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Roberts Toyota - Service Center

Columbia, TN

4.5
22 Reviews

22 Reviews of Roberts Toyota - Service Center

Sort by
June 11, 2025

Nice folks! They take care of you. I strongly recommend doing business at Robert’s Toyota!! More

by rwitherow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Caruana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Roberts Toyota responded

We strive for the best for our customers, and you've made our day with your review! Thank you for being a valued part of our family! - Roberts Toyota

June 10, 2025

Worst place I have ever been. Took forever to get car serviced and when I went to pick it up my windshield was broken. Andy of course they did nothing to try to make things right. More

by Lmparrish21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Caruana
1.0
This rating includes all reviews, with more weight given to recent reviews.
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June 07, 2025

Thank you, y’all done an awesome job, thank you Roberts Toyota. See you in 5000 miles. More

by rickylynnweaver
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Caruana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Roberts Toyota responded

It's our privilege to serve you! Take care and we'll see you next time here at Roberts Toyota!

May 24, 2025

Service and personnel are consistently quick and professional; therefore, there’s no reason to patronize another! More

by Dp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Fee
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May 26, 2025 -

Roberts Toyota responded

Thank you for the fantastic feedback! We're delighted to hear that our service and team at Roberts Toyota have consistently met your expectations. We look forward to serving you again in the future! Safe travels!

May 14, 2025

Excellent service. All work completed in a timely manner. Very pleased doing business. Thanks again. More

by Raburnmj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
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May 15, 2025 -

Roberts Toyota responded

We appreciate your five-star rating! Thanks so much! - Roberts Toyota

May 10, 2025

My only choice for dealer service within 100 miles. Chris ensured I was treated honestly and competently. More

by BL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Kyle, and John V.
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May 12, 2025 -

Roberts Toyota responded

We're delighted to hear that Chris provided excellent service at Roberts Toyota. Thank you for visiting us!

May 10, 2025

Excellent service on time and always courteous. Have always taken care of my service needs. More

by Sumeet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Caruana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2025 -

Roberts Toyota responded

Thank you for your continued trust in the Roberts Toyota team! We appreciate your business and look forward to seeing you at your next visit!

May 05, 2025

Nice dealership, but way too expensive for that service I received. I can change my own oil, and the next time I will. More

by jimg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Caruana
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Roberts Toyota responded

Jimg, I appreciate your feedback and understand the concern about pricing. We have a bundle of 5 oil changes and 5 tire rotations for about $360.00. If you're interested, please contact me. Thank you, Paul Caruana - General Sales Manager - paul.caruana@robertstoyota.com

April 27, 2025

Love this dealer Blake was my salesmen and now Michael will by my new service advisor here on out ! Really great team ! More

by emilybowman233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake in sales . Michael in service was great
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Apr 28, 2025 -

Roberts Toyota responded

Hi Emily! We're delighted to hear that Blake and Michael have made such a positive impression on you at Roberts Toyota! Thanks for choosing us, we look forward to serving you in the future.

April 25, 2025

He gave me an explanation and when I told my husband he talked to him and explained everything perfectly!!! More

by neva453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Apr 29, 2025 -

Roberts Toyota responded

Hi Neva, we're delighted to hear that our team at Roberts Toyota provided clear and helpful explanations for both you and your husband! Thank you for sharing your experience with us! Safe travels!

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