Back

Riverside Nissan of New Bern

New Bern, NC

4.7
1,221 Reviews

3315 US Highway 70 E

New Bern, NC

28560

Directions

By Type

Showing 1,221 reviews

July 21, 2021

I had one problem which has since been resolved after a bit of head scratching. The other problem was a mystery until my last visit. These new vehicles are so complex that it takes a lot of testing to com More

by Marthary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown , Kenny Morton
July 20, 2021

Great first experience with service Dept really not much else to say, this survey should not require the 25 words! I had a great experience until this survey requirement More

by julie.a.rodemaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Summer Albright
July 19, 2021

Shawn was friendly, knowledgeable, and communicative through the process. They worked with me on a price that fit my budget. Financing process was easy and straightforward as well. More

by Scott A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Becton, Brian Coneal
July 16, 2021

We can always depend on the service team at Nissan to take good care of us. Kudos to Ken and Josh.. We will keep coming back. More

by rdsavage2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown , Kenny Morton
July 15, 2021

We love these people! We purchased our 2017 Nissan Murano from here and just purchased a gently used Lincoln that was on their lot. Our sales expert, John Hanzel, was the absolute best! They made th More

by GWENANNHEINZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hanzel, Jimmy Alexander
July 14, 2021

Everyone was very friendly, informative and helpful . Our salesman Shawn did a great job guiding us through the process , would do business here again any day ! More

by daniel.berry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Becton
July 14, 2021

The service department was friendly and prompt in my service request. They gave me a timeline to complete the work and it was finished as discussed. Very pleased and highly recommended!! More

by W Bryan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown , Kenny Morton
July 14, 2021

very friendly the staff my salesman included , however the fInance guy that took care of me was very friendly when i was signing. when i returned for my frist service he walked my me and my wife like we More

by jcalh29726
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown
July 13, 2021

The service department is awesome. Their prices are comparable and appointments are easily made online. The staff is extremely friendly and they tend to go out of their way to make your visit a nice o More

by NPHARRISON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown , Summer Albright
July 13, 2021

You can always count on the entire Nissan service team to be top notch and take excellent care of both you and your vehicle while you’re there More

by WJMORGAN775
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown , Kenny Morton, Summer Albright
...
43
...