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Riverside Nissan of New Bern

New Bern, NC

4.7
1,221 Reviews

3315 US Highway 70 E

New Bern, NC

28560

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Showing 1,221 reviews

April 29, 2021

Omg Joshua Brown is so nice! Josh goes ABOVE and BEYOND to make sure that you are COMPLETELY satisfied before you leave. He seems to be very caring of his job. Go Josh!!!!!!!!!! Kenny is also a great emplo More

by shanika0304
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown , Kenny Morton
May 05, 2021 -

Riverside Nissan of New Bern responded

Thank you for your kind words, Josh appreciates your review

April 29, 2021

I was very please with my service Mr. Becton was very detail about the new vehicle that I purchased. Im enjoying my new Rogue sports. More

by henriettamiller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Becton, Brian Coneal
May 05, 2021 -

Riverside Nissan of New Bern responded

Thank you Henrietta!

April 28, 2021

I've been using ECN service dept, for close to 10 years. Bought 2 Rogues & had my 2008 Murano serviced here in the past. Kenny & Josh have been very attentive, honest & respectful, I have nothing but praise More

by Marthary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown , Kenny Morton
May 05, 2021 -

Riverside Nissan of New Bern responded

Thank you so much for your review, we really appreciate you and can't wait to see you again!

April 26, 2021

This is a great dealership! They helped me find a perfect car, they also worked with my requirements and choices! Awesome kind and understanding is what they are ! More

by lizette.60028
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hanzel, Jimmy Alexander, Brian Coneal
May 05, 2021 -

Riverside Nissan of New Bern responded

I am so happy to hear! Congratulations

April 26, 2021

Great place. The people are always making sure that you’re comfortable. They take out time to explain what they are doing to your car. More

by JACKIEESIKES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown , Summer Albright
May 05, 2021 -

Riverside Nissan of New Bern responded

Thank you, we hope to see you again!

April 22, 2021

I want to Shawn 2 years ago to get my used Nissan Sentra so we decide to go back to Shawn to get our new Pathfinder. Shawn was amazing, he always is. Will go back again. Love my new Pathfinder. More

by crystalebling6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hanzel, Shawn Becton, Jimmy Alexander, Bobby Bourquin, Rainy Day, Brian Coneal, Denzel Collins, Robert Goddard
May 05, 2021 -

Riverside Nissan of New Bern responded

We are so happy to hear! Shawn looks forward to seeing you again.

April 21, 2021

I really enjoy the buying experience with Nissan. The staff was very friendly and knowledgeable about the product which they were selling. Thank you again!!! More

by chapmanstephanie06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Grow, John Hanzel, Jimmy Alexander, Brian Coneal
May 05, 2021 -

Riverside Nissan of New Bern responded

Thank you Stephanie!

April 15, 2021

Shawn Becton has done a phenomenal job assisting us with our recent purchase. This is our 6th purchase from ECN since 2012. Every time we have gone to ECN whether for a trade-in or new addition Shawn has as More

by kingsy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Thomann, Shawn Becton, Brian Coneal
April 15, 2021

Best service and best experience I've ever had at a dealership! Had the pleasure of working with Ivan Solares and the rest of the team. Friendly, and made the shopping experience easy! More

by brendenhernley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan solares, Jimmy Alexander
May 05, 2021 -

Riverside Nissan of New Bern responded

Thank you, hope to see you again!

April 15, 2021

The service agent didn't tell me anything just gave me my keys. They really done a sorry job with car washing and wiping inside. More

by twistann_gdiawb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joshua Brown , Kenny Morton, Summer Albright
May 05, 2021 -

Riverside Nissan of New Bern responded

I'm sorry to hear you were displeased, our courtesy wash doesn't include any wiping of the inside. It is a quick wash and vacuum.

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