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Robertsons GMC Truck, INC.

Wareham, MA

4.8
596 Reviews
At Robertsons GMC Truck, Inc., we're more than just a car dealership in Wareham. We're also members of the greater Middleborough, Sandwich, Plymouth, Marion and Fairhaven communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new GMC sales, to pre-owned vehicles, to finance and service. We provide the best of the best to all our customers. Whether you're in the market for a brand-new vehicle, a deal on a pre-owned model, or you need an oil change on your GMC model, we're always ready and waiting to help you get what you need. We live by the golden rule at Robertsons GMC Truck, Inc. and we treat everyone who visits us in the Middleborough, Sandwich, Plymouth, Marion and Fairhaven area exactly how we would want to be treated. We make each transaction with us easy and transparent, from sales to navigating auto financing deals, and we make caring for your vehicle for the long haul easier as well, with expert service and parts centers. At Robertsons GMC Truck, Inc., it's only too easy to shop online, but it's even easier to get to know us in person. So, if you happen to be in our neck of the woods in Wareham, don't hesitate to drop on by. We're always eager to answer questions from prospective shoppers, so feel free to visit us anytime!
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2680 Cranberry Hwy

Wareham, MA

02571

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Showing 596 reviews

February 09, 2026

Waited two weeks for my appointment not a problem. Truck went in shop 2 days later than appointment problem. Service advisor called me 1 time a day to let me know they were working on it and my truck More

by SOLSTICE1621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All parties
Feb 12, 2026 -

Robertsons GMC Truck, INC. responded

Joshua, We take feedback seriously and appreciate the opportunity to take the information and improve. We need to correct several misrepresentations in this review. Your vehicle was scheduled for warranty service and as is clearly disclosed at the time of scheduling, repair timelines are estimates, not guarantees. Our service team provided daily updates in good faith based on the information available at the time. Unfortunately, warranty repairs can change once diagnostics are fully completed, which is something we explained during those updates. What is not acceptable—and what this review omits—is your behavior when you arrived at the dealership. You bypassed the service advisor who wanted to connect you with the service manager, to which you stated you wouldn't deal with him because he had previously worked at Alden and asked you not to return, entered the owner’s office uninvited, raised your voice in her personal space, and went on to lecture her about staffing situation to which you know nothing about. When a customer makes it clear they are not willing to engage respectfully, there is no productive path forward. Comments regarding former employees, their current workplace, or social media opinions are irrelevant to your service experience and have no bearing on how repairs are performed or customers are treated today. Using that information as leverage—both in person and in a public review—is inappropriate. Loaner vehicles are not guaranteed for warranty repairs and are provided based on availability and policy at the time of service. This has been consistent. Robertson’s GMC has proudly served the community for decades and continues to do so with professionalism and respect. We will not tolerate harassment or intimidation of our staff or ownership, and as such, we will not be able to service your vehicle in the future. We wish you the best elsewhere. -Blake Gardner

Feb 13, 2026 -

SOLSTICE1621 responded

Excellent job playing the victim. Your performance is excellent. Must be an author in your spare time. We will let your decline in business show the truth it’s just begun. Also i would love to get my receipt from all work performed been 3 weeks the service manager must be real busy trying to find the time to get it to me like promised via email.

February 04, 2026

Ali and her team were a pleasure to work with. From Finance to Delivery the purchasing experience was seamless. Keep up the great work! More

by csmith@warehamtowergroup.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in Finance
Feb 15, 2026 -

Robertsons GMC Truck, INC. responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Robertsons GMC Truck, INC.! If you have any further questions, please don't hesitate to reach out!

January 30, 2026

Working with the Robertson family was an excellent experience. It was so easy and worry free that we purchased two more vehicles right away. Thank you. More

by keyelectric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2026 -

Robertsons GMC Truck, INC. responded

We are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

January 16, 2026

My experience was fantastic! I went in for a recall item to be fixed on a car I recently purchased and was in and out of there in less than 30 minutes! The staff was incredibly f More

by Sarah O.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loring Mills
January 15, 2026

Prompt attention, easy transaction, pleasant and professional folks. Def will purchase from this dealer in the future. More

by nancy41
Recommend Dealer
Yes
Employees Worked With
Andrew Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2026

Jim in service is always excellent. Always fits me in in a timely manner and completes service quickly More

by JANET_JHECO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2026

Service department sux! !!!!! I couldn’t describe any other way I have had issues every time then I found out my extended warranty I could only go to them or outside a 50 mil More

by mike_41875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Morrill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2026 -

Robertsons GMC Truck, INC. responded

We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (508) 291-0044 so we can make your experience a positive one.

January 11, 2026

Scheduled service appointment for vehicle. Took 3 weeks for work to be completed. Continuously told that service dept was backed up and they would get to it. We had to call them to find out More

by adtm0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Morrill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Robertson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2026 -

Robertsons GMC Truck, INC. responded

We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to make this up to you. Please contact our manager at (508) 291-0044 so we can make your experience a positive one.

January 10, 2026

It was a pleasure working with the Robertson family and I hope to do more thanks More

by dwaite140
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2026 -

Robertsons GMC Truck, INC. responded

Thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 09, 2026

Making the appointment was easy. Work was done to my satisfaction. They actually fix something that they found needed to be done. Overall, the process was pretty seamless. More

by MIKE@DUFFANYBUILDERS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.