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Riverside Nissan of New Bern

New Bern, NC

4.7
1,221 Reviews

3315 US Highway 70 E

New Bern, NC

28560

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Showing 1,221 reviews

May 10, 2020

Great service I have been to a lot of dealership in my lifetime and I must say that my experience at Carolina Nissan was the best I have ever been treated. I got j More

by brucemurf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asif (Moe) Kaifee, Brian Coneal, Steven Benard
May 11, 2020 -

Riverside Nissan of New Bern responded

Thank you so much for your praise! Thank you for choosing Eastern Carolina Nissan and joining the ECN family! Congratulations on your new vehicle! We are here to help any way that we can, just give us a call when you need us!!

May 08, 2020

Great service Our service was completed with quoted prices so there were no unpleasant surprises. Technician made a recommendation based on condition of the air fil More

by arizonaandrea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown
May 08, 2020 -

Riverside Nissan of New Bern responded

Thank you Andrea for taking the time to share your kind words! We are always here for you when you need us! Thank you for choosing and trusting Eastern Carolina Nissan!

May 08, 2020

Awesome Service team. They make you feel welcome when you drive on the lot and they take really good care of your car service needs. Awesome bunch of people! More

by SHELIAB33
Recommend Dealer
Yes
Employees Worked With
Joshua Brown , Kenny Morton
May 08, 2020 -

Riverside Nissan of New Bern responded

Thank you for stopping in for Service! We are always here to help any way we can! Thank you for being part of our ECN Family! Let us know if we can help-- we are just a call away

May 07, 2020

Service was exceptional. Sean and the other gentleman sorry can't remember his name very nice and helpful they did everything they said they would do More

by campergirl56
Recommend Dealer
Yes
Employees Worked With
Shawn Becton
May 07, 2020 -

Riverside Nissan of New Bern responded

Thank you so much for your praise! Most importantly, thank you for choosing Eastern Carolina Nissan! We are a call away if you ever need our help!

May 07, 2020

I’ve bought my last Nissan. The service department and issues I’ve had with my car are unbelievably disappointing. There have been many faulty parts with my Rogue that I bought brand new. More

by suttonfamily1987
Recommend Dealer
No
Employees Worked With
Kenny Morton
May 07, 2020 -

Riverside Nissan of New Bern responded

I am sorry you do not like your Rogue due to the issues you have had. Our records indicate you have come on three occasion for the free routine oil change, a few recalls that were covered by Nissan and common with all manufactures, and a diagnosis. If you would like to get rid of your Rogue you can call us at 252-636-1000, we carry non-Nissan vehicles as well. Thank you for the time you took to share your experience, if we can help you service your vehicle in future you can call our Service Manager Kenny directly!

May 07, 2020

This was not a very satisfying experience. Delivery of vehicle was not as promised. The salesman was good but something in management I feel was the problem. Will not deal with this dealership again. Best More

by macnmolly
Recommend Dealer
No
Employees Worked With
Shawn Becton, Guy Pegram
May 06, 2020

Great experience, dealership even delivered my car to my driveway along with papers to sign and adequately answered all of my questions, great job Moe. More

by ReubenJoyner
Recommend Dealer
Yes
Employees Worked With
Asif (Moe) Kaifee, Rainy Day, Brian Coneal
May 06, 2020 -

Riverside Nissan of New Bern responded

Congratulations on your purchase!! Thank you for participating in our at home buying program, and choosing Eastern Carolina Nissan! If we can help you in the future from sales, service, to parts we are here for you, and a call away!

May 04, 2020

Thank you for fixing the oil leak problem on a quick notice. Always get the best service and very courteous! Great people to work with! More

by Tim Black
Recommend Dealer
Yes
Employees Worked With
Joshua Brown , Kenny Morton
May 04, 2020 -

Riverside Nissan of New Bern responded

You are so welcome! Thank YOU for choosing Eastern Carolina Nissan! If we can ever help in the future please do not hesitate to reach out! It's always all about you here!

April 30, 2020

Pleased with service Joshua Brown was kind and wanted to make sure that I new everything that was going on. Shawn Becton stopped over to saw hello and they were both very More

by elista.sumner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown
Apr 30, 2020 -

Riverside Nissan of New Bern responded

Thank you so much!! We are happy to hear you had a great visit and things went well! Shawn has been with us for 25+ years, he for sure loves it here! Thank you for choosing Eastern Carolina Nissan, if we can ever help in the future please let us know!

April 30, 2020

Received an unbeatable discount on a pre-owned Dodge Challenger. Also received a fair trade in deal. All the staff seem to work together well to get the deals done. More

by Wayne A
Recommend Dealer
Yes
Employees Worked With
Shawn Becton, Harry Kerens, Guy Pegram
May 08, 2020 -

Riverside Nissan of New Bern responded

Congratulations on your purchase! Thank you for CHOOSING Eastern Carolina Nissan! We are always here for you if you need it!

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