Rochester Chevrolet Cadillac

Great Salesman! I never write reviews, but for Julio I will. I had been looking for a used car for a month and a half and then a friend suggested I check out a Subaru I never write reviews, but for Julio I will. I had been looking for a used car for a month and a half and then a friend suggested I check out a Subaru. I came late to Clements Subaru one night, and Julio greeted me with a huge smile and went through the differences between the 2 models in which I was interested. Julio let me test drive both cars even though it meant he had to stay late and got locked out of the dealership once we returned. While I am sure the sales people I dealt with at other dealerships could have found me a vehicle, I felt Julio was genuine, listened to what I needed, and wanted to find me the right vehicle. Julio made the difference in where I bought my vehicle, and he went above and beyond working with my crazy schedule to help me find my vehicle and purchase it. I really enjoyed working with Julio, and I look forward to working with him again. Thank you Julio and I love my Subaru! More

Clements is amazing! Clements staff was great! Everyone was very helpful and they greet you within in seconds on entering their dealership lot- great customer service. Thi Clements staff was great! Everyone was very helpful and they greet you within in seconds on entering their dealership lot- great customer service. This was my first "big girl" car purchase so I was very nervous and cautious about looking for a new car. I really enjoyed my time working with Kevin Barnett, one of their product specialists. He was so friendly, honest, patient, and knowledgable. If he didn't know the answer to a question that I had, he was able to find one and return my call within minutes. He's a hard worker and he makes sure that his clients are comfortable and happy with their purchase. Jennifer handled the financing for my new car, and she was really great. She was so friendly and extremely knowledgable from her years of experience which made the financing and paperwork quick and painless! I really appreciated that I wasn't rushed or pushed into buying a car so that they could get money out of my pocket- I had that experience at another dealership in town and it was very frustrating and stressful. Clements takes care of their customers and I would highly recommend going to them! More

Friendly, Professional, Helpful Our experience at Clements was a great one! The clear pricing and service from Mike Iyobhebhe and the whole team was unparalleled. They went above and Our experience at Clements was a great one! The clear pricing and service from Mike Iyobhebhe and the whole team was unparalleled. They went above and beyond for us, from the test drive to the purchase of our new vehicle. We really appreciated the time they took to make our experience great, fast, and affordable. More

Very Unprofessional We were first time customers and original salesman quit while we had a car on hold. Started working with a different salesman who didn't really seem l We were first time customers and original salesman quit while we had a car on hold. Started working with a different salesman who didn't really seem like he wanted to work with us. We got yelled at for not understanding their policy when no one ever explained said policy. The whole dealership staff was very unprofessional! More

Great service and quality vehicle selection! Loved working with Luis Velez! Super nice and helpful. A great buying experience. Would purchase another car from Luis in the future. Thanks so much. Loved working with Luis Velez! Super nice and helpful. A great buying experience. Would purchase another car from Luis in the future. Thanks so much. More

Fair and low pressure I enjoyed the dealerships and Luis' low key approach. He was informative and knowledgeable about the vehicle I was interested in. Fair price upfront I enjoyed the dealerships and Luis' low key approach. He was informative and knowledgeable about the vehicle I was interested in. Fair price upfront without the "let me talk to my manager" game. Appreciate the paperwork being done quickly, as I live out of town and didn't want to make multiple trips. More

Prompt with help and very courteous We made a spur of the moment decision to look at purchasing a Subaru. The moment we walked in the door we were greeted and asked several questions reg We made a spur of the moment decision to look at purchasing a Subaru. The moment we walked in the door we were greeted and asked several questions regarding our wants/needs in purchasing a new viehicle. We had only an hour and a half and were in two cars to test drive. Julio and his trainee , Michael were extremely helpful in pointing out the benefits of both cars. We took the evening to resolve our decision and the following evening met with Luis Velez to finalize our purchase a Subaru Crosstrek. Because of our schedule and since we live a bit from Rochester, we didn't get to the dealer until 6:30, and were never rushed as the purchase process continued.Luis was very helpful in explaining and directing us through the purchase. We also met with Robert to set up a follow up meeting since we have the Eyesight piece. It was a pleasure to work with Luis! Thank you for staying late!.Also thank you to Julio, Mike, Robert , Camerson and Todd. More

Great care at Subaru I had a great experience purchasing my car at Clements Subaru. Big thanks to Julio Molina for providing the attention I needed in making this decisio I had a great experience purchasing my car at Clements Subaru. Big thanks to Julio Molina for providing the attention I needed in making this decision. He answered all my questions and provided so much information which helped me discover all of the wonderful features of my new car. I would highly recommend this dealership. More

First brand new car!!! Clements Subaru was the first place while shopping for a new car, that didn't pressure me into buying a car. I've never been to a place that goes over Clements Subaru was the first place while shopping for a new car, that didn't pressure me into buying a car. I've never been to a place that goes over everything in your car, which helps SOO much!!! Going off to college in a new car with warranty also is a PLUS!!! They have great staff that listens, and they take time to help you. I love my new car!!! Thanks Cameron and Tim for my 2017 Subaru Legacy!!! More

Good customer service When my husband and I were looking at Subaru Forester as a possible new car purchase Julio provided us excellent customer service - paying attention t When my husband and I were looking at Subaru Forester as a possible new car purchase Julio provided us excellent customer service - paying attention to what we said we wanted and delivered a model fitting that for us to test drive very promptly. We left feeling that we had learned what we needed. More