Rochester Hills Chrysler Dodge Jeep RAM

The business took 3 weeks to finish my service eventhough the technician David Jankovich commited to finish in a week, he didn't reply my calls and messages, no communication until the 3rd week's Monday when the technician David Jankovich commited to finish in a week, he didn't reply my calls and messages, no communication until the 3rd week's Monday when I called their receptionist. When service completed on that Friday, David confirm to send a driver to pick me up but no show and no call on that day. On Saturday morney when I got to the shop, I paid my bill and ready to go home with my pickup which they confired service done, yet to find out a big cable right underneath dashboard is still disconnected. I would still think all other issues above in my complaint are just bad business manner but sending a car after service done with cable disconnedted is a safety concern. More

Always wonderful service! ! Customer service is great they are very courteous to the customer and do the repair in a timely manner. ! Customer service is great they are very courteous to the customer and do the repair in a timely manner. More

I have been coming to Chrysler Dealers since 1970 and this dealer has been the best for servicing my Vehicle. They have a service guy there named STEVE RANKEL and he is the BEST in the Business. this dealer has been the best for servicing my Vehicle. They have a service guy there named STEVE RANKEL and he is the BEST in the Business. More

Provided me with all the info I needed to get my job done .timely service.. .timely service.. More

This time, I was lucky and an oil change only took about 45 min. In the past, I’ve had to wait 2.5 - 3 hours for an oil change to be completed. However, part of those 2.5 - 3 hours was due to my keys being 45 min. In the past, I’ve had to wait 2.5 - 3 hours for an oil change to be completed. However, part of those 2.5 - 3 hours was due to my keys being misplaced by the dealership. More

The best dealership to take your vehicles too period. Oil change, rotation of tires, inspection fast and efficient. Worth the wait for repairs. Caitlin is a wonderful, knowledgeable and professional in t Oil change, rotation of tires, inspection fast and efficient. Worth the wait for repairs. Caitlin is a wonderful, knowledgeable and professional in taking care of you and your vehicle. Al the Service Manager runs a great operation and makes himself available to all his customers! More

They lie to women and charge you for services that were never performed. Check your receipts and avoid this service dept at all costs! never performed. Check your receipts and avoid this service dept at all costs! More

Everything went well. Dave Vogler was great to work with. I'll look to buy my next car from Dave. Dave Vogler was great to work with. I'll look to buy my next car from Dave. More

Service was good as always. Would be nice to get a car wash as advertised, even in winter. Would be nice to get a car wash as advertised, even in winter. More

Service was good to say lack of parts on hand is disappointing to say the least. disappointing to say the least. More