Roberts Toyota
Columbia, TN
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Cheapest around My husband and I have been shopping for 4Runners for months (feels like years). Roberts Toyota is a hidden gem. They made it fast and easy... and beat My husband and I have been shopping for 4Runners for months (feels like years). Roberts Toyota is a hidden gem. They made it fast and easy... and beat the deal we had by over $800 ("on the road"). They are worth giving a shot to if you're in the market, especially if you don't like paying close to a thousand dollars in dealer fees! More
Warranty repair Had a warranty repair issued by Toyota on replacing padded dashboard on 4Runner. Got the car back drove the car home & speedometer was not working. To Had a warranty repair issued by Toyota on replacing padded dashboard on 4Runner. Got the car back drove the car home & speedometer was not working. Took it back got a run around. Had to take it to Car repair shop. They said that the “experts” did not reconnect all the cables correctly. Went back to Roberts and demanded they fix the the problem or report to corporate. More
Lousy service department Go elsewhere for service! They are very rude, don't honor appointment times, and lie to your face. Arrived at 10AM for appointment and left at 12:30 w Go elsewhere for service! They are very rude, don't honor appointment times, and lie to your face. Arrived at 10AM for appointment and left at 12:30 with nothing fixed. More
Great place to do Business! Best place I've ever worked with! They made everything easy and they were very respectful. I got the car I wanted and I was really happy with the Paym Best place I've ever worked with! They made everything easy and they were very respectful. I got the car I wanted and I was really happy with the Payment. Thanks Roberts you have earned a Customer for life. I love my new 4Runner! More
Good folks, but watch for service up-sells Just needed routine service. Have always had our Toyota vehicles Toyota-serviced. Never had so many expensive repair needs "discovered" during those s Just needed routine service. Have always had our Toyota vehicles Toyota-serviced. Never had so many expensive repair needs "discovered" during those services as here. If you're going to use them, come in determined only to purchase what you planned beforehand. Update: car began acting funny after previous visit. Troy, the service manager, took care of me and treated me like a VIP. I still wish I hadn't been talked into the other stuff last time, but I do appreciate his working to make it right. More
Friendly Service Drove 1.5 hours to dealership because they had a large variety of Toyota Highlander's. Chris Johnson was our salesman. He was very friendly, funny and Drove 1.5 hours to dealership because they had a large variety of Toyota Highlander's. Chris Johnson was our salesman. He was very friendly, funny and laid back. Never felt pressured to buy. Very assistive in helping decide which type of Highlander worked best for us but never pressured us. He even recommended a great place it eat! More
Don't waste your time here The truck I bought here was nice but I was brought here with promises of beating the other dealers price. Take your business elsewhere and get more tr The truck I bought here was nice but I was brought here with promises of beating the other dealers price. Take your business elsewhere and get more truck for your money. They beat the other dealer by $50 on total price. That wasn't worth the gas it took to drive there. Come to find out that $50 savings was with a truck that had $400+ less options. So I did not save $50 I paid $350+ more. Don't waste your time. Take your business to Toyota of Murfreesboro. You'll get a better deal and a much better experience. All though this is a bad review I was very pleased with my salesman More
Excellent service from start to finish I purchase a 2010 Chrysler 300 Touring from these guys May 1, 2017. It was a very good experience. Having visited another out-of-town dealership for I purchase a 2010 Chrysler 300 Touring from these guys May 1, 2017. It was a very good experience. Having visited another out-of-town dealership for same make/model/year vehicle, this was a welcomed contrast in reality. The other used car dealership experience was the stereotypical used car slime ball stuff you read about. Not this place. My salesperson Mike, and the used autos manager John, were polite, knowledgeable, and very helpful and honest. They knew they were not going to make a lot of money on the transaction, yet I still felt they devoted the attention proper service requires. Even when my test drive went longer than initially intended, John took it all in. Even when discussing my 25 year old trade-in, these guys were honest, even saying that they actually pay me money to take it back home since they will lose money dealing with it. That was funny. I received a great rate on financing, and completed all paperwork quickly. Highly recommend this group. Kevin More
Rotten Service These people are rotten to the core. They make Demons look like they have good character compared to them. Even a $35 oil change turns into a $3500 These people are rotten to the core. They make Demons look like they have good character compared to them. Even a $35 oil change turns into a $3500 repair. My Dad is elderly and took my sisters Camry in for an oil change and they kept finding more and more wrong with the car. They would talk for 30 minutes until they could badger him into agreeing to do one repair and before we could watch a football game they would call again to inform him they found another needed repair. My Dad is elderly and they treated him like a sucker. He believes in kindness and goodness in people and they took full advantage of his good opinion of people. He does not have the kind of income to deal with this level of theft and evil and they could care less. How much can we get out of this guy is all that mattered to them. These are horrible horrible despicable rotten no good demons. They ripped off my father but I hope this review warns people away from repeating my familys mistakes. More
Great No Hassle Buying Experience - Highly Recommend Them My family has been buying cars from Roberts Toyota since they were in Lewisburg, TN many years ago. My grandfather told me that he always trusted the My family has been buying cars from Roberts Toyota since they were in Lewisburg, TN many years ago. My grandfather told me that he always trusted them and felt he was getting a good deal on his vehicles. Many years later I have found myself buying my Toyota vehicles there as well. I have personally purchased two new Tundras and a new Sienna from them since 2012 and all purchases have been painless and actually enjoyable. I live in Nashville and drive an hour to buy my Toyota's there - absolutely no comparison with the Nashville dealers. The Roberts family runs a great family owned dealership and I recommend anyone shopping for a new Toyota to check them out. More

