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Riverside Nissan of New Bern

New Bern, NC

not yet
rated
1,221 Reviews

3315 US Highway 70 E

New Bern, NC

28560

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Showing 1,221 reviews

February 04, 2022

Since owner of my Nissan Rogue loved the this suv good on gas ride great when I take it in for service the guys are great service More

by ICEKUEEN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown
Apr 05, 2022 -

Riverside Nissan of New Bern responded

So happy to hear! Thank you for servicing with us

February 03, 2022

The staff was excellent about getting my car and making sure that i was able to get to work on time. More

by jacquelinewallace1120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown , Kenny Morton, Summer Albright, Joe Eborn
Feb 03, 2022 -

Riverside Nissan of New Bern responded

Thank you for choosing us! We hope to see you again soon

February 01, 2022

Took 3 hours for an oil change and tire rotation. Other than that service was great. More

by kbmorton15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown , Kenny Morton, Summer Albright, Joe Eborn
Feb 03, 2022 -

Riverside Nissan of New Bern responded

I'm sorry to hear about the time you waited, will you please reach out to Kenny or Joe about your experience? 252-636-1000

January 31, 2022

Five stars to the service management team! Kenny, Josh & Summer are true assets! As a female, they treat me with the utmost respect. Always keeping me informed as to what's happening. I can't say enough goo More

by Marthary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown , Kenny Morton, Summer Albright
Feb 03, 2022 -

Riverside Nissan of New Bern responded

We are so happy to hear, thank you so much!

Feb 03, 2022 -

Marthary responded

After my car died in Walmart's pking lot, I had it towed to Nissan service. New battery was needed. It was replaced & I headed back to pick it up. I'm back on the road again!

January 31, 2022

I bought a new car on Thursday, Jan. 27th and I am very happy with my purchase. Thank you Shawn! More

by bbcbjaxnc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Becton, Jimmy Alexander
Feb 03, 2022 -

Riverside Nissan of New Bern responded

Thank you!

January 29, 2022

I received prompt, courteous service for some warranty/ recall items. All corrected with no resultant issues. More

by ALDO.BASSIGNANI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Summer Albright
January 26, 2022

Timely repairs. Joshua kept me updated along the way and showed genuine concern for my time and ensuring repairs were correct. Outstanding as usual! More

by jlittleton6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Becton
Feb 03, 2022 -

Riverside Nissan of New Bern responded

We are so glad you are happy, we hope to see you again!

January 25, 2022

They really good people friendly and work hard and quick to give you a good deal I will come back and recommend people for their next vehicle purchase More

by julissalanza12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Becton, Jimmy Alexander
Feb 03, 2022 -

Riverside Nissan of New Bern responded

We are happy to hear that, thank you so much!

January 25, 2022

Asked check my keys batteries. Car battery checked only, more time at pickup for keys. More

by harkley_j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joshua Brown , Summer Albright
Feb 03, 2022 -

Riverside Nissan of New Bern responded

I hope you have heard from our Management, if not please reach out to kenny or joe at 252-636-1000 about your experience

January 20, 2022

Very pleased with my service experience at ECN! Was in and out quickly. Staff were friendly and helpful. More

by pamelagibbs19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown
Feb 03, 2022 -

Riverside Nissan of New Bern responded

Thank you!

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