Robideaux Motors Co

Superior Customer Service & Professional I cannot say enough good things about our recent experience Robideaux Motors and we highly recommend them to anyone….and already have to several frien I cannot say enough good things about our recent experience Robideaux Motors and we highly recommend them to anyone….and already have to several friends that are in the market for a new ride! We purchased a used 2008 Yukon Denali that we stumbled across online about a week ago and the whole team at Robideaux Motors was fantastic! Everyone here was happy and friendly and we really got the feeling that they are proud to work for Robideaux Motors. We met with Jesse and he was extremely knowledgeable and helpful in answering all of our questions without the high pressure sales approach we have felt from many other dealerships. We did not have a lot of time due to a prior engagement when we initially went to look at this Yukon and Jesse made every effort he could to provide us with enough information while being cautious of our schedule to make a decision while we were there even though we were planning to come back later or the next day. Jesse really gave us an outstanding buying experience and even made efforts to call us back when we had questions on his day off after we bought it! We worked with Rick for the financing and warranty options and we couldn’t have asked to be treated any better than the service and experience he provided us, he gave us the comfort and honest opinions that I would only expect to get only from someone that I have known for years! He was also extremely easy to work with on some of the details with service and minor imperfections that we wanted addressed to the Yukon before we purchased it and we were also very pleased about their offer on our trade of an older Yukon. We were literally at the dealership for slightly over 2 hours from the time we showed up until they time we were driving home and they even arranged for my wife to take our trade vehicle home overnight to make sure we had everything cleared out without being rushed. We also have dealt with Camden in the service department and he has been proficient, attentive and a pleasure to deal with. I have heard over the years that this is a great place to buy a vehicle from and glad we made the choice to stop in. We live in Spokane which is about a 30 minute drive past many closer dealerships, but after going through this process with Jesse, Rick & Camden along with everyone else at Robideaux Motors, I highly encourage anyone looking for a vehicle to go see them, it was worth the drive for us and we will be making the drive for services and future vehicles! Thank You! Landon & Kim More

Highly Recommend Purchasing from this Dealer Tom our salesman was very knowledgable, upfront, honest and friendly. Rick was absolutely great. Quick and Hassle free buying experience! No high pres Tom our salesman was very knowledgable, upfront, honest and friendly. Rick was absolutely great. Quick and Hassle free buying experience! No high pressure sales!! Will highly recommend to friends and family to buy at Robideaux Motors in the future. Love our 2014 GMC Sierra. Thank you. More

Trust In the almost 30 years in Coeur d'Alene, our family has purchased four vehicles from Robideaux Motors. We would never go to another dealership...The c In the almost 30 years in Coeur d'Alene, our family has purchased four vehicles from Robideaux Motors. We would never go to another dealership...The customer service is always exceptional and the attention to detail is of the highest quality. In particular, our experience with the the service manager, Mr. Jerry Kelly, has been a joy. He knows all of our family and takes particular pride in making sure any issues we may have are solved. Robideaux Motors sets the standard for a trustworthy, professional, and personal automobile experience. More

Family customers for 30 years I bought my first car nearly 25 years ago from Robideaux Motors and my parents continue to be loyal customers to this day! John and his staff have be I bought my first car nearly 25 years ago from Robideaux Motors and my parents continue to be loyal customers to this day! John and his staff have become an extension of our family over the years and even though I live far away in Washington, DC, whenever I come home John provides me with a car to haul around my own family! They provide excellent and honest service, are extremely professional and superbly friendly. I wouldn't consider shopping anywhere else in the Inland Empire! More

Excellent Customer Service!! I have purchased all of my vehicles from Robideaux Motors- I have always found the sales and service staff to be very trustworthy, helpful, efficien I have purchased all of my vehicles from Robideaux Motors- I have always found the sales and service staff to be very trustworthy, helpful, efficient, and professional. I would not trust anyone else with my business, and highly recommend Robideaux Motors!! More

