Roanoke Ford

I have been bringing my vehicles here gfir service for quite a few years now. This past few months my one vehicle has had so many issues, it has begun frustrating. But I must say that the customer care quite a few years now. This past few months my one vehicle has had so many issues, it has begun frustrating. But I must say that the customer care I have received from the Service department has been awesome. The Service Manager Andy took difficult situation and helped resolve it. Also Terri at the front desk also helped me through the process also. I cannot say enough about the Service I have received from the people at Roanoke Ford. Thank you so much. Lori D. More

Can't beat the small town service! Nolen was very knowledgeable on my used truck purchase and made sure all my concerns were answered. Sales manager and finance manager completed the g Nolen was very knowledgeable on my used truck purchase and made sure all my concerns were answered. Sales manager and finance manager completed the great experience More

Thanks for being the most forward and honest, least time consuming dealership to work with in the Peoria area! consuming dealership to work with in the Peoria area! More

Brought my truck in to have tires checked 2019 Ford Ranger with around 20,000 miles. Tires were already very warn and needed replaced. Roanoke Ford Service manager suggested I have the same ties put on Ranger with around 20,000 miles. Tires were already very warn and needed replaced. Roanoke Ford Service manager suggested I have the same ties put on that the truck came with and would try to get a warranty claim. After several calls I still have not received anything in return. Took the truck back in after 3,000 miles driven on the new tires and the front tiers were starting to wear. They were rotated to the rear and are now slick like the original set. When we inquired about the original warranty we were told we should have taken the truck back to when we purchased it new and may have received better service. I think that is a poor statement to make as any Ford dealership should stand behind Ford warranty's wherever the vehicle was purchased. More

Very friendly and helpful. Quick service, also got a quote on needed work. Let me know about factory recall work that needed done and scheduled it for me. quote on needed work. Let me know about factory recall work that needed done and scheduled it for me. More

Recent Oil Change I always get great service from Roanoke Ford they treat my truck as if it were their own and take care of any issues that are present even if I don't I always get great service from Roanoke Ford they treat my truck as if it were their own and take care of any issues that are present even if I don't notice them. Always glad to see them and consider them friends. More

Excellent job!! Nate was very nice! We bought Ford Fusion for my daughter. They did great job getting! I would recommend Roanoke Ford! Chris was nice and helpful. for my daughter. They did great job getting! I would recommend Roanoke Ford! Chris was nice and helpful. More

Good Service They do whatever is necessary to meet your needs. They take the time to listen to what you have to say and provide an area to wait that is comfortabl They do whatever is necessary to meet your needs. They take the time to listen to what you have to say and provide an area to wait that is comfortable. More