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Robichaux Ford

Thibodaux, LA

4.3
84 Reviews
Robichaux Ford is a family owned and operated dealership located in a Thibodaux La. We have made customer service on of our top priorities for 17 years now. And we look forward to many more years to come. Our sales and service departments have over 100 years experience combined. The employees of Robichaux Ford look forward to helping you with your automotive needs
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272 West Main St.

Thibodaux, LA

70301

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Showing 84 reviews

August 14, 2017

Great Sales Rep willing to help you with your needs Willing to help you work with you give you different options when selecting the truck I needed. I will be back for my next purchase More

by Gene1116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2017 -

Robichaux Ford responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Robichaux Ford Team

August 13, 2017

"3rd Time Was A Charm" This was our 3rd time Buying from Robichaux Ford!! Our sales person was Shane Toups!!! Shane helped us get the best deal !!! Any thing and every thing More

by The Billiot's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SHANE J. TOUPS
Aug 14, 2017 -

Robichaux Ford responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Shane was able to show you our dedicated and personalized service. Thank you for your recommendation. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Robichaux Ford Team

August 11, 2017

No hassell, no Bull I am not a fan of sales people. ESPECIALLY those that are just there to make a sale. I completely understand that this is their career and there livel More

by Clapoint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coupel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2017 -

Robichaux Ford responded

Your fantastic review was awesome to read! Congratulations on your new car. I am happy Chris provided you with pressure-free, efficient and well-informed customer service. Thank you for your recommendations. If you ever have additional questions or need a service, we are more than happy to lend a hand. Sincerely, Robichaux Ford Team

August 11, 2017

happy ford owner This is the second new vehicle that I purchase from Robichaux Ford. My sales person both times was Chris Coupel. Chris went out of his way to do every More

by happy buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Arceneaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Coupel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2017 -

Robichaux Ford responded

It was a pleasure to read about your 2nd car-buying experience at Robichaux Ford. Congratulations on your new car!  Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Chris provided you with such a memorable and outstanding experience. Thank you for your recommendation. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, Robichaux Ford Team

August 10, 2017

Grannies pays a car for granddaughter! Great guy! Great service! Jeff showed me just what I needed and could afford! Jeff made it so easy I didn't have to look no further! More

by Winnie0563
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jeff guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2017 -

Robichaux Ford responded

We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. I will be sure to share your feedback with Jeff. Please let us know if we can ever help you in the future. Sincerely, Robichaux Ford Team

August 10, 2017

Honest and helpful. I have dealt with the service department before, but never the sales side. Chris Coupel was my salesman and he did a fabulous job bringing exactly wha More

by EternalBlaze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coupel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2017 -

Robichaux Ford responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for including fantastic customer service from Chris and the rest of the Robichaux Ford team. Thank you for choosing us for your automotive sales and service needs and we look forward to working with you again in the future. Sincerely, Robichaux Ford Team

August 10, 2017

Very satisfied customer When it comes to buying a vehicle seems like we always go back to Robichaux Ford. Such friendly and helpful staff. Thank you Shane on helping me pick More

by Donna mire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SHANE J. TOUPS
Aug 11, 2017 -

Robichaux Ford responded

Donna, thank you for your loyalty to our dealership and for taking the time to write this review. Our team’s sales excellence is always consistent, and we are glad your experience with us supports that. We aim to turn every person that visits us into a repeat customer. We will pass your thank you to Shane. Drive safely. Sincerely, Robichaux Ford Team

August 10, 2017

Great customer service! When I purchased my Ford focus. My dealer Shane Toups was very helpful, nice, and knowledgeable. Always had smile on his face. It was gret experienc More

by Krista85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SHANE J. TOUPS
Aug 11, 2017 -

Robichaux Ford responded

Congratulations on your new Ford Focus! Thank you for taking the time to write about your experience. It's great to know Shane was able to provide you with a friendly and knowledgeable service experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Robichaux Ford Team

August 10, 2017

Why I buy from Robichaux Ford. I have purchased 3 Ford vehicles with Robichaux. Their Service Dept and Customer Service is excellent. My sales person Shane Toups goes the extra mile More

by CWAALK6711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SHANE J. TOUPS
Aug 10, 2017 -

Robichaux Ford responded

Thank you for your continuous support. we appreciate everyone of our customers

August 10, 2017

Easy, fast, and smooth process Shane Toups was the one who helped me purchase my vehicle. He made it so easy to purchase the perfect car for my needs. Driving to and from Thibodaux More

by hgcarlos4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SHANE J. TOUPS
Aug 11, 2017 -

Robichaux Ford responded

Thank you for writing about your visit with us. We so happy to hear we were able to help find the perfect vehicle for you. Shane is an asset to Robichaux Ford, and it is encouraging to hear he impressed you by delivering our trademark service. If there is anything more we can do for you please feel free to come back and see us anytime! Take care. Sincerely, Robichaux Ford Team

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