Sales Review I am in the market for a new vehicle. The sales team was professional and courteous. It as a great overall experience. D Local Resident I am in the market for a new vehicle. The sales team was professional and courteous. It as a great overall experience. D Local Resident More

One of there best family customers....Never, Ever, Again! Brought my Buick Regal in for a GM Factory Recall on the Valve covers, the The whole process took about 2.5 hrs. I left after the recall was performe Brought my Buick Regal in for a GM Factory Recall on the Valve covers, the The whole process took about 2.5 hrs. I left after the recall was performed and Service Mgr. (Jerry) turned off my Low Tire light and My CHange Oil Light. On my way Home Driving the Vehicle started to buck and shake wildly, and the check engine SES light came on. I brought the car back the following morning and had them check the Issue, I waited about an hour and was told that I had a Fuel injector fail on #5 cylinder, the Same area where the front valve cover gasket and grommets were replaced per General Motors Recall Bulletin. The Service Manager Jerry Kelly told me that when I came in the day before that my check engine (SES) light was on "prior to the Recall being performed" I told him he was mistaken.... and that only the low tire and the Change engine oil lights were on, which he turned off, there were no other issues with my vehicle and it was running perfect. he basically told me that I was lying trying to get free service. (It was a recall Jerry...General Motors pay's your dealership) Anyway, I requested a meeting with Jerry and Tim Lee the general Mgr. which we all had over an hour later after waiting. I basically asked Jerry in front of his GM, Jerry If I had a check engine light on , why did you not diagnose the issue and try to sell the repair job to me, is not that your job. he could not answer and got in my face, disrespected me, and told me basically that since my windshield and shifter were broken, that i was a piece of crap and I was a liar. Well, since we as a family have purchased 4 vehicles from this car lot, I trusted them, and they made a common mistake and would not own up to it. so for the price of a single fuel injector, which I had replaced at there competitor, they lost a family lifetime of vehicle purchases and services! Vehicles purchased as a family..... Toyota Rav 4, Ford Focus, Pontiac Bonneville SC, ford f-250, Chevy Astro AWD, and a newer Chevy 1500 4x4..... More

14th vehicle purchased!!!! We have lived in Coeur d Alene since 1990. We have purchased 14 vehicles from Robideaux! This is the only dealership that we would ever considerer and We have lived in Coeur d Alene since 1990. We have purchased 14 vehicles from Robideaux! This is the only dealership that we would ever considerer and it's because of all who work there! We are treated like family! Thank you all so much for always making our visits so comfortable!!! 14 vehicles....do I hear a 15?? Yes I'm sure I do More

My Experience With Jesse and Robideaux For months I have been looking for a nice used car, every time I went to a dealership (which was several) I found that what I saw online is not what w For months I have been looking for a nice used car, every time I went to a dealership (which was several) I found that what I saw online is not what was in person. Then when I tried to negotiate our continue to look around I was greeted with a cold shoulder and a salesman who wanted no more to do with me. Then I saw my dream car online at Robideaux motors in Hayden and called Jesse Bradly who is the Internet Sales Manager there and set up an appointment later that day. I arrived there fifteen minutes early and Jesse already had the car out and ready for me to look at and examine. He showed me everything about the car and could answer all the different questions I had for him in a very easy and professional way. Jesse and I then did a little negotiating and he gave me a great deal on my ride and continued to take care of me until I drove off the lot. Never expecting to hear from Jesse or Robideaux again I received a handwritten letter thanking me for the business along with a couple phone calls to make sure the car is running well and I still love it. I would recommend Robideaux motors to anyone looking for a new or used car, but I would insist that they asked for Jesse Bradly once they got there and they too could have the amazing service that I received. More

We went to the dealership having limited time and after explaining to the salesman he was very prompt and eager to help us. the salesman was very friendly and not pushy. The financier was informative and k explaining to the salesman he was very prompt and eager to help us. the salesman was very friendly and not pushy. The financier was informative and knowledgeable. More