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Robertsons GMC Truck, INC. - Service Center

Wareham, MA

4.8
429 Reviews
Call Service Center (508) 291-0044

429 Reviews of Robertsons GMC Truck, INC. - Service Center

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December 18, 2024

I had my Yukon serviced here. They were very honest and fair even provided me with a loaner vehicle while mine was being serviced. More

by baf14b3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Robertsons GMC Truck, INC. responded

Thank you for your wonderful review! I'm delighted to hear that you had a great experience with your Yukon service at Robertson's GMC. Providing honest and fair service along with loaner vehicles is part of our commitment to our customers. I appreciate your feedback and hope to see you again soon! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

December 08, 2024

I had a very positive experience with Jim and the mechanic that work on my truck. Jim was great at keeping me posted throughout the process and the mechanic answered all of my questions. I would ce More

by david@dsdixonbuilders.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Robertsons GMC Truck, INC. responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Jim and our mechanic while servicing your truck. Keeping our customers informed and addressing any questions is important to us at Robertson's GMC. We look forward to seeing you again for your next service! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

December 08, 2024

A place you like to go very professional and personal at the same time . This is a place that actually cares about their customers More

by SGTTIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Robertsons GMC Truck, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you find Robertson's GMC to be a professional and caring place. Our team is dedicated to providing a personal touch in every interaction, and we appreciate your recognition of our efforts. We look forward to seeing you again soon! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

December 07, 2024

It was a truly pleasurable experience. The staff were super friendly and the work on my truck was done quickly. More

by marklipsett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Robertsons GMC Truck, INC. responded

Thank you for your kind words! We're thrilled to hear that you had a pleasurable experience at Robertson's GMC. Our team takes pride in providing friendly service and efficient truck work. We look forward to welcoming you back for your next visit! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

December 06, 2024

Quick service , oil change appointment was 3 weeks out which seems excessive, but service is always good More

by Mden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Robertsons GMC Truck, INC. responded

Thank you for your feedback! We're glad to hear that you had a good service experience at Robertson's GMC. We appreciate your patience regarding the oil change appointment wait time, as we strive to accommodate all our customers as efficiently as possible. We hope to see you again soon for your next visit! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

November 25, 2024

The staff is always friendly and helpful Truck returned on a timely basis Thank you More

by RPMW1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Robertsons GMC Truck, INC. responded

Thank you for your kind words! We're thrilled to hear that you found our staff at Robertson's GMC friendly and helpful, and that your truck service was completed promptly. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

November 23, 2024

I think they did a good job, not great. My truck left there with the reverse turn signal not working and I still can't find the problem. More

by AZLANDSCAPING
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Robertsons GMC Truck, INC. responded

Thank you for your feedback. I appreciate your input regarding your experience at Robertson's GMC. I'm glad to hear you found our service good, but I understand your concern about the reverse turn signal issue with your truck. Please reach out to me directly so I can assist you in resolving this problem. Your satisfaction is important to us, and we look forward to helping you. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

Nov 27, 2024 -

Robertsons GMC Truck, INC. responded

Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (508) 291-0044 at your earliest convenience to discuss how we can turn this experience into a positive one.

November 22, 2024

Was honest and up front about everything that I needed and didn't try selling me anything I did not need and everything was done in a timely fashion and everyone was very pleasant to work with More

by gusabby1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Robertsons GMC Truck, INC. responded

Thank you for your wonderful review! I truly appreciate your feedback and I am delighted to hear that you found our team at Robertson's GMC honest and pleasant to work with. Timeliness and transparency are crucial to us, and it’s great to know we met your expectations. I look forward to seeing you again soon! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

November 22, 2024

They have were very easy and accommodating to deal with. It was a good overall experience. More

by alan44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Crosby
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Nov 25, 2024 -

Robertsons GMC Truck, INC. responded

Thank you for your kind words! We're thrilled to hear you had a good overall experience with us at Robertson's GMC. Our team strives to make the process easy and accommodating for all our customers. We hope to see you again soon! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

November 22, 2024

Service at Robertsons GMC is always top notch. Very courteous and professional service department. I highly recommend visiting this Wareham dealership. More

by CONNIE19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Robertsons GMC Truck, INC. responded

Thank you for your kind words! I truly appreciate your feedback and I am thrilled to hear that you consistently receive top-notch service at Robertson's GMC. Our team takes pride in providing courteous and professional service. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

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