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Robertsons GMC Truck, INC. - Service Center

Wareham, MA

4.8
414 Reviews

414 Reviews of Robertsons GMC Truck, INC. - Service Center

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August 10, 2023

Always have a no hassle experience anytime I go there whether it’s sales or service. More

by SBSHERMAN70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Recupero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Robertsons GMC Truck, INC. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 09, 2023

Robertsons NEVER disappoints! !! Flexible, helpful, positive energy and overall great customer service! Easy in and easy out! More

by LYNNROSE2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Fuller
Aug 11, 2023 -

Robertsons GMC Truck, INC. responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Robertson's GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 09, 2023

Service department is very courteous and mostly on time some times it is difficult to get an appointment More

by Davehatton305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Robertsons GMC Truck, INC. responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 08, 2023

thr people are always very nice to you and very helpful to solve all your needs. More

by KARINEBEARSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Saltalamacchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Robertsons GMC Truck, INC. responded

Thank you so much for taking the time to share your feedback with us! I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 08, 2023

I THOUGHT THE SERVICE WAS GOOD , AND THAT IS WHY I COME BACK . HAPPY WITH MATT AND REPAIR SERVICE....... More

by LRENCURREL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Crocker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Robertsons GMC Truck, INC. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 08, 2023

Had an issue with my new truck brought it in and they got it right in they had to keep it overnight they gave me a loaner vehicle they called me the next morning and told me when they should have it done. Th More

by wte62
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Robertsons GMC Truck, INC. responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 07, 2023

Robertsons GMC had a great selection, they were knowledgeable, friendly, and not pushy. I would recommend them. More

by dwat240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cam Shanahan
Aug 09, 2023 -

Robertsons GMC Truck, INC. responded

I cannot thank you enough for your wonderful review of Robertson's GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when I can do so again! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 07, 2023

They are mostly good but never seem to have an intelligent answer for why they can't do something right. The people are nice and polite but the work mostly seems to be a challenge. More

by BURRCONSTRUCTION54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Morrill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Saltalamacchia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Robertsons GMC Truck, INC. responded

Thank you for sharing your feedback with us. At Robertson's GMC, we strive to provide complete satisfaction for every experience and are sorry to hear that you feel your visit was less than exceptional. If you would like to discuss your experience further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 07, 2023

Always excellent service and easy purchasing For the busy person very simple for the customer which for someone like me is appreciated More

by mummamarys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Saltalamacchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Robertsons GMC Truck, INC. responded

Thank you! I can't tell you how much I appreciate your customer loyalty! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 05, 2023

Had warranty repair, provided loaner. True professional service. This is the fourth truck I have bought from this dealership More

by WLAMB3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Saltalamacchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Robertsons GMC Truck, INC. responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

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