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Rivertown Buick-GMC

Columbus, GA

4.6
361 Reviews

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 361 reviews

May 03, 2025

Service is always top notch . Keshia, my rep” always takes care of us when in and her communication is excellent . I highly recommend the service dept More

by jaymanslawncare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keshia
May 03, 2025 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We appreciate your kind words about Keshia and our service department. It's great to hear that you are always well taken care of at Rivertown GMC. We look forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team

April 30, 2025

The did well and what they said they would do, except calling me when car ready. More

by Pennyfrost44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
May 02, 2025 -

Rivertown Buick-GMC responded

Hello, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

April 28, 2025

Everybody was very courteous and knowledgeable. I would recommend this service department to anybody that needs their vehicle worked on. More

by Del
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Apr 29, 2025 -

Rivertown Buick-GMC responded

Thank you for your wonderful review, Del! We appreciate your kind words about our service department and are glad to hear that you found our team courteous and knowledgeable. Your recommendation means a lot to us at Rivertown GMC. We look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

April 26, 2025

Professional team and made our cadi purchase seamless. We definitely plan to use this as our preference for future purchases. More

by Gwen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Percy and Jerome
Apr 26, 2025 -

Rivertown Buick-GMC responded

Thank you so much for your review, Gwen! We're pleased to hear that your Cadillac purchase was seamless and that our professional team met your expectations. We look forward to assisting you with your future purchases at Rivertown GMC! Sincerely, The Rivertown Buick GMC Team

April 24, 2025

Due to the positive reputation of one particular salesperson, my wife and I drove 6hrs from Baton Rouge to Columbus to look at vehicles. My salesperson, Valerie, was wonderful! She was very patie More

by Ricky B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valerie Kenney
Apr 25, 2025 -

Rivertown Buick-GMC responded

Thank you for the amazing review, Ricky! We’re pleased that Valerie was able to work with both you and your wife to find vehicles you love. It’s great to know that your long drive from Baton Rouge was worth it! We appreciate your feedback and look forward to serving you again in the future. Sincerely, The Rivertown Buick GMC Team

April 17, 2025

I was greeted by a very friend associate that took his time to make me feel welcome and showed me exactly what I have been looking for. I never felt pressured and was treated like I was the only customer More

by Cindy B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
N/a
Apr 17, 2025 -

Rivertown Buick-GMC responded

Thank you, Cindy, for your wonderful review! We're thrilled to hear that our associate made you feel welcomed and valued during your visit to Rivertown GMC. Providing a pressure-free experience while addressing your needs is what we strive for. We appreciate your feedback and hope to see you again soon! Sincerely, The Rivertown Buick GMC Team

April 17, 2025

The service at Rivertown is convenient, fast professional, and I would recommend the service department there. More

by Tsage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Clark
Apr 17, 2025 -

Rivertown Buick-GMC responded

Thank you for your kind words! We're thrilled to hear that you found the service at Rivertown GMC to be convenient, fast, and professional. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

April 17, 2025

They sold me a truck with a defective OnStar feature. .Took almost 2 months to correct the problem, and backed into something dented my tailgate, and scraped my right rear tail light when they were able More

by Lion-ell
Purchase Time
Recommend Dealer
No
Employees Worked With
N/A
Apr 18, 2025 -

Rivertown Buick-GMC responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Stacey Day General Manager Group 1 GMC Rivertown sday@group1auto.com

April 16, 2025

Great sales person no pressure very direct and to the point. Great negotiating honest and straight forward. More

by Ru4sterling
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos
Apr 16, 2025 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We appreciate your positive feedback about our sales team at Rivertown GMC. It's great to hear that you had a straightforward and pressure-free experience. We look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

April 15, 2025

I always know that the dealership will be clean, have friendly, knowledgeable service technicians/Michael Clark who always handle the service of my truck! More

by Delta Girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Clark, Digital AirStrike
Apr 16, 2025 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We're thrilled to hear that you consistently find Rivertown GMC to be clean and our service team, including Michael, knowledgeable and friendly. We value your trust in us to take care of your truck and appreciate your support. We look forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team

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