, Tori Arrington
Report | Print
Mar 29, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

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