Robideaux Motors Co

Robideaux's Integrity I want to express my pleasure with my latest experience in dealing with Robideaux Motors. I have purchased vehicles from Robideaux for over 25 years I want to express my pleasure with my latest experience in dealing with Robideaux Motors. I have purchased vehicles from Robideaux for over 25 years and have continued going back for many reasons. Most people will use a dealership because they like the sales people, or because they get a good deal, or whatever, but when OI think of Robideaux,what stands out is that I know it will be a "good" vehicle. This is important because I usually buy 1 to 4 year old vehicles. Many dealers have good prices on a used car, but they may not stand behind it. Robideaux is different. Last week I purchased an older truck (2005 Dakota crew cab). It appeared to have everything I wanted to meet my needs as a second vehicle. Unfortunately some problems arose. But when I told Robideaux about them, they addressed them immediately. The salesman (Roc), the sales manager (Bob), and the wonderful service crew took the truck and corrected all my issues--even though I purchased it without a warranty. That's what integrity is about. They do the right thing because it is "the right thing". Realistically, I know I won't purchase all my future vehicles from Robideaux, but if they have one that meets my needs, I know I will give them a chance to work with me. So again, thank you Robideaux for being who you are. Bob Ozminkowski More

Honest and Friendly Our Salesman, Matt, was amazing. We hate going through the car buying routine, but he made the whole car buying experience a positive one. He was hon Our Salesman, Matt, was amazing. We hate going through the car buying routine, but he made the whole car buying experience a positive one. He was honest, kind and very friendly. We came in the door uneasy about car dealers and left with a whole new outlook on car dealers. Thank you Matt and Robideaux Motors, we will be back. More

Kind and helpful service My youngest son purchased a used pickup a few months back from Robideaux. He was very happy about the deal made and grateful to finally have something My youngest son purchased a used pickup a few months back from Robideaux. He was very happy about the deal made and grateful to finally have something he could rely on for commuting back and forth from school home and work. Unfortunately something was missed in the initial test drive when him and is brother looked it over before purchase, A couple of weeks ago the pickup was sitting in the driveway and again like his other autos totally worthless as it wouldn't move. After some searching for places to get it fixed and finding it more than he could afford we went back to Robideaux for help. They stepped up to the plate and helped him out. Their customer service representative was wonderful and my son was very happy with the service manager and service rendered. In my opinion that brings back the memories or my parents dealing with this dealership back when I ws just a kid and I am 57 yrs old now, Its good to see helpful courteous people in a car dealerships still exist. I highly recommend Robideaux Motors for any new or used car needs. More

Awesome experience! This was the best car buying experience we've ever had! Rian and Tom were so helpful! No pressure, honest and personable. We ended up with the car of This was the best car buying experience we've ever had! Rian and Tom were so helpful! No pressure, honest and personable. We ended up with the car of my dreams when I was ready to settle for something less. We left knowing we got an amazing deal as well as an amazing car. We will use this dealership in the future!!! More

Excellent Service Department I actually like bringing my car in for service, crazy, right? Jerry and the team do great work at a reasonable price. Recently had my brakes worked on I actually like bringing my car in for service, crazy, right? Jerry and the team do great work at a reasonable price. Recently had my brakes worked on and Jerry gave me an even better deal than the coupon I had. It was much appreciated as money is a bit tight these days. More

One star only because there is no way to leave zero. The buying process was simple and no different than most. The problems started in the service department. My truck started having serious steering pro The buying process was simple and no different than most. The problems started in the service department. My truck started having serious steering problems. Starting to turn the steering wheel resulted in the wheel VIOLENTLY spinning out of my hands. I went back to the dealership and told them what was going on. I was met with confused looks, followed by "... we've never heard of that". I didn't get anywhere with them. After two additional incidents, I began searching the internet for a possible solution. After typing in the problems I was having, instantly, I found video after video from many people having the same problem. I returned to the dealership and showed them the videos and asking them to fix it, I was told, "we don't know anything about that". Eventually they agreed to keep the truck to diagnose the problem. Having the truck for a week, I was told again, they didn't know what was wrong and "... couldn't get the problem to duplicate". That was pretty hard to believe because after leaving the dealership and driving approximately thirty miles, the truck did it again. I told the dealership I was going to get an attorney. Magically, the next day they called and told me they had a solution and could fix the problem. I searched again for the problems my truck was having. Not only did GM acknowledge the problem back in 2014, they sent notification to all dealerships NOT to sell the vehicles until the problems were fixed. I also learned it was a Federal crime to sell these vehicles until the problem was fixed. After numerous other "recalls" and this steering problem my truck is running now. After unknowingly putting my family and myself at risk by driving this vehicle the dealership has done nothing about it. It should also be noted, the Federal Government also required dealerships to return the FULL purchase price of the vehicle, or replace the vehicle with an exact replacement. That never happened either. In my personal opinion, find another dealership and save yourself time, effort, money and possibly you safety. More

Best buying experience ever We have purchased three vehicles through the years from Robideaux. The knowledgeable and helpful employees truly make you feel like family. From Greg We have purchased three vehicles through the years from Robideaux. The knowledgeable and helpful employees truly make you feel like family. From Greg and RIck in sales to Tom in finance along with Matt in service we can truly say it doesn't get any better than them. From start to finish you are treated with impeccable friendliness that makes buying a vehicle a pleasure. We extend our thanks to all of our Robideaux family for always treating us so well. Everyone we came in contact with was warm and friendly. With warmest thanks, Larry and Linda Williams More

fantastic buying experience I was searching for some time for a specific vehicle. Robideaux had the exact car i had been searching for. I had to sort out some lease-end challenge I was searching for some time for a specific vehicle. Robideaux had the exact car i had been searching for. I had to sort out some lease-end challenges on my previous car and Jesse went above and beyond to make it happen. I couldn't be happier! More

Wonderful Service from Jesse Bradley To be honest, my wife and I were terrified of walking into a used-car dealership. As a young, inexperienced couple, we were skeptical of car salesmen To be honest, my wife and I were terrified of walking into a used-car dealership. As a young, inexperienced couple, we were skeptical of car salesmen and of the overall car dealership experience. What a pleasant surprise when we met Jesse Bradley. He helped us get the vehicle we were looking for and was very flexible to adjust the price to accommodate our budget. He destroyed every expectation and stereotype of Car salesmen that we held. A overall good experience and we highly recommend this dealership. More

a walk in the park My husband and I have the worst luck when it comes to picking out cars. So when it was time for me to replace my car we were ready for a smooth talkin My husband and I have the worst luck when it comes to picking out cars. So when it was time for me to replace my car we were ready for a smooth talking salesman willing to say whatever it took to make the sale. However, that's not what we got. Jesse Bradley was AMAZING. He found the perfect car for us, with the perfect amount of room for the car seat and camping gear. Everything was smoothly and then of course, Jesse found my husband's dream truck. Needless to say we left with 2 cars that day. I highly recommend Jesse to anyone who wants a reliable salesperson who is willing to jump through hoops to make sure your family is taken care of. More