Back

Rivertown Buick-GMC

Columbus, GA

4.6
375 Reviews

1661 Whittlesey Rd

Columbus, GA

31904

Directions

By Type

Showing 375 reviews

May 22, 2025

Dealership parts and service department is onvenient, timely and very professional. Customer waiting area is clean and comfortable. More

by H77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Clarke, Digital AirStrike
May 22, 2025 -

Rivertown Buick-GMC responded

Thank you for your kind review! We're thrilled to hear that you found our parts and service department at Rivertown GMC convenient and professional. It's wonderful to know that you enjoyed the clean and comfortable waiting area as well. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

May 22, 2025

The service advisor (Vicki) was exceptional. Kept me updated through and answered all questions timely and professionally. She was outstanding and a pleasure to work with. More

by dwmunyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
May 23, 2025 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We're thrilled to hear that Vicki provided you with exceptional service during your visit to Rivertown GMC. Keeping you informed and answering your questions is what we strive for, and it's great to know that you had a positive experience. We appreciate your kind words and hope to see you again soon! Sincerely, The Rivertown Buick GMC Team

May 21, 2025

Most amazing and quick car buying experience ever. When no one else would help they did! I will purchase all my cars from Rivertown GMC. Great saleswomen Syera Moore was excellent! She went above and More

by mhaines3710
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syera Moore
May 21, 2025 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We are thrilled to hear that you had the most amazing and quick car buying experience at Rivertown GMC. It’s great to know that Syera was able to assist you in finding your perfect family car. We truly appreciate your recommendation and look forward to helping you with your future purchases. Enjoy your new vehicle! Sincerely, The Rivertown Buick GMC Team

May 21, 2025

5 Stars - First Visit Experience This was my first visit to Rivertown GMC, and I was truly impressed! The service department was extremely polite and professional from the moment I arrived. What reall More

by jjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Oliver, Service Dept , Digital AirStrike
May 21, 2025 -

Rivertown Buick-GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that your first visit to Rivertown GMC was a positive experience. It's great to know that you appreciated our service team's professionalism and the updates from our service app, especially the video walkthrough. We truly value your recommendation and look forward to welcoming you back for your next service! Sincerely, The Rivertown Buick GMC Team

May 21, 2025

The personnel at the service center are very professional and courteous. Lisa is fantastic. I will recommend to friends More

by Grhodes21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
May 22, 2025 -

Rivertown Buick-GMC responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at Rivertown GMC and that Lisa made a great impression. We appreciate your recommendation to friends and look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

May 20, 2025

Service department is very good. Mike was knowledgeable, friendly and helpful, as were all the staff in service department. Price for transmission and differential services was fair. More

by csheeks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service.
May 20, 2025 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service department at Rivertown GMC. It's fantastic to know that Mike and the team provided you with knowledgeable and friendly service, and that you found our pricing fair. We appreciate you choosing us and look forward to assisting you again with any of your automotive needs! Safe travels! Sincerely, The Rivertown Buick GMC Team

May 18, 2025

I’ve many awesome experiences with this dealership in the past. Lately, my vehicle has been returned with stains on my leather interior i.e. oil, grease… that is then rubbed into my leather when cleaned. The More

by Saaje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
May 21, 2025 -

Rivertown Buick-GMC responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

May 18, 2025

The salesman wasn’t pushy, very knowledgable about the vehicle and explained everything that we could think of. Very nice and professional More

by Rjhastings2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
May 21, 2025 -

Rivertown Buick-GMC responded

Hi, we are very happy we could provide you with a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 17, 2025

I totally recommend Rivertown GMC from my Salesperson Sarah to the GM Stacy.. my 1st visit I found what I wanted fell in Love in my Traverse Premier.. They honestly went out of their way longer than they More

by donnawest1023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales person Sarah Gm Stacy, Digital AirStrike
May 17, 2025 -

Rivertown Buick-GMC responded

Thank you so much for your wonderful review! We are thrilled to hear how much you love your Traverse Premier and appreciate your kind words about Sarah and Stacy. At Rivertown GMC, we strive to go above and beyond for our customers, and it’s great to know that we met your needs. We look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

May 15, 2025

Good service. Michael was very nice. Quick service Clean waiting area. Will return for future service More

by Tjwthompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
May 15, 2025 -

Rivertown Buick-GMC responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us at Rivertown GMC, and that Michael provided you with great service. We appreciate your feedback about our clean waiting area and look forward to welcoming you back for future service. Safe travels! Sincerely, The Rivertown Buick GMC Team

1
...