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Riverside Nissan of New Bern

New Bern, NC

4.7
1,221 Reviews

3315 US Highway 70 E

New Bern, NC

28560

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Showing 1,221 reviews

September 20, 2019

a very friendly place to have service work done. the staff were very informative and helpful and the technicians were very quick and skillful.This is a great place.I would recommend them to everyone. More

by STANLEYJC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown , Kenny Morton
September 20, 2019

Customer Service! When I have to take my car in for repairs, the staff is always so courteous and helpful. Great dealership to work with. Thank you! More

by Very satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown , Joe Porter
September 20, 2019

Check Engine Light, no Problem Driving home the check engine light came on and I drove strait to the dealer. Within minutes I had a loaner and was on my way. The next day the truc More

by CHRISTIANFYOUNG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown
September 19, 2019

Frontier Bring both my mazda 6 and frontier for service. Timely and professional personnel provide service at fair price. Kenny and Josh always greet me by n More

by LEAPIN70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown , Kenny Morton
September 18, 2019

My trip to nissan was fantastic Went there for a oil change and get my radio phone part to work and brake noise.All was fixed and was thrilled by all they could do in a kind of walk More

by wolveangel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Logan tech., Joe Porter, Kenny Morton
September 18, 2019

Was awesome and amazing Inwalked in to check out used cars and my sales person Alisha Thompson was awesome. I walked out with a Brand New car with only 12 miles on it and I w More

by kcuacua
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alisha Thompson, Jimmy Alexander
Sep 18, 2019 -

Riverside Nissan of New Bern responded

Thank you Kimberly for your feedback. We strive to make sure that every customer is provided with the highest level of customer service. Alisha is one of our newest salespeople and we are excited to have her representing Eastern Carolina Nissan! If there is anything at all that I can help with in the future please feel free to contact me anytime. Sincerely, Harry Kerens Sales Manager Eastern Carolina Nissan 252-514-8505

September 16, 2019

Best service dept around! Josh and Ken are ALWAYS so very helpful to me. I stopped by because my tire pressure gauge was showing that I needed to add air to one of my tires. Ke More

by MISSLATHAM2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown , Kenny Morton
September 16, 2019

Fast service, no waiting around 10 min to get written up Josh, within 1 minute of arrival, had a handle on what i needed, and how long it would take. i was out of there 5 minutes after arrival. When work More

by BILLY31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown
September 16, 2019

Absolutely Wonderful Wonderful service. Really worked with us to make a deal that best works with us. Very nice and friendly. I would recommend to anyone! I am very happy More

by Sbaker94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Mikul
September 14, 2019

Service department The people who work at this dealership are the kindest and most accommodating I have ever come across! They honestly can’t do enough for you, from th More

by PACE129
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown
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