I had a recent issue with my 2017 Truck that I purchased at Roberts and took it to their service center to get it repaired. I had purchased an extended warrenty from Roberts after sales person explained that only thing I would pay is $100.00 for any repair. Was told prior to arrival that this was correct and only cost me $100. After I dropped my truck off got a call and it was not covered and would cost $500.00! Once I got my truck back Roberts simply replaced two broken wires and did not even have the professionalism to put electrical tape around the wires or protect them in any way? when asked about this and the 3 hours it took to make this repair, the manager said that the vehicle had to be diagnosised , then wires had to be fixed and then diagnosised again? A 15 minute solution that took 3 hours. Service manager even stated this may not be best way to fix truck but was company policy...Manager said would check into a response to my complaint and then never called me back.