
Riverside Nissan of New Bern
New Bern, NC
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No complaints from us We dropped the murano off, and the service was completed on time. We encountered an efficient and friendly staff. We would certainly recommen We dropped the murano off, and the service was completed on time. We encountered an efficient and friendly staff. We would certainly recommend to anyone. More
Super friendly staff and finally fixed a problem I’d been having for awhile that my other dealership couldn’t seem to fix. Great experience! having for awhile that my other dealership couldn’t seem to fix. Great experience! More
Oil Change They were very courteous and friendly. Also they gave me a complimentary wash and cleaning. I would recommend them to my friends and I will come back They were very courteous and friendly. Also they gave me a complimentary wash and cleaning. I would recommend them to my friends and I will come back for service. More
Another horrible experience We took our Pathfinder in for a second airbag recall. Although the appointment was made a week and one half in advance, we were informed that they did We took our Pathfinder in for a second airbag recall. Although the appointment was made a week and one half in advance, we were informed that they did not have the parts in stock and we would have to come back. We wasted half a day for nothing. How do they stay in business? More
oil change they do good work , nice waiting area . the only problem I have is they are slow sometimes. last time I arrived at 1:20 pm for a oil change and tire they do good work , nice waiting area . the only problem I have is they are slow sometimes. last time I arrived at 1:20 pm for a oil change and tire rotation. had 2 air leaks in tires. it was 4:45 pm when they finished with my truck. More
Josh Flewwellin was knowledgeable, courteous and honest. He made the car buying process very easy and was flexible with my needs. The service as a whole was very welcoming. The finance department was als He made the car buying process very easy and was flexible with my needs. The service as a whole was very welcoming. The finance department was also very efficient and welcoming and the online sales department was very fast to respond. The overall customer service was A+. More
One of the best car buying experiences in recent memory! I usually dread car shopping at a dealership. The constant back and forth haggling over price, etc. our salesman Shawn provided a very stress free exp I usually dread car shopping at a dealership. The constant back and forth haggling over price, etc. our salesman Shawn provided a very stress free experience. I feel I got an excellent deal on a slightly used Frontier! More
Excellent Response It seemed that I cleared a intermittent problem, my service department recommended that I bring my Rogue in for a diagnostic check to insure everythin It seemed that I cleared a intermittent problem, my service department recommended that I bring my Rogue in for a diagnostic check to insure everything was clear while the vehicle was still under warranty. They were on time, taking my car for the appointment and checked on me periodically to let me know what was going on and to see if all the customers in the "waiting area" was doing fine. After waiting for a little less than an hour, my vehicle was returned with nothing found and vacuumed. I've always felt secure because of not just the "reaction" to my concerns but to the "pro-action" this service departments gives me, my wife and sure other customers. More
I was there for a recall repair. I was told to be prepared to stay for two hours, but they got me out in less time. The guy I dealt with in service was very friendly and helpful. And the waiting area prepared to stay for two hours, but they got me out in less time. The guy I dealt with in service was very friendly and helpful. And the waiting area is nice. More