Rochester Chevrolet Cadillac

84 year old buys new Outback Great experience with Robert Anthis helping find the right car for an 84 year old lady. Patience and expertise from start to finish was excellent. Loo Great experience with Robert Anthis helping find the right car for an 84 year old lady. Patience and expertise from start to finish was excellent. Look forward to driving my new Subaru. More

Great Experience!! Fair, friendly and very professional. No pressure, just straight talk and excellent service. This is where you need to go to buy your next vehicle. Fair, friendly and very professional. No pressure, just straight talk and excellent service. This is where you need to go to buy your next vehicle. Look for Michael Hasley, he will treat you right! More

Service I started going to Rochester Clements after having really poor customer service from Mankato Clements, which was really bad from Mankato Clements sinc I started going to Rochester Clements after having really poor customer service from Mankato Clements, which was really bad from Mankato Clements since my family had been going to them for a long time. After going to Rochester for about maybe 7 yrs now they have been wonderful to deal with. I always deal with Nick Vreeman, who is always there when I need something, whether to answer a text, email or setup an appointment. I know that he's there for me and makes sure my truck is running it's best. I never have to worry about anything knowing that he's my service guy. More

Best Subaru dealer I've ever experienced We live in Central Wisconsin and drove over 200 miles to buy a Subaru from Clements. These folks were head and shoulders above any Subaru dealer I've We live in Central Wisconsin and drove over 200 miles to buy a Subaru from Clements. These folks were head and shoulders above any Subaru dealer I've ever talked to. They gave us the best price among the four dealers I consulted and they didn't haggle or pull any of the tricks that the other dealers used. We had a very relaxed experience--no stress. First time in nearly 40 years that I can say that. Robert Anthis knows his Subarus. He's the most knowledgeable sales person I've been around. That was great because I had lots of questions. And he answered every one without pushing me off to another person. This is our second Subaru and our first from Clements. I'm sure we'll be back. We were very happy with our car buying experience. More

How car buying is supposed to be! Clements Subaru knows how to treat customers! We were greeted by and worked with Robert Anthis. He is EXTREMELY knowledgable about Subaru's. He was pa Clements Subaru knows how to treat customers! We were greeted by and worked with Robert Anthis. He is EXTREMELY knowledgable about Subaru's. He was patient in listening to our questions and through in his explanations. The Clements Clear Value Promise is really easy; and they deliver on it as promised. We've never owned a Subaru and never purchased from Clements; but now we're looking forward to building a new long relationship. If you want to be treated like a valued customer head to Clements Subaru, ask for Robert, and get ready to be amazed by Subaru's automotive offerings. More

Perfect pick for my wife We had a very positive experience at Clements Subaru in Rochester, MN due to the good job performed by Blake Leichtnam-Fetting. Blake was responsive We had a very positive experience at Clements Subaru in Rochester, MN due to the good job performed by Blake Leichtnam-Fetting. Blake was responsive to what our requests were and accommodated our schedules to make sure we were given the time needed to see, test drive and close the sale on the schedule we needed. Being 45 minutes away from the dealer was initially a concern but given the treatment we received from Blake made us come away very comfortable with the decision. Ashley Westergaard was also extremely helpful as she kept us posted as to what was available and when so we didn't make an unnecessary trip. More

You are No.1 with Blake Fitting Last year I purchased a used 06 Acura MDX with low miles from Blake in Rochester, MN. He was very nice and accommodating. Doing a deal over the phon Last year I purchased a used 06 Acura MDX with low miles from Blake in Rochester, MN. He was very nice and accommodating. Doing a deal over the phone was a little disappointing as after I negotiated a seemingly fair price for the vehicle, on the same day that I was doing the negotiating, I saw that the dealership lowered the price to what I had negotiated online (coincidence). They would not budge further when I mentioned this. I had the car go through an inspection at the local Honda dealership (Tom Kadlec) and it seemingly passed through. As the car was sold with snow tires in the summer, they placed new tires on with me contributing a portion. The dealership did offer a nice touch in sending the vehicle from Rochester, MN to Minneapolis where I live. After I received the vehicle, I noticed a severe pull in the vehicle as well as the entertainment system (DVD) was not functional (car was advertised with rear entertainment system).. As I had a previous 05 Acura MDX, I took the vehicle in to Richfield Bloomington Acura. They shared with me the rotors were warped as well as the tires being damaged because of being driven with warped rotors. Was disappointed as these were new tires that were just placed on the vehicle. I shared these challenges with Blake and he said bring the car back to Rochester. They provide me with a loaner and when I returned a day or so later, I drove the vehicle again, only to see the car still pulling. We spoke with their service manager who seemed a bit put off. I had to drive back to Minneapolis again only to drive back to Rochester the following day or so. I shared this with Bake and he said he could not do much as the vehicle was sold as is and they would do the best to fix the tires (shaving them down vs. replacement) and rotor issue. They would not replace the damaged tires; however, they would shave them down and correct the rotors. When I mentioned the entertainment system "advertised" as working but actually not, Blake's reply was, "I spoke with the manager and they said they already have too much in the vehicle" and he could not do anything more. I eventually had to replace the stereo and DVD system as with Acura it is one unit. Although I do take responsibility that I did not notice the pre-check at the Honda dealership should have covered looking at the brakes and rotors, I feel selling cars with warped rotors and damaging tires "as is" is poor. I have a 3 year old child and how anyone could miss extreme pulling in one direction or another is beyond me. And nothing like having a keychain that says "You're number 1 with Blake Fitting." to go with it. More

It's All About Retention I have been a Subaru customer since 2009 when I bought my Outback brand new from Bob. When my husband and I decided it was time to buy a new truck, I I have been a Subaru customer since 2009 when I bought my Outback brand new from Bob. When my husband and I decided it was time to buy a new truck, I was very hopeful Clements would come through with the best customer service and price to keep me coming back in the future. When I met Steve Ball, I just had this feeling that he was going to come through for us! We went to 3 "other" dealers to play the price game....and Clements came in very close to the others. We were hopeful to stay local, and Steve made that happen! Clements had the best customer service and was by far the cleanest dealership between the four. Meeting Jennifer in the finance area was a hoot, we made a connection right away, and she made the financing experience enjoyable, as enjoyable as that can be anyway, Clements..thank you for Steve Ball, Jennifer, the janitors that keep your dealership so pristine, and I cannot leave out Nick, Allie, Jesse and the mechanics on the Subaru side! More

5 Star Service...Everyone Extremely Nice and Helpful Bought new Cadillac SRX from Clements and couldn't be more happy with the service I received from everyone involved. Beth H went above and beyond wit Bought new Cadillac SRX from Clements and couldn't be more happy with the service I received from everyone involved. Beth H went above and beyond with her attention to detail and really made the whole experience easy and enjoyable. Thank You Beth! More

Easiest New Car Process Ever Robert Anthis was outstanding to work with. Incredibly knowledgeable of the vehicle. Friendly and professional. Great with follow-up calls. The dea Robert Anthis was outstanding to work with. Incredibly knowledgeable of the vehicle. Friendly and professional. Great with follow-up calls. The dealership worked hard to find the car I wanted. Finance office was fast, efficient, and friendly. I've never had such a thorough orientation of a new vehicle. Best of all, I never had to wait around for anything. Too many times, getting a new vehicle means hours wasted waiting at the dealership. This never happened. Everything was ready to go at all times and process couldn't have been smoother. I'm impressed! More