Robert Brogden Buick GMC - Service Center

Prompt and well done. Basic service. Less than an hour Service rep prompt, courteous , well informed and informative. I had a good experience. This was basic service with a prescheduled time. Scheduling wa Service rep prompt, courteous , well informed and informative. I had a good experience. This was basic service with a prescheduled time. Scheduling was a good experience as well. More

maintenance needed 5000 mile maintenance, was completed as needed and quickly. was very satisfied and would not hesitate to come back when service needed and wou needed 5000 mile maintenance, was completed as needed and quickly. was very satisfied and would not hesitate to come back when service needed and would recommend to others More

Oil Change and Tire Rotation I was called and reminded it was time for a appointment. We came in 30 minutes early for our appointment. They got us right in and we were out in 30 m I was called and reminded it was time for a appointment. We came in 30 minutes early for our appointment. They got us right in and we were out in 30 minutes. More

Had my transmission repaired. The parts were special ordered and when they arrived I was notified by phone. The repair took a couple of days, but they gave me a loaner car to driv The parts were special ordered and when they arrived I was notified by phone. The repair took a couple of days, but they gave me a loaner car to drive until the repairs were completed. More

New Tires I really appreciate this dealer letting me know of any device specials and applying those specials to my bill. The follow up is great as well. I really appreciate this dealer letting me know of any device specials and applying those specials to my bill. The follow up is great as well. More

Recent Service visit Solid experience on 5K service visit. This was my first visit since purchase and it was for the 5K oil change. That is it for now. Solid experience on 5K service visit. This was my first visit since purchase and it was for the 5K oil change. That is it for now. More

Timely I scheduled my appointment for 7am (checked in at 7am) to ensure a quick turnaround, as I had plans (oil change and tire roatation). It took over an h I scheduled my appointment for 7am (checked in at 7am) to ensure a quick turnaround, as I had plans (oil change and tire roatation). It took over an hour to complete the service and an additional 10 minutes once my vehicle was pulled out from the service Bay Area. More

No sticker on front window for next change??? Oil I would have liked a miles sticker to remind me of the next service?? N when I first got there u had 5-6 people standing n talking..I guess there’ Oil I would have liked a miles sticker to remind me of the next service?? N when I first got there u had 5-6 people standing n talking..I guess there’s only one who can check people in n she was great n help me out .. More

Homar Rocks Homar was great to work with he stay with us ever step of tge way. Awesome customer service he is a great asset to your team. Homar was great to work with he stay with us ever step of tge way. Awesome customer service he is a great asset to your team. More

Wait time Car was done in under the time that was promised by 30 min. The staff member met me in the garage before I made it inside, that’s never happened befor Car was done in under the time that was promised by 30 min. The staff member met me in the garage before I made it inside, that’s never happened before More