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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.6
2,122 Reviews
Call Service Center (913) 712-9342

2,122 Reviews of Robert Brogden Buick GMC - Service Center

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June 13, 2024

David was great and very nice! Took care of everything i needed and was very easy to work with More

by JACKSONFOTH
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Estrada
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Jun 14, 2024 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC and for sharing your positive experience, David will be thrilled to hear your kind words! We are glad to hear that David took care of everything you needed and made the process easy for you. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

June 07, 2024

Making an appointment is easy when I arrived. Bryan took my keys in my car was finished within a reasonable amount of time. More

by thoele95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Land
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Jun 10, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your positive experience with us! We're delighted that Bryan provided you with excellent service during your appointment, and we're glad your car was taken care of promptly. We look forward to welcoming you back to Robert Brogden Buick GMC for your future automotive needs. Sincerely, The Robert Brogden Buick GMC Team

June 07, 2024

Excellent service. Brian got me in and out in no time. This is the GMC dealer to go with. Thanks! More

by JG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart, Brian Land
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Jun 10, 2024 -

Robert Brogden Buick GMC responded

Thank you for the 5-star review! We are thrilled to hear about the excellent service you received from Brian. We appreciate your business and are delighted to be your go-to GMC dealer. We look forward to serving you again in the future. Sincerely, The Robert Brogden Buick GMC Team

June 05, 2024

Alyssa was so helpful. Quite a gem. We need more people like her in the workplace More

by ROSE.AVERY2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Raby
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Jun 06, 2024 -

Robert Brogden Buick GMC responded

Thank you, Rose, for being such a valuable member of our team at Robert Brogden Buick GMC! We appreciate your kind words and are delighted to hear about your positive experience. We strive to provide excellent customer service, and we are glad that Alyssa exceeded your expectations. We look forward to serving you again in the future. Sincerely, The Robert Brogden Buick GMC Team

June 05, 2024

Everyone is always nice and polite here and my cat gets quick attention. The waiting area is comfortable and clean. More

by The_nine_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott, Phegley, Alyssa Raby
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Jun 06, 2024 -

Robert Brogden Buick GMC responded

Thank you for your kind words about our service at Robert Brogden Buick GMC. We are delighted to hear that you had a pleasant experience with us. We look forward to welcoming you back in the future. Sincerely, The Robert Brogden Buick GMC Team

June 04, 2024

Jenah Huff in service was awesome to work with. She kept me in the loop while waiting for a part and had service schedule a ride to work and pick me up which meant a lot. People like her certai More

by Bblick12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenah Huff
Report | Print
Jun 05, 2024 -

Robert Brogden Buick GMC responded

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you had such a great interaction with our service department, especially with Jenah. She truly goes above and beyond for our customers. We appreciate your kind words and look forward to serving you again in the future. Sincerely, The Robert Brogden Buick GMC Team

June 04, 2024

Easy and quick repair time. Very professional and courteous staff. In the future, I will bring my vehicle to this dealership for repair. More

by CYNTHIAATRAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Estrada
Report | Print
Jun 05, 2024 -

Robert Brogden Buick GMC responded

Thank you for the positive review, Cynthia! We're thrilled to hear that you found our repair time quick and our staff professional and courteous. We look forward to having the opportunity to assist you with your vehicle in the future. See you next time at Robert Brogden Buick GMC! Sincerely, The Robert Brogden Buick GMC Team

June 01, 2024

The service staff are very kind and diligent when it comes to customer satisfaction and service. More

by BABYBLU278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Estrada
Report | Print
Jun 04, 2024 -

Robert Brogden Buick GMC responded

Thank you for taking the time to leave such a positive review! We are thrilled to hear that our service staff provided excellent customer service. We look forward to welcoming you back to Robert Brogden Buick GMC in the future. Sincerely, The Robert Brogden Buick GMC Team

May 30, 2024

David went the extra mile for my visit. The needed service required him to dig into my vehicle history to find documentation. He found what was needed which ended up saving me money. I appr More

by MAUREEN0226
Recommend Dealer
Yes
Employees Worked With
David Estrada
Report | Print
May 31, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your positive experience with us, Maureen! We are thrilled to hear that David went above and beyond to assist you during your visit. It's great to know that his dedication and exceptional service made a difference for you and saved you money. We truly appreciate your feedback and look forward to welcoming you back to Robert Brogden Buick GMC in the future! Sincerely, The Robert Brogden Buick GMC Team

May 30, 2024

Brian stepped into a negative situation we have with our salesperson and provided exceptional customer service we're closer to having a good relationship with the dealership still not great but better More

by jperk1366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastien Granger, Brian Land
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May 31, 2024 -

Robert Brogden Buick GMC responded

Thank you for taking the time to share your experience after working with Brian at Robert Brogden Buick GMC. We appreciate your feedback and are glad to hear that Brian provided you with exceptional customer service. We're committed to improving and hope to continue building a better relationship with you. Please don't hesitate to reach out if there's anything else we can do to enhance your experience. Sincerely, The Robert Brogden Buick GMC Team

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