Riverside Nissan of New Bern

Great service & friendly staff This is the 3rd time that I've been to the Eastern Carolina Nissan dealership for regular maintenance service and thought they went above and beyond w This is the 3rd time that I've been to the Eastern Carolina Nissan dealership for regular maintenance service and thought they went above and beyond when completing the work. I also appreciate the complimentary vacuuming and wash. They inform me when I'll be needing some extra work done on my car in the future as well but with absolutely no pressure. I will be back again and highly recommend this dealership! More

Pleasant as always visit for service The service manager & his staff are always so friendly and I feel confident in the quality of the work performed. As always kudos to the the guys in t The service manager & his staff are always so friendly and I feel confident in the quality of the work performed. As always kudos to the the guys in the back as well since they do all the hard work. More

Great service. Even though they were short handed, service was prompt and recall taken care of in a very reasonable length of time. Greatly appreciated. service was prompt and recall taken care of in a very reasonable length of time. Greatly appreciated. More

Staff were pleasant and helpful. I was able to schedule service appointment quickly. I understood vehicle would be washed and vacuumed at service. It was not. service appointment quickly. I understood vehicle would be washed and vacuumed at service. It was not. More

5000 Mile Service Excellent service. OIl change, diagnostic, tire rotation, and vacuum in 45 minutes. Identified low performance on original battery (2.5yrs) for poss Excellent service. OIl change, diagnostic, tire rotation, and vacuum in 45 minutes. Identified low performance on original battery (2.5yrs) for possible replacement on future visits. Highly recommended service which includes this type of detail at a similar price as merely oil change at chain stores. More

As always, I get great service and friendly employees Everyone goes out of their way to make sure they have solved whatever problem you have with your car. They work me in even without an appointment if t Everyone goes out of their way to make sure they have solved whatever problem you have with your car. They work me in even without an appointment if they can. More

Excellent experience. The service people were knowledgeable and professional. I will be back.!!! I purchase my truck in Winston-Salem when I was living in that area but I was treated like a was y knowledgeable and professional. I will be back.!!! I purchase my truck in Winston-Salem when I was living in that area but I was treated like a was your best customer. Thanks More

Amazing Staff! Very accommodating and easy process. Love my new Nissan Sentra. Rainy is the best, she really worked a great deal for me! Thank you Eastern Carolina! my new Nissan Sentra. Rainy is the best, she really worked a great deal for me! Thank you Eastern Carolina! More

They are all very helpful and welcoming. I bought the car from Shawn and he is great and down to earth, our family has actually bought a few cars from him and all turned out great. I just went for my fi car from Shawn and he is great and down to earth, our family has actually bought a few cars from him and all turned out great. I just went for my first oil change and tire rotation and Joshua in the service department was phenomenal he answered my questions and ensured that I didn’t need anything and even made sure to remind me about a recall for my radio that I forgot all about. Over all it was an outstanding service. More

Quick, courteous service Whenever I go to the dealership, I am treated very well. The waiting area is pleasant and I am constantly informed of everything that is going on wit Whenever I go to the dealership, I am treated very well. The waiting area is pleasant and I am constantly informed of everything that is going on with my car. Shawn Becton sold me the Rogue, and I have told several others to request him if they are interested in buying. I have had two good experiences with the service area, and would also recommend their services. More