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Riverside Nissan Rome

Rome, GA

4.7
419 Reviews
Call Dealership (706) 696-1751

1500 Veterans Memorial Hwy NE

Rome, GA

30161

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419 Reviews of Riverside Nissan Rome

October 22, 2023

The service provided this visit was a very good reason to use Shottenkirk Nissan. They corrected an item that may have unintentionally been missed on the last servicing. When I contacted them, they conscient More

by TSCECI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Ronnie Blake
Report | Print
Oct 23, 2023 -

Riverside Nissan Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

October 21, 2023

They were friendly and performed our vehicle maintenance very quickly and at a reasonable price. More

by MELISSAANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall, Ronnie Blake
Report | Print
Oct 23, 2023 -

Riverside Nissan Rome responded

MELISSAANN, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 20, 2023

Great experience! Staff was courteous and professional. Would recommend to other Nissan owners. Very clean. More

by TAYLOR4177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall, Ronnie Blake
Report | Print
Oct 23, 2023 -

Riverside Nissan Rome responded

TAYLOR4177, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

October 19, 2023

Everything was quick and easy. Employees were knowledgeable and friendly. Communication was excellent. Great experience! More

by BLANKSLATE98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Miranda
Report | Print
Oct 20, 2023 -

Riverside Nissan Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

October 19, 2023

Excellent service department. Have purchased several cars when it was Heritage. When it's time to buy again, will certainly consider this dealership. More

by JOHNIESKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Jamie Carter, Matt Duvall, Thaddeus Jolly, Dalton Lloyd, David Shinn, Dondra Edwards, Jeff Gamble, Lauren King, Cassie Hardin
Report | Print
Oct 20, 2023 -

Riverside Nissan Rome responded

JOHNIESKING, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

October 17, 2023

The people are very friendly and knowledgeable. I was greeted immediately upon my arrival. The service was performed quickly and efficiently. More

by AMSIMMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall
Report | Print
Oct 18, 2023 -

Riverside Nissan Rome responded

AMSIMMONS, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 14, 2023

Shottenkirk in Rome has a fantastic and knowledgeable service department. The manager Jamie makes you feel like your business matters and that they have your best interests at heart. More

by BRENTWOMACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Blake
Report | Print
Oct 16, 2023 -

Riverside Nissan Rome responded

BRENTWOMACK, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 11, 2023

Great experience customer service was excellent they were friendly, helpful and knowledgeable. I would recommend them to anyone. More

by JDHIGHT45
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Report | Print
Oct 12, 2023 -

Riverside Nissan Rome responded

JDHIGHT45, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

October 11, 2023

Everyone is always so helpful and caring and very nice) I would recommend this service center to anyone More

by SKAYE0211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Matt Duvall, Dalton Lloyd, Dondra Edwards, Lauren King
Report | Print
Oct 12, 2023 -

Riverside Nissan Rome responded

SKAYE0211, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Rome!

October 07, 2023

The Service Man was excellent. I was a little upset when I got home and my Mudflap did not have but one pin put in it, and it was still loose. I could go over a bump, and loose it More

by P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Report | Print
Oct 09, 2023 -

Riverside Nissan Rome responded

P, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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