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Robert Brogden's Garden City GMC - Service Center

Garden City, KS

4.5
166 Reviews

166 Reviews of Robert Brogden's Garden City GMC - Service Center

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July 12, 2024

It was quite expensive for just an oil change and to service my transmission 6 hundred and some dollars was quite expensive in my opinion. More

by LEWSHANDYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with anyone from sales
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Jul 15, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for your feedback. We aim to provide quality service at competitive prices and value your input. Please feel free to contact us to discuss this further. We appreciate your business and look forward to serving you again next time. Sincerely, the Team at Robert Brogden's Garden City GMC

July 11, 2024

Very nice The staff was helpful and cordial They were prompt and polite. I will return for service work More

by MARCIA.HATCHER1
Recommend Dealer
Yes
Employees Worked With
Eileen
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Jul 14, 2024 -

Robert Brogden's Garden City GMC responded

Thank you, Marcia, for the fantastic 5-star review! We are delighted to hear that you found our staff helpful, cordial, and prompt. At Robert Brogden's Garden City GMC, we aim to provide exceptional service to all our customers. We look forward to welcoming you back for your service work. Your support means a lot to us! Sincerely, the Team at Robert Brogden's Garden City GMC

July 09, 2024

Service advisors (Eileen Foil & sister ? ?) were exceptionally knowledgeable, courteous & accommodating. Vehicle AC now working great. Thanks. More

by dmschrck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eileen Foil, her sister, ? ? Were both great.
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Jul 11, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for taking the time to share your experience with us, we appreciate your feedback! We want to thank you for recognizing our service team for their exceptional service. We're delighted to hear that your vehicle's AC is now working great. If you ever need further assistance or have any questions, feel free to contact Robert Brogden's Garden City GMC. We look forward to serving you again in the future! Sincerely, the Team at Robert Brogden's Garden City GMC

July 08, 2024

Were able to get onto the repair immediately Fast, friendly service . Will go there again. More

by HEADY2T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for choosing Robert Brogden's Garden City GMC for your repair needs. We appreciate your positive feedback and are delighted to hear about your fast and friendly service experience. We look forward to assisting you again in the future! Sincerely, the Team at Robert Brogden's Garden City GMC

July 02, 2024

Friendly, good service. Willing to work with you. I personally know most of the staff. More

by jdbitter27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Daniel’s
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Jul 03, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for choosing Robert Brogden's Garden City GMC and for the kind words, we appreciate it! It's great to hear that you felt welcomed and supported by our team. We look forward to seeing you again and continuing to provide excellent service. Sincerely, the Team at Robert Brogden's Garden City GMC

July 02, 2024

I had good service but cost for repair to expensive. to get dealership to fix More

by SHHERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Jul 03, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for sharing your experience with Robert Brogden's Garden City GMC. We understand your concern about repair costs and appreciate your feedback. Please feel free to reach out to us directly so we can discuss how we can assist you further. We value your business and hope to work with you again in the future. Sincerely, the Team at Robert Brogden's Garden City GMC

June 26, 2024

Love the service techs and advisors. I don’t like some of the changes since it became Brogdens like losing some local discounts. Also- the car wasn’t washed after a $750 service. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for sharing your experience with us. We strive to maintain high standards and take your feedback seriously. Please reach out to us directly so we can address your concerns. Sincerely, the Team at Robert Brogden's Garden City GMC

June 17, 2024

Super nice people to work with. Always helpful and follow up with us after service work is completed. More

by CMCKENNA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for your kind words and 5-star rating! We appreciate your positive feedback about our helpful team and follow-up after service. We look forward to assisting you again at Robert Brogden's Garden City GMC. Sincerely, the Team at Robert Brogden's Garden City GMC

June 16, 2024

Took three hours for an oil change. That’s way too long. My time is worth a lot. More

by CESAR.PENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Jun 18, 2024 -

Robert Brogden's Garden City GMC responded

At Robert Brogden's Garden City GMC, we strive to provide timely and efficient service. Please reach out to us directly so we can address your concerns. Thank you for sharing your thoughts with us. Sincerely, the Team at Robert Brogden's Garden City GMC

June 16, 2024

Good service from the mechanic, thanks to set me up, because I came in wrong appointment time, because I was told the wrong appointment time, and the lady (around 1PM) success to put me on schedule righ More

by Iwanaga308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lady service manager ( around 1PM)
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Jun 18, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for sharing your positive experience with Robert Brogden's Garden City GMC! We understand the mix-up with the appointment time and are glad we were able to get you in and out. We strive to provide excellent service and are glad you were taken care of promptly. Please visit us again for any future needs! Sincerely, the Team at Robert Brogden's Garden City GMC

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