Rochester Chevrolet Cadillac

Pleasant The experience was painless. Alex and Rick made it very simple. I do wish that the dealership would wheel and deal on some accessories and or trade pr The experience was painless. Alex and Rick made it very simple. I do wish that the dealership would wheel and deal on some accessories and or trade price. This is a one price dealer which takes the headache out of buying a car but it also takes some incentive away. More

great buying experience luis war very professional, very knowledgeable and very patient in answering all our questions. we would recommend luis and your dealership any time. luis war very professional, very knowledgeable and very patient in answering all our questions. we would recommend luis and your dealership any time. luis took the time to set up my phone and helped me pick up a radiostation - he most certainly did not have to do that, but I sure was glad he did this. I appreciate also that he patiently explained everything to us, some things over and over. over all a great experience. one thing maybe, all the paperwork took a little long to get done, maybe that could be somehow a little expedited. other than that no complains whats so ever. Merton and Heidi Unnasch PS: great customer lounge and coffee. More

Great Customer Service Julio met us shortly after we got to the lot. He is very personable and easy to talk to. Whole experience was great. No high pressure sales. He was ve Julio met us shortly after we got to the lot. He is very personable and easy to talk to. Whole experience was great. No high pressure sales. He was very helpful and listened to what we were looking for and did everything he could to help us. Doesn't take long until he becomes your friend. More

Empowered & Relational Sales Person-The WINNING Difference!! In 44 years of buying cars, hands down, this was the absolutely best experience ever! We did our research online to narrow our car preference to Suba In 44 years of buying cars, hands down, this was the absolutely best experience ever! We did our research online to narrow our car preference to Subaru. We went to the dealership with a car and price in mind. We only had a few hours to spare when you went into Clements-Subaru, and lucky us, we were matched with Sarah Nguyen. No time was lost on establishing a comfortable business relationship. We were behind the wheel on a test drive in no time and delighted in the relaxed yet instructional tour Sarah provided us. Not only did she know her product, but she also excelled at people skills. We did not feel pressured but rather set free to experience the car for everything it had to offer. Her exchanges with both husband and wife (yup, very different folks) were seamless and honoring at all times. An acute sense of confidence and humor goes a long way! By the end of our ride, there was no doubt we would become a Subaru owner if we could get the exact car and price we were interested in. Sarah pulled together a car purchase proposal that was hard to walk away from and then used the dealership resources to find that car for us. We signed off on the car. All within 2 hours. Then, 2 days later, we closed on the transaction except it seemed more like we were catching up with an old friend rather than stressing over a sizable purchase. From our perspective, Sarah had all the time in the world to spend with us in closing out the paperwork, showing off the car features, answering some of the lamest questions with dignity and wrapping the car in a bow. Yup, a big red one. We really enjoyed our experience with Clements-Subaru because of one employee who was with us from start to finish without anyone else getting into the mix (i.e. none of the "I have to run this by my manager first" -- argh!). I truly believe we made a quality and cost effective purchase, but just as important, we've made a new friend and business associate. I would gladly work with Sarah again and again. And I feel very comfortable recommending her as YOUR tour guide for YOUR next vehicle purchase. And please know, after an entire career in business endeavors, I'm very picky so these words are not just idle comments and vain flattery ... Clements and Sarah are the real deal! More

Great experience ! This was the easiest car purchase ever! Everyone was extremely friendly. Mike was one of the best sales people I have come across! This is my second v This was the easiest car purchase ever! Everyone was extremely friendly. Mike was one of the best sales people I have come across! This is my second vehicle from Clements and I would return again and recommend them highly! More

Great experience ! Everyone at Clements was friendly and easy to work with . No hassles and no pressure. Big Mike went the extra mile to make sure everything was dialed Everyone at Clements was friendly and easy to work with . No hassles and no pressure. Big Mike went the extra mile to make sure everything was dialed in to my satisfaction. More

It was great until they decided to go back on their deal. not sure how they can legally sell someone a car then change their mind days later. not sure how they can legally sell someone a car then change their mind days later. More

Great Service Clements has a friendly, helpful and upfront team who wants to help the customer find the best fit for them. Made my buying experience easy! I love my Clements has a friendly, helpful and upfront team who wants to help the customer find the best fit for them. Made my buying experience easy! I love my car. More

Friendly service. Alex was very professional and easy to work with. He made our experience stress free and easy. I would recommend others go to Alex for their future ca Alex was very professional and easy to work with. He made our experience stress free and easy. I would recommend others go to Alex for their future car needs. More

First car purchase, first place to go ~Clements Subaru I officially made a first "adulthood" purchase... my wonderful Honda Civic! I had already made up my mind of what I was searching for. I had explored I officially made a first "adulthood" purchase... my wonderful Honda Civic! I had already made up my mind of what I was searching for. I had explored a variety of dealerships and was having no luck with finding a car or salesmen that worked with me on this big life milestone. Luckily I was suggested Clements Subaru. Immediately after I had gotten to their dealership I was welcomed by a salesmen named Julio ready to hear what I was looking for& taking action to help. I am so appreciative for fully being cared for throughout the entire car process. I was able to ask all questions without feeling any pressure or intimidation, along with having all other information being explained in a way I understood. Clements Subaru is great because they genuinely communicate with you throughout all of your process~leaving you with no questions unanswered, leaving no needs or concerns unmet, and with a fully caring company that left me leaving in my NEW HONDA!! Thankyou guys for making this possible and helping me with feeling secure in my first time car purchase. More