Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Robert Brogden's Garden City GMC - Service Center

Garden City, KS

4.5
184 Reviews

184 Reviews of Robert Brogden's Garden City GMC - Service Center

Sort by
July 09, 2024

Service advisors (Eileen Foil & sister ? ?) were exceptionally knowledgeable, courteous & accommodating. Vehicle AC now working great. Thanks. More

by dmschrck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eileen Foil, her sister, ? ? Were both great.
Report | Print
Jul 11, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for taking the time to share your experience with us, we appreciate your feedback! We want to thank you for recognizing our service team for their exceptional service. We're delighted to hear that your vehicle's AC is now working great. If you ever need further assistance or have any questions, feel free to contact Robert Brogden's Garden City GMC. We look forward to serving you again in the future! Sincerely, the Team at Robert Brogden's Garden City GMC

July 08, 2024

Were able to get onto the repair immediately Fast, friendly service . Will go there again. More

by HEADY2T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for choosing Robert Brogden's Garden City GMC for your repair needs. We appreciate your positive feedback and are delighted to hear about your fast and friendly service experience. We look forward to assisting you again in the future! Sincerely, the Team at Robert Brogden's Garden City GMC

July 02, 2024

Friendly, good service. Willing to work with you. I personally know most of the staff. More

by jdbitter27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Daniel’s
Report | Print
Jul 03, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for choosing Robert Brogden's Garden City GMC and for the kind words, we appreciate it! It's great to hear that you felt welcomed and supported by our team. We look forward to seeing you again and continuing to provide excellent service. Sincerely, the Team at Robert Brogden's Garden City GMC

July 02, 2024

I had good service but cost for repair to expensive. to get dealership to fix More

by SHHERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Report | Print
Jul 03, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for sharing your experience with Robert Brogden's Garden City GMC. We understand your concern about repair costs and appreciate your feedback. Please feel free to reach out to us directly so we can discuss how we can assist you further. We value your business and hope to work with you again in the future. Sincerely, the Team at Robert Brogden's Garden City GMC

June 26, 2024

Love the service techs and advisors. I don’t like some of the changes since it became Brogdens like losing some local discounts. Also- the car wasn’t washed after a $750 service. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for sharing your experience with us. We strive to maintain high standards and take your feedback seriously. Please reach out to us directly so we can address your concerns. Sincerely, the Team at Robert Brogden's Garden City GMC

June 17, 2024

Super nice people to work with. Always helpful and follow up with us after service work is completed. More

by CMCKENNA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for your kind words and 5-star rating! We appreciate your positive feedback about our helpful team and follow-up after service. We look forward to assisting you again at Robert Brogden's Garden City GMC. Sincerely, the Team at Robert Brogden's Garden City GMC

June 16, 2024

Took three hours for an oil change. That’s way too long. My time is worth a lot. More

by CESAR.PENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Jun 18, 2024 -

Robert Brogden's Garden City GMC responded

At Robert Brogden's Garden City GMC, we strive to provide timely and efficient service. Please reach out to us directly so we can address your concerns. Thank you for sharing your thoughts with us. Sincerely, the Team at Robert Brogden's Garden City GMC

June 16, 2024

Good service from the mechanic, thanks to set me up, because I came in wrong appointment time, because I was told the wrong appointment time, and the lady (around 1PM) success to put me on schedule righ More

by Iwanaga308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lady service manager ( around 1PM)
Report | Print
Jun 18, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for sharing your positive experience with Robert Brogden's Garden City GMC! We understand the mix-up with the appointment time and are glad we were able to get you in and out. We strive to provide excellent service and are glad you were taken care of promptly. Please visit us again for any future needs! Sincerely, the Team at Robert Brogden's Garden City GMC

June 15, 2024

I have taken my car to the service dept. ever since buying it in 2012 and have been pleased how I'm treated. They keep me informed when different services need to be done on my car. More

by RCRUSSELL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All in service dept are good
Report | Print
Jun 18, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for choosing Robert Brogden's Garden City GMC for your service needs since 2012. We appreciate your loyalty and are glad to hear that you have been pleased with the treatment you've received. We aim to keep our customers informed and provide exceptional service. We look forward to continuing to assist you in the future. Sincerely, the Team at Robert Brogden's Garden City GMC

June 12, 2024

I was in for oil change and tire rotation. Service department in Garden City has been my go to for years. They are always very friendly and professional. Waiting room is very accommodating More

by FLEMINGJL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure of names.
Report | Print
Jun 14, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for choosing Robert Brogden's Garden City GMC for your recent oil change and tire rotation visit! We are thrilled to hear that our service department has been your go-to for years and that you found our team to be friendly and professional. We pride ourselves on providing excellent customer service and a comfortable waiting room experience. We look forward to welcoming you back for your future vehicle needs! Sincerely, the Team at Robert Brogden's Garden City GMC

1
...
10
11
12
...
19