Riverside Nissan of New Bern

My biggest complaint about this dealership is that they do not honor the Nissan rewards program. The service dept. said they would check into it, but my rewards are going to waste and I guess I didn't ear do not honor the Nissan rewards program. The service dept. said they would check into it, but my rewards are going to waste and I guess I didn't earn any for this service. More

We patronize Nissan service department because of Josh Brown. He always takes his time and does an excellent job with a friendly smile. Brown. He always takes his time and does an excellent job with a friendly smile. More

I will continue to return to Eastern Carolina Nissan for all of my service needs because of the incredible customer service I receive! Thank you to the whole team for ensuring that my vehicle is maintained all of my service needs because of the incredible customer service I receive! Thank you to the whole team for ensuring that my vehicle is maintained and our friendships continue to grow. 🙏 More

Service department was friendly and efficient. The work was finished on time. I did not feef pressured into other "repairs". Thank you. The work was finished on time. I did not feef pressured into other "repairs". Thank you. More

They were very helpful and worked with me on my budget and vehicle selection exceptionally! and vehicle selection exceptionally! More

People at service desk were easy to be in touch with and so pleasant to deal with! so pleasant to deal with! More

The staff was very courteous and informative about the process and timeline. They got the work done on time and correctly process and timeline. They got the work done on time and correctly More

RICHARD IN SERVICE WAS AWESOME TO DEAL WITH AND I WILL BE COMING BACK FOR SERVICE COMING BACK FOR SERVICE More

Helpful staff, explains everything well and no pressure to making a decision. I will definitely be recommending this dealer to friends and family. to making a decision. I will definitely be recommending this dealer to friends and family. More

Nissian called to see if I had any questions about the features, which was helpful. features, which was helpful. More