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Robertsons GMC Truck, INC. - Service Center

Wareham, MA

4.8
413 Reviews

413 Reviews of Robertsons GMC Truck, INC. - Service Center

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July 13, 2023

There is no dealership better than Robertson’s for sales, service, convenience, and the friendship that has developed over many years of doing business with their entire staff More

by JLYNCH14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Saltalamacchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Robertsons GMC Truck, INC. responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

July 13, 2023

Very good experience- took me right on time ! Did not know I had free oil change and they rotated tires !!!!! Young man at service desk was awesome !!! More

by vldumas618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Robertsons GMC Truck, INC. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

July 11, 2023

The staff was friendly and polite and helped with any questions I had. I would recommend to anyone More

by Phyllis Decas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Saltalamacchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Robertsons GMC Truck, INC. responded

Phyllis, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

July 11, 2023

I went there to program a glow plug controller and they said the engine light was still on and wanted to charge 150.00 more just to diagnose . I said I would let them know went and inspected code was prog More

by grahamhank9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Morrill
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Robertsons GMC Truck, INC. responded

We appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon.

Jul 13, 2023 -

grahamhank9 responded

I had no problem paying for service but excepted to get what I paid for the only thing that would work for me is a refund of my money

Jul 13, 2023 -

grahamhank9 responded

So I guess that’s the end of response am sure there still in DENIAL

Jul 13, 2023 -

grahamhank9 responded

If any injectors are replaced, go to Reprogram Injector Flow Rates parameter and enter the flow rate number of the new injector to the corresponding cylinder. The flow rate numbers will automatically update both control modules. If the ECM was replaced, go to Copy GPCM Inj. Flow Rates to ECM parameter and reprogram the ECM. This will update the ECM with the GPCM flow rate numbers. If the GPCM was replaced or the flow rate numbers are not the same for both modules, go to Copy ECM Inj. Flow Rates to GPCM parameter and reprogram the GPCM. This will update the GPCM with the ECM flow rate numbers.

Jul 14, 2023 -

grahamhank9 responded

grahamhank9@aol.com

July 08, 2023

The sales team at Robertson’s were great to deal with very responsive I look forward to dealing with a local dealership for the service on my new truck. My truck is how I make money. More

by oliveirasfullfinishes
Recommend Dealer
Yes
Employees Worked With
James Timilty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam Shanahan
Jul 11, 2023 -

Robertsons GMC Truck, INC. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

July 07, 2023

No pressure, good people to deal with. I recommend this dealership to anyone looking to purchase their next vehicle. More

by seadoox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Saltalamacchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Robertsons GMC Truck, INC. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

July 05, 2023

great experience, Mike and Cam handled everything smoothly ,no pressure,no surprises,and they didn't insist that i had to give them a great review like the other pushy dealerships.this is my fourth t More

by OSOL58
Recommend Dealer
Yes
Employees Worked With
Mike Shanahan, Cam Shanahan
Jul 07, 2023 -

Robertsons GMC Truck, INC. responded

Your kind words mean a lot to me. I appreciate your feedback and I am happy to hear that our team was able to meet your needs. I always strive to provide the utmost in quality and customer satisfaction, and I try my best to make the car buying experience as easy and stress-free as possible. I look forward to assisting you with your future sales and service needs. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

July 04, 2023

Great dealership. No pressure to buy anything . Josh was a great salesman. Definitely recommend to anyone looking to buy a vehicle. Definitely will buy from them again More

by wte62
Recommend Dealer
Yes
Employees Worked With
Josh Recupero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Robertsons GMC Truck, INC. responded

Thank you for the kind words! I couldn't be happier that you enjoyed your experience here at our dealership and that Josh was there to provide you with such exceptional service! Thank you again and congratulations on your new vehicle. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

July 03, 2023

Great service and attention to detail. Jim kept in touch with me the whole way and was very efficient. He did a great job making sure my vehicle was done on time and all problems were addr More

by BOBALA62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Robertsons GMC Truck, INC. responded

At Robertson's GMC, our number one goal is customer satisfaction. I train our staff to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit and I hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

July 03, 2023

I had a great experience at Robertson GMC. Literally every one from Evan the salesman Jim the sales manager and Sam in the paper work department. Got to meet Howie Robertson and his grandson s More

by rmc5282
Recommend Dealer
Yes
Employees Worked With
Andrew Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Silvia
Jul 06, 2023 -

Robertsons GMC Truck, INC. responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

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