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Robert Brogden's Garden City GMC - Service Center

Garden City, KS

4.5
166 Reviews

166 Reviews of Robert Brogden's Garden City GMC - Service Center

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May 12, 2024

Had my Buick serviced. They had it in and out in a timely manner. Will go back to them again. More

by ALFALFAINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eileen
May 14, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for choosing Robert Brogden's Garden City GMC for your Buick service. We are pleased to hear that we could provide you with a quick and efficient service experience. We look forward to welcoming you back for any future automotive needs. Please feel free to reach out if there is anything we can do to make your experience a 5-star one. Sincerely, the Team at Robert Brogden's Garden City GMC

May 10, 2024

This place was so friendly & welcoming! ! I was greeted with a sweet lady who told me everything I needed to know & where to seat & wait. Afterwards she explained to me everything they did More

by AUTUMHEARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Robert Brogden's Garden City GMC responded

Thank you so much for your kind words, Autumn! We are thrilled to hear about your positive experience at Robert Brogden's Garden City GMC. Our team works hard to provide top-notch service, and we're delighted that you found our staff welcoming and informative. We appreciate your recommendation and look forward to welcoming you back for your next service visit! Sincerely, the Team at Robert Brogden's Garden City GMC

May 10, 2024

A recall was done on our 2015 Buick. Repairs were done quickly and in a professional manner. Eileen is awesome! More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Robert Brogden's Garden City GMC responded

Thank you, Don, for your kind words about your experience with the recall on your 2015 Buick at Robert Brogden's Garden City GMC. We are delighted to hear that Eileen provided you with excellent service. We appreciate your feedback and look forward to serving you again in the future. Sincerely, the Team at Robert Brogden's Garden City GMC

April 27, 2024

Friendly staff. Competent mechanic. Turn around time was excellent. I would definitely advise people to bring their vehicles to your shop. More

by maxowen605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlan Grim. Chris Gardner.
Apr 30, 2024 -

Robert Brogden's Garden City GMC responded

We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, the Team at Robert Brogden's Garden City GMC

April 27, 2024

Service department is unreliable, nor can they give you a clear and honest answer. Ladies at the front counter also cant give a clear answer or they pass the buck. More

by t505310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cole Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Robert Brogden's Garden City GMC responded

Hello, your feedback is important to us, and we'd like to hear more about your visit to our Service Department. Please contact us at your convenience, so we can discuss your experience. Sincerely, the Team at Robert Brogden's Garden City GMC

April 26, 2024

We buy all our vehicles from here and have all serviced here as well. Excellent people! More

by K Voth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts & Service
Apr 29, 2024 -

Robert Brogden's Garden City GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, the Team at Robert Brogden's Garden City GMC

April 25, 2024

this is the second time i took the truck in to get the second fob reprogrammed. they programmed it wrong the first time. it was dropped off just before 11am and i got a call about 218pm that it was done. More

by MATT A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Apr 26, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for providing us with this feedback, Matt. At Robert Brogden's Garden City GMC, we continuously strive to improve as a business. We appreciate the opportunity to read reviews like yours, as they help us learn more about the areas in which we need to progress. We would like to speak with you about this issue so we can learn more, so please contact us directly at your convenience. Sincerely, the Team at Robert Brogden's Garden City GMC

April 24, 2024

My car came out worse then when it went in, my wheel now pulls to the side More

by thuerta8821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cole Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Robert Brogden's Garden City GMC responded

We appreciate you taking the time to share your experience with our service department. Here at Robert Brogden's Garden City GMC, we like to ensure that each and every vehicle is given the utmost attention to detail. We would like to speak to you about your experience, please feel free to reach out to us at any time. Sincerely, the Team at Robert Brogden's Garden City GMC

April 20, 2024

No issues with the service. Appreciate they still accept employer 10% discount from local Medical Clinic. More

by SAVILA6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eileen.
Apr 23, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for the wonderful rating! We greatly appreciate your time with us and feel free to see us again if we can be of any assistance. Sincerely, the Team at Robert Brogden's Garden City GMC

April 20, 2024

Friendly service and caring very clean and my vehicle was done quickly waiting area was perfect More

by SAMY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, the Team at Robert Brogden's Garden City GMC

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