Riverside Nissan of New Bern

Everybody is nice and attentive good customer service they will go beyond to serve customers. Thank you John. Bobby was amazing explaining the feature of the suv. they will go beyond to serve customers. Thank you John. Bobby was amazing explaining the feature of the suv. More

Great service! This is the second time I had my 2019 Frontier serviced and they were on-time and finished quickly. I enjoy going there. Frontier serviced and they were on-time and finished quickly. I enjoy going there. More

John Hanzel worked hard on getting me a good deal on my 2020 pathfinder! I had specific requests in the car I was looking for and all of them were met. Thank you! 2020 pathfinder! I had specific requests in the car I was looking for and all of them were met. Thank you! More

They are very helpful and family oriented people. They made me feel very welcomed and made my car shopping experience really fun and exciting. They were very informative and helpful when it came down to m made me feel very welcomed and made my car shopping experience really fun and exciting. They were very informative and helpful when it came down to making a decision for a good reliable car More

Great accommodating service with Josh and Kenny. Only one time in 4 years did I have issue (faulty part from manufacturer) and they fixed immediately. Got me in their schedule and same day. one time in 4 years did I have issue (faulty part from manufacturer) and they fixed immediately. Got me in their schedule and same day. More

I work on base about 10 miles away & my car wouldn't start. I eventually got the car started & reached the dealership without breaking down on the road. When I got there, your team of mechanics were rig start. I eventually got the car started & reached the dealership without breaking down on the road. When I got there, your team of mechanics were right on it. Even with a full house of patrons. Their professionalism, efficiency & friendliness solidified my confidence in your organization. Your people behind the scene are the rock stars! Their patience & humanity towards a frazzled & shook-up customer spoke volumes. Every time I have had to service my car, my experiences are ALWAYS amazing. Kenny Morton is a wonderful person & sets a great example as a leader to his younger counterparts Joshua & Summer. And the mechanics and technicians we don't usually get to interact with deserve just as many accolades. They work very hard & I want them to know that they are recognized & appreciated! All of these people are the true backbone of your business & they are the ones that give the best impression. Sadly, I have a very negative feeling about your finance people & salesmen, as I have felt ripped off by them. They didn't care about me at all. It was all about money & I got financed over $30,000. for a car that was worth under 22,000 even with perfect credit. More

Shawn was very courteous, polite and great to work with. He listened to what I wanted and got me the deal that I wanted without pressuring me. He listened to what I wanted and got me the deal that I wanted without pressuring me. More

Would not think of going anywhere else for general service and tire rotation. Work is always completed in a timely manner by service professionals with a smile. service and tire rotation. Work is always completed in a timely manner by service professionals with a smile. More

No pressure, very friendly and professional. Nice relaxed atmosphere. Made every effort to get me the best deal possible. I really appreciated their efforts to make me feel good about my purchase. relaxed atmosphere. Made every effort to get me the best deal possible. I really appreciated their efforts to make me feel good about my purchase. More

Had a good experience this time and in times past. Work was completed in a timely manner and personnel were knowledgeable and pleasant to work with. was completed in a timely manner and personnel were knowledgeable and pleasant to work with. More