Robertsons GMC Truck, INC.
Wareham, MA
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 596 reviews
Waited two weeks for my appointment not a problem. Truck went in shop 2 days later than appointment problem. Service advisor called me 1 time a day to let me know they were working on it and my truck Truck went in shop 2 days later than appointment problem. Service advisor called me 1 time a day to let me know they were working on it and my truck would be done the following day. That went on for 4 days and ended up with out my truck all week missed out on a trip up north lost money. When I went to dealer to get answers and spoke with owner I was told it’s not a perfect world. Which I understand that if they were just honest at beginning I would have had time to make other arrangements. Also it was warranted work so a loaner was given in past times but not this time. I have then found out that all of the employees that have taken great care of me in the past have moved on to Alden GMC in fairhaven or retired. I gave the owner a chance to make it right nothing was done. It’s not the same Robertsons GMC I have done business with since 2013 and people need to know that. More
Ali and her team were a pleasure to work with. From Finance to Delivery the purchasing experience was seamless. Keep up the great work! From Finance to Delivery the purchasing experience was seamless. Keep up the great work! More
Working with the Robertson family was an excellent experience. It was so easy and worry free that we purchased two more vehicles right away. Thank you. experience. It was so easy and worry free that we purchased two more vehicles right away. Thank you. More
My experience was fantastic! I went in for a recall item to be fixed on a car I recently purchased and was in and out of there in less than 30 minutes! The staff was incredibly f I went in for a recall item to be fixed on a car I recently purchased and was in and out of there in less than 30 minutes! The staff was incredibly friendly and the waiting room was comfortable. Loring and Jim were awesome! Thank you! More
Prompt attention, easy transaction, pleasant and professional folks. Def will purchase from this dealer in the future. professional folks. Def will purchase from this dealer in the future. More
Jim in service is always excellent. Always fits me in in a timely manner and completes service quickly Always fits me in in a timely manner and completes service quickly More
Service department sux! !!!!! I couldn’t describe any other way I have had issues every time then I found out my extended warranty I could only go to them or outside a 50 mil !!!!! I couldn’t describe any other way I have had issues every time then I found out my extended warranty I could only go to them or outside a 50 mile radius More
Scheduled service appointment for vehicle. Took 3 weeks for work to be completed. Continuously told that service dept was backed up and they would get to it. We had to call them to find out Took 3 weeks for work to be completed. Continuously told that service dept was backed up and they would get to it. We had to call them to find out about progress. Finally had to contact Ali Roberston to get resolution (loaner vehicle for last 4 days). Service was very disappointing as we've always had positive experiences in the past. More
It was a pleasure working with the Robertson family and I hope to do more thanks hope to do more thanks More
Making the appointment was easy. Work was done to my satisfaction. They actually fix something that they found needed to be done. Overall, the process was pretty seamless. Work was done to my satisfaction. They actually fix something that they found needed to be done. Overall, the process was pretty seamless. More




