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Robertsons GMC Truck, INC. - Service Center

Wareham, MA

4.8
412 Reviews
Call Service Center (508) 291-0044

412 Reviews of Robertsons GMC Truck, INC. - Service Center

Sort by
September 21, 2024

We received a welcoming feeling when we arrived. The environment was pleasant and the two people we worked with were very professional and personable. I have recommended your dealership to other peo More

by havenhomesmv
Recommend Dealer
Yes
Employees Worked With
Kevin In sales John the finance person
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Sep 24, 2024 -

Robertsons GMC Truck, INC. responded

Thank you so much for your fantastic review! I'm thrilled to hear that you felt welcomed and appreciated the professionalism of our team at Robertson's GMC. It's great to know that our family-owned atmosphere and unique touches, like having our furry friends around, made a positive impression on you. I truly value your recommendation and look forward to welcoming you and your friends back in the future! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

Sep 29, 2024 -

Robertsons GMC Truck, INC. responded

We are very happy to have provided you with such a positive experience! We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

September 20, 2024

Had to reschedule appointment, but was able to get another one very quickly the service department from start to finish did an excellent job. The technician who serviced my vehicle did an excellent jo More

by Nick
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Robertsons GMC Truck, INC. responded

Thank you for your wonderful review, Nick! I'm thrilled to hear that our service department was able to accommodate you quickly and that you had an excellent experience from start to finish. Your satisfaction is our priority at Robertson's GMC, and I appreciate you taking the time to share your thoughts. I look forward to seeing you again soon! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

Sep 24, 2024 -

Nick responded

Good morning Ali, I hope this message finds you well, I appreciate you and your dealership for the customer service you provided and the warm and friendly atmosphere that was present. I felt I was respected and that I was valued as a customer something that seems to be missing at times and taken for granted in today’s world. Keep up the good work! Sincerely, Nick Martin

September 20, 2024

Long time customer with many new truck purchases. All serviced at Robertsons. Long drive but worth it. More

by VSP40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Timilty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Recupero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Robertsons GMC Truck, INC. responded

Thank you so much for your kind words! I'm thrilled to hear that you continue to choose Robertson's GMC for your truck purchases and servicing, despite the long drive. Your loyalty means a lot to me, and I look forward to serving you for many more years to come. Safe travels, and see you again soon! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

Sep 24, 2024 -

VSP40 responded

Dear Ali Great crew! Will be putting in a order for a 2025 soon.

Sep 29, 2024 -

Robertsons GMC Truck, INC. responded

Thank you so much for your kind words! I'm thrilled to hear that you continue to choose Robertson's GMC for your truck purchases and servicing, despite the long drive. Your loyalty means a lot to me, and I look forward to serving you for many more years to come. Safe travels, and see you again soon!Sincerely,Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

Oct 05, 2024 -

VSP40 responded

Just put in an order for a new 2025 1500 with Jim.

September 20, 2024

Great experience all personnel were very help and thoughtful of my needs and wishes . Finance Minister was on the ball and very supportive . I have very happy with this dealership. Will be back in tw More

by robertfeaglesjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Timilty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Recupero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Fuller
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Sep 24, 2024 -

Robertsons GMC Truck, INC. responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience with our team at Robertson's GMC. It's wonderful to know that our personnel were helpful and attentive to your needs. I appreciate your support and look forward to welcoming you back in two years! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

Sep 29, 2024 -

Robertsons GMC Truck, INC. responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2024

Very happy with service start to finish. Got an appointment fairly quickly. Was easily able to add a detail to it and got it back a day later. More

by DEILERTSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Robertsons GMC Truck, INC. responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2024

My salesman, Andrew, went above and beyond. One of my best truck purchase experiences in my lifetime. Wouldn’t hesitate to refer others to such professionals to meet your specific truck needs. More

by JMV
Workmanship
Recommend Dealer
Yes
Employees Worked With
Andrew Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2024 -

Robertsons GMC Truck, INC. responded

Thank you for your wonderful review! I'm thrilled to hear that Andrew provided you with an exceptional truck purchasing experience at Robertson's GMC. Your recommendation means a lot to me, and I appreciate you taking the time to share your feedback. I look forward to serving you and your referrals in the future! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

Sep 21, 2024 -

Robertsons GMC Truck, INC. responded

We're so glad that Andrew was able to go above and beyond your expectations! Thank you for choosing Robertsons GMC Truck, INC. and we hope to see you again.

September 12, 2024

I WAS PLEASED WITH THE SERVICE AT ROBERTSONS GMC. THEY HAVE A VERY COMPETENT SHOP. More

by CarreiroCarlson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Robertsons GMC Truck, INC. responded

Thank you for your kind words! I'm thrilled to hear that you were pleased with the service at Robertson's GMC and that you found our shop to be competent. I appreciate your support and look forward to seeing you again soon! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

September 09, 2024

Well informed staff. Got us in promptly. Loaner car was a big pluss. Jimmy and team got work done earlier than oromised More

by chrjip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Saltalamacchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Robertsons GMC Truck, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you found our staff well-informed and that we were able to get you in promptly. It's great to know that the loaner car was a big plus for you and that Jimmy and the team exceeded your expectations by completing the work earlier than promised. We appreciate your feedback and look forward to serving you again at Robertson's GMC! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

Sep 13, 2024 -

Robertsons GMC Truck, INC. responded

We're happy you found our staff to be so supportive during your experience here at Robertsons GMC Truck, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2024

Refused to answer questions relating to DEFECTIVE after-market items installed by Robertsons GMC prior to purchase. More

by silvashoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Robertsons GMC Truck, INC. responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (508) 291-0044 to discuss your concerns, as your satisfaction is of utmost importance to us.

September 02, 2024

Robertson will ALWAYS do right by you. Great service and they always explain what you need. More

by TG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Robertsons GMC Truck, INC. responded

Thank you for your wonderful review! I'm thrilled to hear that you feel Robertson's GMC consistently provides great service and clear explanations. I truly appreciate your kind words and look forward to serving you again in the future! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

Sep 06, 2024 -

Robertsons GMC Truck, INC. responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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