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Robert Brogden's Hays GMC

Hays, KS

Overview
Employees
Reviews
Vehicles
4.8
145 Reviews
Robert Brogden's Hays GMC is your trusted hometown dealership, conveniently located in Hays, Kansas. We offer a wide selection of the latest GMC trucks and SUVs, alongside a diverse inventory of quality used vehicles spanning all makes and models. Experience the friendly, personalized service of a small town dealership without sacrificing big city savings on your next vehicle purchase.
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108 E 13th St

Hays, KS

67601

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Showing 145 reviews

February 12, 2024

Awesome sales staff with as good service staff from mechanics to service advisers very professional fair. More

by TGARDNER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Robert Brogden's Hays GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

February 11, 2024

Every interaction with the dealership is professional. From the purchase a year ago to oil changes, this place is really top notch! Very customer friendly! More

by MICHELLE3529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Feb 13, 2024 -

Robert Brogden's Hays GMC responded

Thank you so much for taking time out of your day to share your experience with everyone, Michelle. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

February 06, 2024

Great sales and service team- highly recommend. They gave me a great trade in offer, super fair price on a new-to-me car, and also fixed some slight damage the new car had. 10/10 More

by KHATFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Treinen
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Feb 08, 2024 -

Robert Brogden's Hays GMC responded

I cannot thank you enough for your wonderful review of Robert Brogden's Hays GMC and for your referrals and recommendations! It was a pleasure to assist you and please let me know when we can do so again! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

February 06, 2024

Great service; easy to make appointments, and they are always friendly and accommodating. Speedy service. More

by moirajoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Robert Brogden's Hays GMC responded

Hi, and thanks for your kind words! We appreciate our team here at Robert Brogden's Hays GMC and I am thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and I am very happy to hear that this was achieved with you. Thank you again! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

February 05, 2024

Everyone was super friendly to us. We had a great experience and would recommend to others. More

by kellymgross22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2024 -

Robert Brogden's Hays GMC responded

I really appreciate the kind recommendation, Kelly. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

January 25, 2024

Everyone in service is always very helpful, Curt klaus and Scott pfannenstiel always get me in when I need in it and I. A timely matter More

by BPFANNENSTIEL65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt klaus and scott pfannenstiel
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Jan 26, 2024 -

Robert Brogden's Hays GMC responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. I will be sure to share your kind words with the team. Please do not hesitate to come back again if you need anything else in the future! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

January 24, 2024

very good to work with was very easy to get along with as all the employees where very helpful More

by ttchemical
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2024 -

Robert Brogden's Hays GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

January 24, 2024

Friendly and knowledgeable staff. It felt really good to do business with a hometown dealership! More

by JODY.WETZEL1983
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Aguilar
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Jan 26, 2024 -

Robert Brogden's Hays GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day, Jody. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

January 15, 2024

Great work and fast! Great services work. Freindely atmosphere. Good customer service Danny always does a great job on my truck More

by BENNETTOIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Jan 17, 2024 -

Robert Brogden's Hays GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

January 11, 2024

Horrible customer service skills! Very rude and not very helpful!! Wouldn’t recommend if you are looking for a new vehicle! I know I definitely wont be going back! More

by KATE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aaron Pflaum
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ficken
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Aguilar
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Jan 12, 2024 -

Robert Brogden's Hays GMC responded

Thank you for taking the time to leave us your review, Kate. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. I would appreciate hearing more about this issue so that we may work together to make amends. Please contact me at your earliest convenience. I hope to hear from you soon. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

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