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Rocky Mount Chrysler Dodge Jeep

Rocky Mount, NC

4.6
1,093 Reviews

1340 S Wesleyan Blvd

Rocky Mount, NC

27803

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1,093 Reviews of Rocky Mount Chrysler Dodge Jeep

March 21, 2016

Really Great and Very Friendly They were very friendly and helpful. Was very willing to help and answer any questions I had. I would defiantly go back. The staff was amazing and fun More

by Tori Kearney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bowling, Johnny Watson
March 15, 2016

Very pleasant to deal with Very easy to deal with they are interested in saling you what you want not what they want to sale. They do not try to push you into anything. That wha More

by Ram1,Alan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dawson, Tony Bowling, Joshua Skinner, Johnny Watson
March 14, 2016

Had a problem with a used car purchase. Less than a month after purchasing a used PT Cruiser for my senior wife, the tire pressure light went on. After checking pressure, I took the car to h More

by DrLee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dawson, Jasper Whitaker
March 12, 2016

A great car buying experience My husband and I came to Rocky Mount to purchase a vehicle for me. Johnny was very friendly and patient with me. I drove a Dodge Charger and a Dodge More

by Mary53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Watson
March 11, 2016

Never saw it comming ! Went to Rocky Mount Chrysler Dodge Jeep to have our 2014 Jeep Compass serviced. Noticed my wife was MIA for a few minutes , then she shows up with sal More

by joelh1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasper Whitaker
Mar 11, 2016 -

Rocky Mount Chrysler Dodge Jeep responded

Thank you for your kind words. It's folks like you that makes our job enjoyable

February 27, 2016

Great outstanding customer service Our Salesman Barry went above and beyond our expectations on delivering outstanding customer service. Everyone was friendly and made sure our needs an More

by phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry L. Menta, Tony Bowling
February 10, 2016

Fast easily and friendly sales experience I came to this dealership with my parents to take a look at a new(preowned) car, and when we arrived we were promptly greeted and shown to the salespe More

by alex1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Brewer, Richard Doty
February 08, 2016

Quick, painless, and friendly I called ahead to see if a specific used RAM 2500 SLT was still available and at the low internet price I saw on CarGurus. Spoke to Barry on the phone More

by markdwitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry L. Menta, Tony Bowling
February 06, 2016

bad service and charged to do recall Had my jeep in for repair and was told that they needed to do a flash update and some recalls, and they charged 237.42 to do the recalls. And they had More

by Jamesmary2
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Julie
Feb 08, 2016 -

Rocky Mount Chrysler Dodge Jeep responded

As much as it pains me to learn of your experience I sincerely appreciate your bringing this to my attention. Only now that I'm aware can I make those changes which are clearly necessary to ensure this doesn't happen to anybody else. How can I make this up to you? Brad Dawson General Manager""

Feb 12, 2016 -

Jamesmary2 responded

There is no way to make it up to me, I have had to have work done at another place that I was charged to do a diagnostic and told that they could not find anything wrong. And when I took it to the other place they pulled it right up within minutes of hooking the jeep up to the computer. And I I brought my diesel Jeep in that showed a glow plug code and was told it was an injector, and they kept it for a week, only to tell me that it was a glow plug. My wife's jeep had flash codes and recalls and they called and ask why I wanted them done and then charged me to do them. And after all that I have been through there I am going to take it and make.sure the work was done right.

December 30, 2015

Excellent experience, as usual with this dealer As usual, everybody was very polite and helpful in the dealership and did everything they could to help me get the car, specially, the salesman, John More

by jcharomo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bowling
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