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Riverside Nissan of New Bern
New Bern, NC
1,221 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,221 reviews
December 04, 2019
2.5 hours Wow!!! Longest oil change tire rotation ever!!!! I’ve had my care serviced by Nissan in DE, CA, SC and now NC. This was by far the worst. Had an appoi Wow!!! Longest oil change tire rotation ever!!!! I’ve had my care serviced by Nissan in DE, CA, SC and now NC. This was by far the worst. Had an appointment for 1:30, got there at 1:25, left there a little before 4 PM. Never going back, 2 words - Jiffy Lube. S More
by JMT68
Verified CustomerEmployees Worked With
Joshua Brown , Kenny Morton
December 03, 2019
Wow, beyond my expectations Worth the drive to New Bern. The staff were tremendously accommodating, my salesperson was knowledgeable about my many questions and they gave me a b Worth the drive to New Bern. The staff were tremendously accommodating, my salesperson was knowledgeable about my many questions and they gave me a beautiful car for a great price. More
by WeLovePawz
Employees Worked With
Rainy Day (internet), Joshua (new salesman), the finance guy and two managers, Joshua Brown , Bobby Bourquin
November 30, 2019
Oil change Went in glove compartment without my permission. Didn't put air in my tires, so I'm wondering if changed oil. Had maintenance reminder on. Went in glove compartment without my permission. Didn't put air in my tires, so I'm wondering if changed oil. Had maintenance reminder on. More
by angela_jones35
Employees Worked With
Shawn Becton, Joshua Brown
November 29, 2019
Great experience Wonderful experience purchasing a new vehicle. Knowledgeable salesman. Very receptive but not pushy or overbearing. Quote was accurate with no hidden Wonderful experience purchasing a new vehicle. Knowledgeable salesman. Very receptive but not pushy or overbearing. Quote was accurate with no hidden charges nor fees. Very easy to negotiate with. More
by Jen
Employees Worked With
Asif (Moe) Kaifee, Harry Kerens, Joshua Brown
November 29, 2019
Service is great, they inform you of things that recommend to be done to vehicle. They go over the details of the work and price. is great, they inform you of things that recommend to be done to vehicle. They go over the details of the work and price. More
by CBALLINEN
Employees Worked With
John Hanzel, Joshua Brown , Kenny Morton
November 29, 2019
well done Everyone went out of their way to make the buying experience goes smoothly and delightful. Everyone was very kind and on top of things and very organi Everyone went out of their way to make the buying experience goes smoothly and delightful. Everyone was very kind and on top of things and very organized. My salesman Sean Becton was the bomb. More
by Chug0808
Employees Worked With
Shawn Becton, Jimmy Alexander
November 27, 2019
Thanks again! Everyone is always very friendly and professional. They keep me informed about the progress of the work being done on my automobile and make sure I am Everyone is always very friendly and professional. They keep me informed about the progress of the work being done on my automobile and make sure I am comfortable while I wait. More
by SALLYCOFFELT
Employees Worked With
John Hanzel, Kenny Morton
November 22, 2019
Excellent Always a good experience. They are curtious and efficient. Nice reception room with tv, coffee, snacks ect. Joshua made my visits painless and even pl Always a good experience. They are curtious and efficient. Nice reception room with tv, coffee, snacks ect. Joshua made my visits painless and even pleasent. Definitely recommend! More
by STEPHIEMJORDAN
Employees Worked With
Joshua Brown
November 21, 2019
Awesome Experience, Attentive Customer service When I arrived to dealership, I was greeted at the door and asked if I was working with anyone. I stated the individual's name, and was immediately gr When I arrived to dealership, I was greeted at the door and asked if I was working with anyone. I stated the individual's name, and was immediately greeted by that individual (Shawn Becton) Shawn was courtious, informative and at all times was professional. Out of all the dealerships I dealt with, Eastern Carolina Nissan is by far the best. Shawn Becton by far is the best dealer I had the pleasure of speaking to. His considerable knowledge and customer service skills make him a credit to himself and Eastern Carolina Nissan. Jimmy Alexander also was very professional and highly knowledgeable making my experience at Eastern Carolina Nissan a hassle free experience. Many thanks! More
by rberger2565
Employees Worked With
Shawn Becton, Jimmy Alexander
November 20, 2019
Worked us in, excellent customer service and cleaned car inside and out. Service tech also found our battery to be weak and replaced under warranty. and cleaned car inside and out. Service tech also found our battery to be weak and replaced under warranty. More
by gmon
Employees Worked With
Shawn Becton, Kenny Morton
