
Riverside Nissan of New Bern
New Bern, NC
Filter Reviews by Keyword
By Type
Showing 1,221 reviews
Excellent service Staff is always friendly, professional and accommodating. I was very pleased with my visit there to have my 2017 Titan serviced . I have a Nissan deal Staff is always friendly, professional and accommodating. I was very pleased with my visit there to have my 2017 Titan serviced . I have a Nissan dealer closer to my location but I choose to take my vehicle to Eastern Carolina Nissan. More

Dream Car Achieved!! The staff are very accommodating and friendly! Thanks to Sales Consultant, Eric, I’m now a proud owner of a 4Runner. Eric was very patient and worked The staff are very accommodating and friendly! Thanks to Sales Consultant, Eric, I’m now a proud owner of a 4Runner. Eric was very patient and worked with my budget. Usually dealerships are pushy and impatient, but that was not my experience here! I was out of here in less than 2 hours. I will definitely recommend Eric and Eastern Carolina Nissan to my friends and family. More
Recall service The whole office is always friendly. I find the service guys are always ready to go the extra mile to explain the problem and ways to help you with w The whole office is always friendly. I find the service guys are always ready to go the extra mile to explain the problem and ways to help you with what they can. Joshua reminded me that it was time for my inspection and I was very grateful that he did. More
Excellent The service was great. I was provided above and beyond service and care. I was also provided with information on my warranty and had all other questio The service was great. I was provided above and beyond service and care. I was also provided with information on my warranty and had all other questions answered in a timely manner. More
New vehicle purchase I was well pleased with the way I was handle in purchasing my car my salesman was very knowledgeable of his job and the rest involved I was well pleased with the way I was handle in purchasing my car my salesman was very knowledgeable of his job and the rest involved More
soft ware recall as the norm for me, the service department was awesome.. I was met at my vehicle, helped out with my service dog Jekyll and escorted inside for my as the norm for me, the service department was awesome.. I was met at my vehicle, helped out with my service dog Jekyll and escorted inside for my safety. I was updated in a timely manners. After the work was finished I again was helped to my vehicle with courteous. these employees let you know they .care. .Thanks to everyone in the Service Dept. More
Maintenance Our appointment was scheduled for oil change and tire rotation. We were greeted immediately. Not only did they do the request maintenance but they d Our appointment was scheduled for oil change and tire rotation. We were greeted immediately. Not only did they do the request maintenance but they did a checklist inspection, performed a recall update and washed and vacuum the car. Their waiting area is clean and well appointed. The service desk was polite, friendly and very efficient. More
Annual Inspection WE always enjoy the service we receive at Coastal Carolina Nissan. It is a high quality facility. Ken and his service staff always take good care of WE always enjoy the service we receive at Coastal Carolina Nissan. It is a high quality facility. Ken and his service staff always take good care of us. More
Great experience overall Shawn and Harry were amazing throughout the entire purchasing experience. They made us feel comfortable and not pressured what so ever and were straig Shawn and Harry were amazing throughout the entire purchasing experience. They made us feel comfortable and not pressured what so ever and were straighforward throughout. They always had a smile on their faces which made us feel welcomed. More
Review of Dealership Enjoy the atmosphere at dealership. Everyone goes out of way to make you feel welcomed. Goes out of way to make you a good deal Enjoy the atmosphere at dealership. Everyone goes out of way to make you feel welcomed. Goes out of way to make you a good deal More