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Robichaux Ford

Thibodaux, LA

4.5
94 Reviews
Robichaux Ford is a family owned and operated dealership located in a Thibodaux La. We have made customer service on of our top priorities for 17 years now. And we look forward to many more years to come. Our sales and service departments have over 100 years experience combined. The employees of Robichaux Ford look forward to helping you with your automotive needs
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272 West Main St.

Thibodaux, LA

70301

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Showing 94 reviews

August 31, 2017

Purchase of my 2017 Ford Fiesta My experience at Robichaux Ford was absolutely wonderful!!! Chris Coupel assisted me and was very friendly and helpful. I'm very satisfied with my ne More

by Sue❤️
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coupel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2017 -

Robichaux Ford responded

Thanks for your outstanding review! We're glad to hear that Chris was friendly and helpful! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Enjoy you new car! Sincerely, Robichaux Ford Team

August 27, 2017

The best car buying experience ever @ Robichaux Ford! It was the best car. buying experience. Chris was not rude or overbearing he was patient with us and explained in detail how all of the electronics i More

by Kenneth P.
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dawn Arceneaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Coupel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2017 -

Robichaux Ford responded

Reviews like yours are truly a breath of fresh air! Chris and Dawn are truly an invaluable asset and we appreciate everything that they does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Regards, Robichaux Ford Team

August 24, 2017

Great customer service Chris, our salesman, was very helpful with helping us select the vehicle we wanted. He stayed in communication with us, working around my shift work More

by John140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coupel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Butler
Aug 28, 2017 -

Robichaux Ford responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us.We will be sure to pass your feedback to Chris. We look forward to seeing you back again in the future. Take care! Sincerely, Robichaux Ford Team

August 24, 2017

Dino's new car The experience was awesome and I liked what I bought and I thank my friend Chris Coupel for all that he did for me over the last year and a half looki More

by Dino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coupel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2017 -

Robichaux Ford responded

Dino, thank you so much for visiting us and for leaving such great feedback. We are so happy we could match you to the right vehicle. We will be sure to pass your thank you to Chris. We hope to see you back for scheduled maintenance or anything else we can help you with! Sincerely, Robichaux Ford Team

August 23, 2017

Excellent Deal My experience with Robichaux Ford was very comfortable and unpressured. There was no haggling on price, and their best deal was the first price. Th More

by Jrlouviere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SHANE J. TOUPS
August 22, 2017

Prompt and friendly service I brought my vehicle in for a regular oil change. I enjoyed my wait in the nice, spacious waiting room next door with TV and magazines provided. I r More

by homeguy88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeringue, Eric
Aug 23, 2017 -

Robichaux Ford responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Thank you for your recommendation. Regards, Robichaux Ford Team

August 19, 2017

Great service. We talked with Shane about what we were looking for and he showed several options that were perfect. The problem was choosing which one to purchase. More

by Joehome72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SHANE J. TOUPS
Aug 21, 2017 -

Robichaux Ford responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. We will be sure to pass your feedback to Shane and we would like to thank you for your recommendation. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Robichaux Ford Team

August 19, 2017

Chris is a genuine and caring guy!! I was in desperate need of a new vehicle. My a.c. went out in my old car, my windows did not go down and in this Louisiana heat there were several inc More

by Spencer.Sanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coupel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2017 -

Robichaux Ford responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that Chris was able to go above and beyond your expectations and provide you with a memorable experience. Congrats on your new car! Thank you for your recommendation. Feel free to call or stop by if there's anything else we can do for you. Regards, Robichaux Ford Team

August 18, 2017

fantastic They are always pleasant helpful and patiently work with you. I have purchased several vehicles there and always highly recommend them to family and f More

by Gautdawn9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Arceneaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SHANE J. TOUPS
Aug 21, 2017 -

Robichaux Ford responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful and patiently during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Robichaux Ford Team

August 18, 2017

Great salesman, Knowledgeable, friendly I have purchased several vehicles from Robichaux Ford and each time I come back I am treated to great service, friendly staff that is knowledgeable ab More

by Porsche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Arceneaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SHANE J. TOUPS
Aug 21, 2017 -

Robichaux Ford responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in knowledgeable, attentive and professional customer service and we're glad that our team made such a great impression on you. We will be sure to pass your kind words to Shane. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Sincerely, Robichaux Ford Team