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Robert Brogden's Hays GMC

Hays, KS

Overview
Employees
Reviews
Vehicles
4.7
149 Reviews
Robert Brogden's Hays GMC is your trusted hometown dealership, conveniently located in Hays, Kansas. We offer a wide selection of the latest GMC trucks and SUVs, alongside a diverse inventory of quality used vehicles spanning all makes and models. Experience the friendly, personalized service of a small town dealership without sacrificing big city savings on your next vehicle purchase.
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108 E 13th St

Hays, KS

67601

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Showing 149 reviews

May 26, 2025

Great experience. Found the car online. Went to dealership and drove the car. Made deal. Left happy. More

by GMARVIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2025 -

Robert Brogden's Hays GMC responded

Thank you so much for review! I'm happy about your experience at Robert Brogden's Hays GMC. It's great to know you found your car online and had a smooth process at our dealership. We look forward to seeing you again. Safe driving! Regards, Chad Staab, Sales Manager

May 24, 2025

We found just the right vehicle online and spoke to Ethan on the phone about what our trade would be worth. We drove two hours to the dealership and when we got there, everything was just as we talked about More

by Mattdavis780
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review, Matt! I'm thrilled to hear that you found the perfect vehicle online and that your experience with Ethan was seamless. At Robert Brogden's Hays GMC, we strive to ensure everything aligns with your expectations. We appreciate your two-hour drive to see us, and we hope you enjoy your new car! Please visit us again in the future! Regards, Chad Staab, Sales Manager

May 20, 2025

Do not communicate very well with customers. Had to continually call to check on status of our vehicle that was in for repairs. More

by JHCROPCARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Staab
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cade Gerhard
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Robert Brogden's Hays GMC responded

Thank you for sharing your experience with us. I understand that consistent communication is important, especially regarding your vehicle repairs at Robert Brogden's Hays GMC. We value your feedback and we'll use this information to improve our communication going forward. Our team appreciates your input and hope to serve you better in the future. Regards, Scott Wasinger, Service Manager

May 19, 2025

Vehicle had many defects that were "not noticed" by the dealership prior to selling. Had to take the vehicle back the next day to get multiple things fixed. Would not recommend. More

by BigBuckBrad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your feedback. I understand your concerns regarding the vehicle and the issues that arose shortly after your purchase. At Robert Brogden's Hays GMC, we strive to meet high standards and appreciate you bringing this to our attention. Please reach out to me directly so I can discuss this with you further and learn more about your experience. We value your input and hope to make this right. Regards, Chad Staab, Sales Manager

May 17, 2025

$150 to change cabin filter. $144 for oil change. You might get more business if you were even close to market. Probably won't see mine agin. More

by jrohleder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curt Klaus
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May 17, 2025 -

Robert Brogden's Hays GMC responded

Thank you for sharing your experience. I understand that pricing is an important factor when choosing where to service your vehicle. While costs can vary based on parts and services provided, the team at Robert Brogden's Hays GMC is available to review your visit and discuss any questions you may have. I encourage you to reach out to me directly. Your satisfaction is important to us. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

May 08, 2025

I got to work with Cade. I thought I knew what I wanted but he helped me realize what I liked the most and then found exactly what I wanted! All the gentlemen were very helpf More

by DAWNH1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cade Gerhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! We're thrilled to hear that Cade was able to help you find exactly what you wanted. At Robert Brogden's Hays GMC, we pride ourselves on our dedicated team and excellent customer service. We appreciate your kind words and hope to see you again for your future vehicle needs! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

May 07, 2025

Very pleased with the service, easy and quick to get an appointment, parts were ordered in a timely manner and installed, Staff very helpful and friendly. Thank you More

by westco20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trish assisted with getting the correct parts that were wanted
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May 07, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our service at Robert Brogden's Hays GMC. Our team takes pride in providing helpful and friendly service, and we're glad to know that your appointment and parts installation went smoothly. We appreciate your support and look forward to seeing you again! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

April 25, 2025

Good experience! Friendly staff with professional techs and would recommend to others. Were very accommodating! More

by DAGREEN45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your kind words! We're thrilled to hear you had a good experience with our friendly staff and professional technicians at Robert Brogden's Hays GMC. Your recommendation means a lot to us! We look forward to welcoming you back in the future. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

April 24, 2025

I have been very pleased with the dealership and the people that have taken care of my car. Always accommodating and kind. More

by cadaubert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
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Apr 24, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! We're thrilled to hear that you've had a positive experience with Robert Brogden's Hays GMC and our team. Your kind words about our accommodating service mean a lot to us. We look forward to taking care of your car in the future! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

April 14, 2025

They were very friendly and no pressure. Great service. Answered my questions. I would go back and if I need to make another purchase. More

by JMACKERM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Robert Brogden's Hays GMC to be friendly and helpful. It's great to know that you felt no pressure during your visit, and that we were able to answer your questions. We look forward to assisting you again in the future for any of your purchasing needs! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

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