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Riverside Nissan of New Bern
New Bern, NC
1,221 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,221 reviews
August 04, 2021
As always, Kenny and the service team are wonderful to work with. Communication is great and the text notifications since I am at work are perfect! work with. Communication is great and the text notifications since I am at work are perfect! More
by ADRIANW
Verified CustomerEmployees Worked With
Shawn Becton, Joshua Brown , Kenny Morton, Summer Albright
August 04, 2021
Fast friendly staff. Hit me in, took care of the issue and I was back on the road. Didn’t even have an appointment on a Saturday. Great is all I can say. Thank you East Carolina Nissan. and I was back on the road. Didn’t even have an appointment on a Saturday. Great is all I can say. Thank you East Carolina Nissan. More
by EJFOULKS
Employees Worked With
Shawn Becton, Joshua Brown , Kenny Morton, Summer Albright
August 04, 2021
The service staff at Eastern Carolina Nissan are always wonderful! My car goes in for work immediately, my wait time is kept to a minimum, the service reps talk to me as work progresses to explain their fi wonderful! My car goes in for work immediately, my wait time is kept to a minimum, the service reps talk to me as work progresses to explain their findings and recommendations. I appreciate that they was and vacuum my car when work is completed! More
by janeel1
Employees Worked With
Joshua Brown
August 04, 2021
No complete paper work. Believe the labor for a covered part was added to bill. Not explained well. I should not have to write more than what I want. part was added to bill. Not explained well. I should not have to write more than what I want. More
by LAYDCW
Employees Worked With
Summer Albright
August 03, 2021
Super efficient. Did not waste time. Found exactly what I wanted and delivered when promised. Had car full of gas and very clean when I arrived. wanted and delivered when promised. Had car full of gas and very clean when I arrived. More
by diipock
Employees Worked With
General manager , Shawn Becton, Jimmy Alexander
August 02, 2021
Helpful staff and good customer service. Everyone was friendly and attentive. Happy with my purchase both times. Would recommend to others looking for a vehicle. friendly and attentive. Happy with my purchase both times. Would recommend to others looking for a vehicle. More
by paigecolyer
Employees Worked With
Terry
July 29, 2021
Great staff. Made it very easy to deal with them and didn't waste any time. Definitely recommend East carolina nissan for a stressles car buying experience. didn't waste any time. Definitely recommend East carolina nissan for a stressles car buying experience. More
by jandrz2
Employees Worked With
Finance manager Josh, John Hanzel, Brian Coneal
July 29, 2021
This was the best experience I’ve ever had! The salesman and Finance Manager went over and above to make the deal I received perfect for me. Thank you Joshua, Luis, Shawn and Jimmy!! and Finance Manager went over and above to make the deal I received perfect for me. Thank you Joshua, Luis, Shawn and Jimmy!! More
by kimberlylawrence59
Employees Worked With
Joshua Coursey, Luis, Shawn Becton, Jimmy Alexander
July 27, 2021
Everyone in the office worked very hard to make my deal happen. They were all very polite and made my car buying experience a breeze. Shawn Becton and Joshua Coursey both did an outstanding job. happen. They were all very polite and made my car buying experience a breeze. Shawn Becton and Joshua Coursey both did an outstanding job. More
by teetot55
Employees Worked With
Joshua Coursey , Shawn Becton
July 23, 2021
After an accident you need solutions, Nissan was very professional and management made very good accommodation for my car. Thank you Josh for your patience and your availability every time I called about professional and management made very good accommodation for my car. Thank you Josh for your patience and your availability every time I called about my car. More
by MAR_Y_SOL.BARR
Employees Worked With
Joshua Brown
