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Riverside Nissan of New Bern

New Bern, NC

4.7
1,221 Reviews

3315 US Highway 70 E

New Bern, NC

28560

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Showing 1,221 reviews

December 14, 2020

Josh and Ken were fabulous and went above and beyond! Despite an error in timing of my service, the issue was solved quickly, efficiently and above the call of duty. Thank you! More

by Jessi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown , Kenny Morton
December 11, 2020

John was excellent at providing details regarding model and series options. What made him good was that he was approachable. So much so that we bought 2 cars! Thanks John! And Brian too... More

by Titan guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hanzel, Brian Coneal
December 10, 2020

Pleasant to deal with. I've been dealing with Ken for a couple of years now and he's always great, even for a Razorbacks fan. Josh is very polite and professional. I recommend these folks and I'm a tough c More

by JDUB130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown , Kenny Morton
December 07, 2020

From check in to check out, the wait time was minimal. The staff I encounter was courteous and professional. They even help me with directions and didn't seem to mind doing it. More

by dawnblack63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown , Kenny Morton, Terra Jones, Brandon Crouch
December 05, 2020

sorry, nothing more i can add, just a great experience and not very timely. great job thanks i'm glade i purchaced from eastern carolina nissan More

by SKIPPEROS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown , Kenny Morton
December 01, 2020

I heard a loud noise come out of my Armada and had no idea what is was. I dropped my daughter off at school and drove straight to the dealership to find out what was wrong with it. It took awhile, but Jo More

by sctkim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown
November 27, 2020

0%Lifetime warrantya car that included features your 0% Lifetime warranty a car that included features your competitors didn't at a better price. what wasn't to love. MY WIFE IS HAPPY More

by drm28516
Recommend Dealer
Yes
Employees Worked With
Shawn Becton, Jimmy Alexander, Brian Coneal
November 27, 2020

Fast and courteous service am always satisfied when shopping with Eastern Caroline Nissan no back and fourth with the sales manager get the best price right from the start! More

by ncpeppertoni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Becton, Jimmy Alexander, Brian Coneal, Terra Jones
November 24, 2020

Sales Consultant handled sale professionally. I was disappointed that no one wanted to give me a Lease Quote so I could compare Options. Finance agent was also professional and answered all questions More

by ken93
Recommend Dealer
Yes
Employees Worked With
Brian Coneal, Terra Jones, Robert Goddard
November 23, 2020

From the first contact , I was impressed with Tera. She did not hound me over buying the car. She was very patient and professional. Also, Brandon was great. Will definitely recommend Eastern Carolina N More

by dawnblack63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Coneal, Terra Jones, Brandon Crouch
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