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Riverside Nissan of New Bern
New Bern, NC
1,221 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,221 reviews
November 19, 2019
Great, low key salesmanship! Love these guys! Everyone was great, knowledgeable and fair. 0nly problem was that I felt that the sales manager led me to believe there was a big re Love these guys! Everyone was great, knowledgeable and fair. 0nly problem was that I felt that the sales manager led me to believe there was a big rebate PLUS 0% financing and it turned out to be either or. But they worked with us on it and got some low interest financing that was satisfactory and gave us the nice big rebate on the 2019 vehicle. Love my new Rogue too! Moe was especially great to work with. Loved his low key approach, but full review of the vehicle's details, once with me and again with my husband. He stayed in touch by text as well and answered questions after the sale. Everyone was very attentive. The place was neat and clean and water always available. More
by suekc3
Verified CustomerEmployees Worked With
Asif (Moe) Kaifee, Mary (GINA) Montagne, Harry Kerens, Kenny Morton
November 19, 2019
Check on airconditioner leak. Service always very thorough, even including a car wash. Service always extremely polite and gracious. Service people do not hesitate to take their t Service always very thorough, even including a car wash. Service always extremely polite and gracious. Service people do not hesitate to take their time to explain the problem and solution. More
by VANOVER.PAMELA
Employees Worked With
Joshua Brown , Kenny Morton
November 18, 2019
Awesome! Very professional. The professionalism of the sales department. The courtesy of the sales department. I came in with a budget and they got me there with no problem. The professionalism of the sales department. The courtesy of the sales department. I came in with a budget and they got me there with no problem. More
by wmwhitejr
Employees Worked With
Guy , Jimmy Alexander
November 18, 2019
Enjoyable and pleasant Was only there about four hours awesome job to everyone who worked with me! Pleasant atmosphere everyone was so nice and introduced themselves to me Was only there about four hours awesome job to everyone who worked with me! Pleasant atmosphere everyone was so nice and introduced themselves to me More
by bsgaskins10gaskinsbernell
Employees Worked With
Jimmy Alexander, Kiearra Sawyer
November 17, 2019
They are by far the best Nissan dealership!!!! Their customer service is excellent I bought a 2017 Nissan Rogue back in September 2017. The salesman Shawn Becton explained everything to us and made Their customer service is excellent I bought a 2017 Nissan Rogue back in September 2017. The salesman Shawn Becton explained everything to us and made sure we knew how to use all the great features of our new vehicle. Everyone that we dealt with were knowledgeable and professionals. They made us real like we were family and they were awesome when we brought our Rogue in for servicing and we ended up upgrading to a 2019 Nissan Pathfinder. We had the pleasure of working with Shawn Becton again along with a new saleswoman whom both were so awesome with us. We will definitely be coming back to this dealership even though it is over 75 miles away it is well worth the trip. More
by rabales3781
Employees Worked With
Shawn Becton, Jimmy Alexander
November 14, 2019
Shawn is very good at helping me at precisely what I wanted. Shawn helped me very much with my decision to buy a new car. He was patient, courteous, and thoughtful. Shawn was professional as well as personal. Ve Shawn helped me very much with my decision to buy a new car. He was patient, courteous, and thoughtful. Shawn was professional as well as personal. Very knowledgeable about the cars. More
by WILLIAMSMTH93
Employees Worked With
Shawn Becton, Harry Kerens, Eric Mikul
November 13, 2019
Give Josh and Kenny raises I always bring my 2019 Infiniti QX-80 to Eastern Carolina Nissan for service Josh and Kenny were awesome as usual Excellent timing, communication, a I always bring my 2019 Infiniti QX-80 to Eastern Carolina Nissan for service Josh and Kenny were awesome as usual Excellent timing, communication, and service GIVES THESE DUDES RAISES More
by michaelblawrence
Employees Worked With
Joshua Brown , Kenny Morton
November 13, 2019
The Service personnel was very friendly and professional. It was very nice to come to your dealer ship and be treated with great customer service from your employees with knowledge, understanding, and assista It was very nice to come to your dealer ship and be treated with great customer service from your employees with knowledge, understanding, and assistance with my vehicle issue. More
by newbernservice
Employees Worked With
Shawn Becton, Joshua Brown , Kenny Morton
November 13, 2019
63,000 Miles Scheduled Maintenance My Nissan Altima was due it's regular 63,000 mile maintenance and the ability to get an appointment was very easy. Upon arriving I was greeted with My Nissan Altima was due it's regular 63,000 mile maintenance and the ability to get an appointment was very easy. Upon arriving I was greeted with a "Hello" which is not often done in today's society. I dropped off my vehicle and was kept informed on the status of the work and when it would be ready for pickup. Upon returning back to the dealership, the car was ready as promised and the checking out process included them going over the work completed and the final price. Josh was the Service Representative I dealt with and was very courteous, polite, knowledgeable and had a professional attitude. I will definitely return to this location for future service on my vehicle. More
by Nissan Owner 69
Employees Worked With
Joshua Brown
November 13, 2019
Super Service Dealershop The service in an emergency is excellent from my garage to the dealership shop. They brainstormed my problem and directed me to call Nissan 24-hour t The service in an emergency is excellent from my garage to the dealership shop. They brainstormed my problem and directed me to call Nissan 24-hour towing. Found the problem and called me to come for call. offered to deliver the car if I needed that service. I love all the people there! More
by CIRCLEMFARMS
Employees Worked With
Shawn Becton, Joshua Brown , Joe Porter, Kenny Morton
